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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Tebra EHR

    Score1 out of 10
    N/ATebra (formerly Kareo) provides a full-featured EHR. It is designed to fit the way its users work. Some key features include: Comprehensive Dashboard, Scheduler, Documentation, and Notes.

    $150

    per provider/per month

    UKG Workforce Central (discontinued)

    Score5.1 out of 10
    N/AUKG Workforce Central (formerly Kronos Workforce Central) was a suite of HR Management offerings targeted mainly at enterprise customers with larger-scale and more complex HR and workforce management issues. The product is discontinued.N/A
    Pricing
    Tebra EHRUKG Workforce Central (discontinued)
    Editions & Modules
    Kareo Practice Management (Low Claim Volume)
    $150
    per provider/per month
    Kareo Practice Management (Unlimited Claims)
    $300
    per provider/per month
    Kareo Billing Services
    Contact sales team
    No answers on this topic
    Offerings
    Pricing Offerings
    Tebra EHRUKG Workforce Central (discontinued)
    Free Trial
    NoNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeRequired
    Additional Details——
    More Pricing Information
    Community Pulse
    Tebra EHRUKG Workforce Central (discontinued)
    Considered Both Products
    Tebra
    No answer on this topic
    Discontinued Products
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    93%
    Would buy again
    14 Answers
    Delivers good value for the price
    No answers on this topic
    89%
    Delivers good value for the price
    8 Answers
    Happy with the feature set
    No answers on this topic
    93%
    Happy with the feature set
    14 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    75%
    Lived up to sales and marketing promises
    6 Answers
    Implementation went as expected
    No answers on this topic
    63%
    Implementation went as expected
    5 Answers
    Features
    Tebra EHRUKG Workforce Central (discontinued)
    Billing and Claims Management
    Comparison of Billing and Claims Management features of Tebra EHR and UKG Workforce Central (discontinued)
    Feature
    Tebra EHR
    4.0
    5 Ratings
    61% below category average
    UKG Workforce Central (discontinued)
    -
    Ratings
    Real-time eligibility verification4.04 Ratings00 Ratings
    Claims management4.04 Ratings00 Ratings
    Coding4.05 Ratings00 Ratings
    Patient Scheduling
    Comparison of Patient Scheduling features of Tebra EHR and UKG Workforce Central (discontinued)
    Feature
    Tebra EHR
    1.0
    4 Ratings
    154% below category average
    UKG Workforce Central (discontinued)
    -
    Ratings
    Calendar interface1.04 Ratings00 Ratings
    Electronic Medical Records
    Comparison of Electronic Medical Records features of Tebra EHR and UKG Workforce Central (discontinued)
    Feature
    Tebra EHR
    2.2
    5 Ratings
    106% below category average
    UKG Workforce Central (discontinued)
    -
    Ratings
    Charting / document management1.04 Ratings00 Ratings
    Templates2.04 Ratings00 Ratings
    Patient portal1.05 Ratings00 Ratings
    Speech recognition7.02 Ratings00 Ratings
    Customization1.04 Ratings00 Ratings
    E-prescribing1.03 Ratings00 Ratings
    Medical Security and Privacy
    Comparison of Medical Security and Privacy features of Tebra EHR and UKG Workforce Central (discontinued)
    Feature
    Tebra EHR
    8.0
    5 Ratings
    4% below category average
    UKG Workforce Central (discontinued)
    -
    Ratings
    HIPAA compliance8.05 Ratings00 Ratings
    Best Alternatives
    Tebra EHRUKG Workforce Central (discontinued)
    Small Businesses
    athenaClinicals
    Score10 out of 10
    Deputy
    Score8.6 out of 10
    Medium-sized Companies
    CareLogic EHR
    Score10 out of 10
    Harri
    Score6 out of 10
    Enterprises
    Epic
    Score8.6 out of 10
    Enterprise eTIME, by ADP (discontinued)
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Tebra EHRUKG Workforce Central (discontinued)
    Likelihood to Recommend
    1.0
    (5 ratings)
    6.6
    (38 ratings)
    Likelihood to Renew
    1.0
    (1 ratings)
    5.0
    (11 ratings)
    Usability
    1.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    -
    (0 ratings)
    7.1
    (8 ratings)
    Online Training
    -
    (0 ratings)
    8.0
    (1 ratings)
    User Testimonials
    Tebra EHRUKG Workforce Central (discontinued)
    Likelihood to Recommend
    Tebra
    Kareo is not an appropriate application for any real-world clinical need. It is highly unreliable, crashing frequently, and often becomes frozen. It also cannot ingest data from Therapy Notes, which was a promised feature of the platform according to the sales team. Additionally, when we ran into reliability issues (every day, with every clinician at the practice, across a dozen different office locations with different internet service providers) we were not offered the ability to cancel our contract. Until the reliability issues are fixed Kareo is not well-suited to any use case because it does not work.
    Read full review
    Discontinued Products
    This product was marketed to us as a school and several schools in our area use the program. However, the implementation team we were set-up with had limited school experience and we are still working on the best way to do some of the timekeeping issues where I know that could have been handled better. That being said from a payroll and reporting side it has been great to capture so much data (at times almost too much) and have the system do automatic allocations of salaries and general ledger reports. The reporting takes some getting used to, but overall I've been able to run reports to see and track just about anything I want. Our employees also love the self service compared to our previous products where they can make W4, direct deposit and other updates on their own without having to get HR involved.
    Incentivized
    Read full review
    Pros
    Tebra
    • Catching missing patient info
    • Catching missing insurance info
    • Providing mailing addresses
    Read full review
    Discontinued Products
    • I personally feel like timekeeping is very well thought out and has some powerful tools built in. There is a bit of a learning curve but with strategically placed SMEs we were able to get the use and functionality we needed out of the system.
    • Workforce planning has been crucial in planning operational support in our retail and customer service centers. It is also editable and modifiable as needed.
    Incentivized
    Read full review
    Cons
    Tebra
    • Everything created can always use adjusting depending on the situation
    • Adapting to client needs quicker
    • Problems are not reported in a timely manner
    Incentivized
    Read full review
    Discontinued Products
    • Reporting - some of the reports' names do not coincide with the data that is pulled from the system
    • System errors - the system crashes regularly on us with no real explanation why
    • Punch accuracy - sometimes the punches from the timeclocks do not feed into the system
    Incentivized
    Read full review
    Likelihood to Renew
    Tebra
    Kareo was a massive waste of money. It's an unreliable product without promised features and sold by a disingenuous sales team. We will stick to reliable services like Doxy, Therapy Notes, etc.
    Read full review
    Discontinued Products
    Now that the system is installed and operational, the "pain is gone"...therefore we see no reason to change to a different application. There is no functionality that is missing from the system that would drive us to consider another solution at this time. Maintenance support from Kronos is sufficient and updates occur regularly.
    Read full review
    Usability
    Tebra
    The user interface is fine but it the app constantly freezes or crashes.
    Read full review
    Discontinued Products
    No answers on this topic
    Support Rating
    Tebra
    No answers on this topic
    Discontinued Products
    Having no experience with Kronos prior to using it in March 2016, their customer service team taught me how to use it the right way after my initial training at work. I am well-versed in data analysis using Excel and Access primarily, so once I discovered that Kronos had a reporting feature built in, I've used the feature quite a few times to help our properties evaluate their production costs and make good labor decisions. I give Kronos a 10 because once a person takes the time to learn how to use the software, they'll realize that Kronos is far more effective than most, and gives users more ways to access their information where and when they want to.
    Incentivized
    Read full review
    Alternatives Considered
    Tebra
    I selected Kareo EHR because it was a lot simpler to use and the customer service was definitely better. Every representative I have spoken to has been super friendly and helpful.
    Incentivized
    Read full review
    Discontinued Products
    Kronos and Dayforce are the two timekeeping systems I’ve worked with in recent years. Kronos feels a little more comprehensive and is my primary timekeeping tool both for myself as well as my staff. Kronos is a great tool for a wide range of shifts, working locations, and pay codes. In this context, I would pick Kronos over Dayforce. On the opposite side, Dayforce is extremely user-friendly and has a “cleaner” user interface if that is a contributing factor for anyone. Also, for managers who oversee large teams (30-50 team members) then Dayforce is a bit more simple to approve time cards, hours, and leave. Kronos is a bit clunky with all the clicks, and managing large teams of hourly employees would be a huge time suck to go in to review/approve all.
    Incentivized
    Read full review
    Return on Investment
    Tebra
    • We have negative reviews as we were sold a product that left out some key variables. Things we really needed to make the transition.
    • I don't think KAREO is good for small business (0-10 employees) because their prices for additional or standard features is steep. They charge by the therapist to boot and it is steep!
    • Again ASK questions; do a test run; ask about the migration of your data and its charges.
    • You sign with them you will be locked into a 12 month contract with no out clause. If they are costing you the money you have to stay with them.
    Incentivized
    Read full review
    Discontinued Products
    • Kronos is much more expensive than the previous systems we were using, so at this point the ROI is negative. The idea is that it will allow us to scale and grow the company more easily so time will tell if that is the case.
    Incentivized
    Read full review
    ScreenShots