TextMagic

Likelihood to Recommend

It is well suited for our small company. We have employees in multiple states; some without company email; and many without company devices to check email during non-business hours

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Alissa Hamilton

Human Resources Manager

Bausch+StroebelMachinery, 11-50 employees

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Pros

Easy to use
Reminders when our balance is low, we never have to worry about going to send a text and not having enough credits
Multiple users are able to work off of the same account
Detailed records kept of each text conversation

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Courtney Kuzmich

Office Manager

Dry Zone Basement SystemsConstruction, 11-50 employees

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Cons

Connection between other services ERP, CRM and slack.
Textmagic is a tool for kids who want to SMS chat.
The possibility to change the SMS provider to Twilio or others. It is not legal to forbid that but they find a way to bypass that.

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Verified User

Engineer in Corporate

Individual & Family Services Company, 1-10 employees

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Alternatives Considered

We have our company cell phones through AT&T and we researched setting up a text blasting service through them. It would have been a very expensive option and it made no sense to spend that kind of money when TextMagic does everything we need it to do for a minimal investment

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Alissa Hamilton

Human Resources Manager

Bausch+StroebelMachinery, 11-50 employees

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