Telesoft is well-suited for companies with large and complex telecommunications expenses, companies that need to automate tedious tasks, companies that need to customize their TEM solutions, and companies that have a need for inventory management and wireless provisioning. On the other hand, Telesoft's TEM software may be less appropriate for companies with small or simple telecommunications expenses, companies that do not need all the features of TEM software, and companies that have limited IT resources
Tellenium MoT has found services that were not canceled, brought these to our attention, and submitted the cancels on our behalf saving us lots of dollars.
It is a pleasure working with our Tellenium MoT account team. They are extremely responsive and helpful. I find no deficiencies in their functionality.
They offer demos and tutorials when you initially start the partnership. It's fairly easy to learn/use once you can log in to the MoT Dashboard and navigate around.
One key difference between Telesoft and Tangoe is that Telesoft's TEM software provides real-time tracking and analysis of usage data, which allows companies to identify patterns, trends, and areas where cost savings can be achieved. Tangoe offers TEM software that includes wireless and wireline expense management, mobile device management, and IT asset management
I have worked in Tangoe minimally and Tellennium's portal is much more user-friendly. You can do a lot more with Tangoe, but you must be trained to do so. MoT is very easy to use and anyone can use it with minimal training. I have also worked in an organization that provided TEM services. Unfortunately, it was all provided through Excel spreadsheets, which are prone to error and extremely outdated.