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Timely booking & payments system vs. x.ai

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Timely booking & payments system

    Score8.8 out of 10
    N/ATimely is appointment scheduling and business management software for spas and salons from the New Zealand company of the same name.

    $26

    per month per seat

    x.ai

    Score9.4 out of 10
    N/Ax.ai is an artificial intelligence-based scheduling platform from the New York headquartered company of the same name.N/A
    Pricing
    Timely booking & payments systemx.ai
    Editions & Modules
    Build
    $26
    per month per user
    Elevate
    $39
    per month per user
    Innovate
    $47
    per month per user
    No answers on this topic
    Offerings
    Pricing Offerings
    Timely booking & payments systemx.ai
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional DetailsAll plans available through a monthly plan, with no long-term contract.—
    More Pricing Information
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    Timely booking & payments systemx.ai
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    Chili Piper
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    All AlternativesView all alternativesView all alternatives
    User Ratings
    Timely booking & payments systemx.ai
    Likelihood to Recommend
    9.0
    (3 ratings)
    9.0
    (10 ratings)
    Support Rating
    -
    (0 ratings)
    10.0
    (2 ratings)
    User Testimonials
    Timely booking & payments systemx.ai
    Likelihood to Recommend
    Timely
    I've researched a lot of salon software, and Timely was the top-of-the-line software that does it all compared to competitors. It has a friendly interface, offers easy ways to communicate with clients via text and emails, and provides insights and reports, so it indeed does everything you need for booking software. On top of that, it's cloud-based, so say goodbye to only accessing your appointment book through your computer at the salon.
    Incentivized
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    x.ai
    X.ai is very well suited for a departmental type use where Amy has access to everyone's calendar. It is a requirement that people keep their calendars up to date and live by them. Otherwise Amy might think that you are free when you have a flight booked or are on vacation. She is extremely good for those times when a prospect agrees to talk to you at a conference. I just send them a quick email, cc Amy and tell her to set up a call, and it magically shows up on my calendar!
    Incentivized
    Read full review
    Pros
    Timely
    • Integration with Google Calendar allows avoiding double ups
    • Automatic appointment bookings with SMS reminders
    • Xero integration and Automatic Invoicing, Payments and Partial Reconciliation
    • Multiple Staff Members to be booked
    • Facebook Integration, allows people to book from Facebook
    Incentivized
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    x.ai
    • x.ai makes it easy to initiate, schedule, and manage meetings with internal and external constituents. Especially in the case of internal constituents, scheduling is almost instantaneous on the team plan because the AI can see the available/busy schedules for anyone in our G Suite domain and schedule meetings based on my preferences and the other person's availability.
    • The calendar function makes it easy for me to share a limited calendar with others so that they can automatically schedule a meeting with me without having to go back and forth.
    • The customer service team at x.ai is stellar. They are kind, quick to respond, and typically resolve cases on the first try. They are also incredibly receptive to feedback and new ideas that often get incorporated into the product.
    Incentivized
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    Cons
    Timely
    • UI/UX
    • Cloud based system
    • Has to be more customer friendly
    Incentivized
    Read full review
    x.ai
    • One person mentioned that the zoom link isn't easy to open from the calendar appointment
    • Some people have been confused by using the names "Amy" or "Andrew", not realizing these are AI bots. So, I now use the "X.ai scheduler" to avoid confusion
    Read full review
    Support Rating
    Timely
    No answers on this topic
    x.ai
    Support has been quick. We have not really had an issue, more just implementation questions.
    Read full review
    Alternatives Considered
    Timely
    Timely is by far the most user-friendly and fun to use. It's got a great interface, works on iPads, and training is super easy for the team. Other software is clunky and takes too long to set up and train the team to use.
    Incentivized
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    x.ai
    Heard about Claralabs AI assistant from friends using this service. But I found x.ai to be suited for my requirements. Claralabs is also good but when it comes to pricing and ROI, x.ai is better.
    Incentivized
    Read full review
    Return on Investment
    Timely
    • Bragging rights, yes. Always cool to tell how automated your business is.
    • ROI, no. In our case, it wasn't worth the time spent in integration into the website, system setup, plus subscription fee. However, take into account, that High-Value Professional Services is a wrong industry for this product.
    • Convenience and confidence that there will be no double booking across G Suite and Timely was tested and were really handy at the times.
    • No ability to use our own SMTP. If your server has Anti-Spoofing DKIM and etc., setting it up with Timely was a nightmare as support had no idea. So a lot of emails were going to Spam on the client's side.
    Incentivized
    Read full review
    x.ai
    • I have hours back in my schedule every week, meaning I have more billable time, free time, and fewer things to worry about!
    • Having an AI assistant fits for my personal brand.
    Incentivized
    Read full review
    ScreenShots

    Timely booking & payments system Screenshots

    Screenshot of a view of the Timely calendar.Screenshot of a view of the Timely connected checkout pushing payment to a terminal.Screenshot of A view of a fully booked Timely account on a tablet.Screenshot of A view of Timely's reporting tool.Screenshot of taking in person payments with a Timely terminal.Screenshot of a client testimonial - Shelly Rau, of Nails by Shelly R