TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Teramind

    Score8.8 out of 10
    N/ATeramind helps organizations track user behaviors to detect insider threats and prevent data leaks. The software lets users monitor and record the activities of employees, remote users, external contractors both onsite and offsite in real-time. Teramind’s monitoring features can track virtually all user behavior including apps, websites, emails, instant messages/chats, social media, document & file transfers, printers, networks and more. The software also guards against insider…

    $5

    per endpoint/per month

    Xero

    Score8.4 out of 10
    N/AXero is an online accounting software product for small businesses and personal finance. Its features beyond general ledger and double-bookkeeping include quotable invoicing, bank reconciliation, purchase order and expense management, and tax management. Third party apps can extend its features further.

    $13

    per month

    Pricing
    TeramindXero
    Editions & Modules
    Teramind Starter
    $5.00
    per endpoint/per month
    Teramind Starter
    $5.00
    per endpoint/per month
    Teramind UAM (User Activity Monitoring)
    $10.42
    per endpoint/per month
    Teramind UAM (User Activity Monitoring)
    $10.42
    per endpoint/per month
    Teramind DLP (Data Loss Prevention)
    $10.42
    per endpoint/per month
    Teramind DLP (Data Loss Prevention)
    $12.50
    per endpoint/per month
    Teramind Android App
    Free
    Teramind Android App
    Free
    Early
    $13
    per month
    Growing
    $37
    per month
    Established
    $70
    per month
    Offerings
    Pricing Offerings
    TeramindXero
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details- Annual pricing available witn discount (2 months free). - Volume discount available.Prices in table are in USD and just apply to the US - other markets & prices are listed below: Canada - Starter $18 CAD/month, Standard $45 CAD/month, Premium 5 $58 CAD/month UK - Starter £14/month, Standard £28/month, Premium £36/month AU - Starter $29 AUD/month, Standard $59 AUD/month, Premium 5 $76 AUD/month NZ - Starter $31 NZD/month, Standard $66 NZD/month, Premium $84 NZD/month
    More Pricing Information
    Features
    TeramindXero
    Payroll Management
    Comparison of Payroll Management features of Teramind and Xero
    Feature
    Teramind
    -
    Ratings
    Xero
    7.5
    73 Ratings
    1% below category average
    Pay calculation00 Ratings8.065 Ratings
    Benefit plan administration00 Ratings8.023 Ratings
    Direct deposit files00 Ratings7.249 Ratings
    Salary revision and increment management00 Ratings7.141 Ratings
    Reimbursement management00 Ratings7.054 Ratings
    Customization
    Comparison of Customization features of Teramind and Xero
    Feature
    Teramind
    -
    Ratings
    Xero
    8.0
    169 Ratings
    6% above category average
    API for custom integration00 Ratings7.979 Ratings
    Plug-ins00 Ratings8.1156 Ratings
    Security
    Comparison of Security features of Teramind and Xero
    Feature
    Teramind
    -
    Ratings
    Xero
    7.1
    213 Ratings
    14% below category average
    Single sign-on capability00 Ratings5.572 Ratings
    Role-based user permissions00 Ratings8.7211 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Teramind and Xero
    Feature
    Teramind
    -
    Ratings
    Xero
    8.3
    241 Ratings
    6% above category average
    Dashboards00 Ratings8.3237 Ratings
    Standard reports00 Ratings8.9239 Ratings
    Custom reports00 Ratings7.9212 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of Teramind and Xero
    Feature
    Teramind
    -
    Ratings
    Xero
    8.3
    251 Ratings
    8% above category average
    Accounts payable00 Ratings8.0229 Ratings
    Accounts receivable00 Ratings8.1234 Ratings
    Cash management00 Ratings7.7217 Ratings
    Bank reconciliation00 Ratings8.6244 Ratings
    Expense management00 Ratings7.8224 Ratings
    Time tracking00 Ratings6.387 Ratings
    Fixed asset management00 Ratings7.7152 Ratings
    Multi-currency support00 Ratings7.9149 Ratings
    Multi-division support00 Ratings7.4129 Ratings
    Regulations compliance00 Ratings8.3131 Ratings
    Electronic tax filing00 Ratings8.6134 Ratings
    Self-service portal00 Ratings7.7153 Ratings
    Global Financial Support00 Ratings7.884 Ratings
    Primary and Secondary Ledgers00 Ratings7.881 Ratings
    Intercompany Accounting00 Ratings10.040 Ratings
    Localizations00 Ratings10.039 Ratings
    Journals and Reconciliations00 Ratings10.090 Ratings
    Enterprise Accounting00 Ratings10.033 Ratings
    Configurable Accounting00 Ratings10.059 Ratings
    Centralized Rules Framework00 Ratings6.033 Ratings
    Standardized Processes00 Ratings8.059 Ratings
    Inventory Management
    Comparison of Inventory Management features of Teramind and Xero
    Feature
    Teramind
    -
    Ratings
    Xero
    6.3
    119 Ratings
    14% below category average
    Inventory tracking00 Ratings7.1115 Ratings
    Automatic reordering00 Ratings6.224 Ratings
    Location management00 Ratings6.229 Ratings
    Manufacturing module00 Ratings6.016 Ratings
    Order Management
    Comparison of Order Management features of Teramind and Xero
    Feature
    Teramind
    -
    Ratings
    Xero
    7.3
    89 Ratings
    1% below category average
    Pricing00 Ratings10.062 Ratings
    Order entry00 Ratings10.056 Ratings
    Credit card processing00 Ratings6.358 Ratings
    Cost of goods sold00 Ratings6.366 Ratings
    Order Orchestration00 Ratings6.121 Ratings
    End-to-end order visibility00 Ratings6.124 Ratings
    Order exception Resolution00 Ratings6.117 Ratings
    Best Alternatives
    TeramindXero
    Small Businesses
    No answers on this topic
    QuickBooks Self-Employed (discontinued)
    Score4.2 out of 10
    Medium-sized Companies
    No answers on this topic
    MYOB
    Score8.3 out of 10
    Enterprises
    No answers on this topic
    Microsoft Dynamics GP
    Score5.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    TeramindXero
    Likelihood to Recommend
    8.0
    (6 ratings)
    8.3
    (266 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    4.7
    (38 ratings)
    Usability
    8.0
    (2 ratings)
    8.3
    (192 ratings)
    Availability
    -
    (0 ratings)
    3.1
    (12 ratings)
    Performance
    -
    (0 ratings)
    8.0
    (10 ratings)
    Support Rating
    8.2
    (1 ratings)
    5.6
    (40 ratings)
    In-Person Training
    -
    (0 ratings)
    9.1
    (1 ratings)
    Online Training
    -
    (0 ratings)
    10.0
    (6 ratings)
    Implementation Rating
    -
    (0 ratings)
    7.6
    (13 ratings)
    Configurability
    -
    (0 ratings)
    8.1
    (3 ratings)
    CPA Rating
    -
    (0 ratings)
    9.1
    (10 ratings)
    Ease of integration
    -
    (0 ratings)
    7.4
    (150 ratings)
    Product Scalability
    -
    (0 ratings)
    7.0
    (8 ratings)
    Vendor post-sale
    -
    (0 ratings)
    6.5
    (4 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    6.5
    (4 ratings)
    User Testimonials
    TeramindXero
    Likelihood to Recommend
    Teramind
    Easy to use and to install this great solution and it is very easy to remotely monitor all our employees activities and get reports on what they are doing and what applications are being used and doesn't make users computer slow and that they never notice when they are being monitored.
    Incentivized
    Read full review
    Xero
    The only time I wouldn't be suggesting it is to consultants or solopreneurs. I think it's too overwhelming unless you are experienced or have a background related to finance. So it's not that the product isn't powerful, it's that it can be too powerful. For all other size businesses it really is what you need to use to make life simple to track everything in your business. It definitely saves me time by having it all in one place and not multiple spreadsheets etc
    Incentivized
    Read full review
    Pros
    Teramind
    • User Productivity--Can see in real time how systems and rules management implements effect employees work.
    • Activity Trends--You can see what types of programs, trends or content effect users.
    • Motivation--Users have access to their productivity dashboards and metrics compared against other users, and it can increase motivation through friendly competition.
    Read full review
    Xero
    • The bank feed integration makes reconciling transactions easy
    • Once you load a template for your invoices, every client gets a professional looking invoice
    • Bill paying and tracking of payments is also easy; you load your bill into Xero, pay it through the bank, and when the transaction is completed it comes through on bank feeds. If you need to query when a bill was paid, it is all there in Xero
    Incentivized
    Read full review
    Cons
    Teramind
    • Sometimes it constantly gets disconnected.
    • It creates duplicate each time i try to log on a different device.
    • With antivirus in place it may be hard to install because it always flag it as a virus.
    Incentivized
    Read full review
    Xero
    • Having different email addresses for different parts of a customer's business (eg invoices and statements to different places)
    • Easily seeing the text of emails that have been sent through Xero
    • More easily archiving old pay items. Our HR software updates rates when awards are updated which means a lot of old pay rates are in the system and they have multiple clicks to archive each one. Clicking the ones to archive in bulk and then just click archive for all would be much more efficient.
    Incentivized
    Read full review
    Likelihood to Renew
    Teramind
    No answers on this topic
    Xero
    In addition to the matters covered in this review, my reason for renewing this product is that Xero's functionality and the constant updates that the company provides, makes the software even more business friendly. The software therefore builds a brand loyalty among customers.
    Read full review
    Usability
    Teramind
    For new users, the web admin console is welcoming and easy to use. The configuration and the required settings are easy to understand.
    Read full review
    Xero
    As a standalone software, it allows users to fulfill most of the basic functions (e.g. transaction input and report generation) simply and conveniently. It also allows for multiple APIs to help augment various tasks that accounting-adjacent (e.g. claims processing). The cloud based model and portability to mobile devices allows tasks to be carried out in a more convenient way.
    Read full review
    Reliability and Availability
    Teramind
    No answers on this topic
    Xero
    We have been actively using and 100% Xero based for our ecommerce accounting practice for over 4 years. There has on been one real outage for more than 5 minutes. Xero was open and transparent about the outage, what they were doing to resolve the issue, and provided 15 minute updates. Showing how they care about their customers and partners. Plus, showing that their customers care too, were understanding, and went surfing or in our case took a nap. Couldn't run our business without Xero as a partner.
    Read full review
    Performance
    Teramind
    No answers on this topic
    Xero
    On a good day, things worked but after upgrades, things began to slow and or not work at all at times. I coined the moving circle while I waited as the "Xero Wheel of Death". Sometimes it never stopped and force quitting was necessary.
    Incentivized
    Read full review
    Support Rating
    Teramind
    They've got live chat support right on their dashboard, which usually responds within minutes.
    Read full review
    Xero
    Always respond and keep issues open until you are satisfied with the result. Generally good responses, in the past, I had some support responses that were really basic and really annoying. They type where "have your tried restarting your computer" style of answers. Well, of course, I went through all the basics before contacting them. Duh, but I suppose not everyone does. Otherwise, it would be a 10. The last year has shown a marked improvement in the support responses however.
    Read full review
    In-Person Training
    Teramind
    No answers on this topic
    Xero
    The format was great; someone was there to ask questions or help if you were stuck.
    Incentivized
    Read full review
    Online Training
    Teramind
    No answers on this topic
    Xero
    All of Xero's training is online and available for anyone (business owner or accountants) to learn and become experts in their system. There is a range of content from product training to real world webinars from their partners. Xero is beautiful accounting software and their training is the same.
    Read full review
    Implementation Rating
    Teramind
    No answers on this topic
    Xero
    If it can be done, time the implementation near a new fiscal year so you can start clean. Otherwise, you have to go back and do historical data from the beginning of the fiscal year, which can be brain draining.
    Incentivized
    Read full review
    Alternatives Considered
    Teramind
    Teramind is easy simple easy to navigate through with and intuitive and powerful user interface offering dashboard rich features and excellent video and screen recording and being able to hind log out access which makes it the smart monitoring tool than any other products. Teramind can be used from anywhere both in app and web based.
    Incentivized
    Read full review
    Xero
    Each of the products I listed had their own list of drawbacks, but the one thing they all had in common, which was right on top of that list of drawbacks, was ease of use. I struggled to get myself accustomed to each system and struggled, but when it came to getting a client to even try and use it was when the true struggle started. Just found it easier to make use of Xero from the very beginning.
    Read full review
    Scalability
    Teramind
    No answers on this topic
    Xero
    I have yet to fully stress test the product given the size of the company where I am using it. I am sure as we scale to more customers, more vendors and more reporting requirements, I will have a better understanding of what it is capable of in terms of bandwidth and processing
    Incentivized
    Read full review
    Return on Investment
    Teramind
    • Its automation block emails containing sensitive information and prevention to use of external drives.
    • Powerful rule engine which allows [the] creation of rules and policies to easily address data loss and prevention needs.
    • DLP Monitor every action that that a user makes.
    Incentivized
    Read full review
    Xero
    • Xero is a basic accounting system that performs basic accounting tasks easily and accurately. For that, it provides a positive impact on our day to day accounting operations.
    • Because of Xero's basic structure, I feel it lacks some of the sophistication that some users want and need. The ability to create unique custom reports would enhance the impact Xero would have on meeting business objectives by providing current and useful accounting information.
    • In my opinion, Xero's lack of focus on their customers - their users - is a real issue with me. In my opinion, those of us that are in the trenches that work with the system on a daily basis have to deal with the shortcomings of the system with the knowledge that Xero support refuses to address the operational issues that make their user's lives difficult. I feel if Xero would focus on truly making their software better from a users point of view, it has the potential to be a great system.
    Read full review
    ScreenShots

    Teramind Screenshots

    Screenshot of Teramind employee monitoring dashboardScreenshot of Teramind employee behavior and activity reportScreenshot of Teramind employee time tracking and productivity reportScreenshot of Teramind alerts and session recordingScreenshot of Teramind Employee Monitoring App for Android

    Xero Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshot