TravelBank

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
TravelBank
Score 4.0 out of 10
N/A
TravelBank, headquartered in San Francisco, offers their travel management for businesses, featuring booking management, travel policy management, spend tracking and management, and other features.
$12
per user/per month
Pricing
TravelBank
Editions & Modules
Expenses
$12
per user/per month
Travel
$15
per month
Premium Expenses and Travel
Custom Pricing
Offerings
Pricing Offerings
TravelBank
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
No
Entry-level Setup FeeNo setup fee
Additional Details
More Pricing Information
Community Pulse
TravelBank
Considered Both Products
TravelBank
Chose TravelBank
Much easier on the eyes to read and use. This app needs a few more small items added but does not need to become a super powerful expense app. The simplicity is why I use it.
Chose TravelBank
Expensify seems like a superior product. They make things simple. You can forward your email receipts to them to automatically scan and report are automatically submitted weekly.
Chose TravelBank
We evaluated a host of other options. TravelBank best suited the needs of our small organization as it is affordable and not complex. It does just what we need.
Chose TravelBank
It stacks up right next to concur. They're both great products; they are complementary, not competitors. We used to use Rocketrip, which was complete garbage. I like that I get rewards on Uber. I like that I get rewards on Amazon. I wish I could get hotel rewards, not just …
Chose TravelBank
I have used Expedia.com, Travelocity.com, Delta.com, and many other sites/apps. None of them offer the employee incentive to save the company money and none of them, to my knowledge, sync with Expensify. TravelBank just makes booking business travel easier for both the end user …
Chose TravelBank
It is much easier to use than Concur, but typically Concur is mandated to use. We also quickly tried other apps but found that TravelBank was the best. Other apps had issues in trying to recognize the amount if a tip was added and often failed. This is why I like entering in …
Chose TravelBank
I used Concur at a previous employer. I'd say that the Concur booking experience is more polished, but the TravelBank's rewards are pretty compelling.
Top Pros
Top Cons
Best Alternatives
TravelBank
Small Businesses
Airbnb for Work
Airbnb for Work
Score 8.5 out of 10
Medium-sized Companies
Lola.com
Lola.com
Score 8.0 out of 10
Enterprises
SAP Concur
SAP Concur
Score 8.0 out of 10
All AlternativesView all alternatives
User Ratings
TravelBank
Likelihood to Recommend
7.0
(14 ratings)
Support Rating
7.8
(6 ratings)
User Testimonials
TravelBank
Likelihood to Recommend
TravelBank
The company-wide implementation of TravelBank greatly increased the efficiency of our expense reimbursement process. It mitigated many pain points such as errors, inconsistencies, and missing information in our manual Excels that were very hard to version control and track through the approval/reimbursement process. Overall, TravelBank has made all of our lives easier!
Read full review
Pros
TravelBank
  • TravelBank encourages employees to book lower cost flights and hotels. Employees receive half the difference between the average cost for the service and the cost the company is paying in the form of vouchers for Amazon/Airbnb etc. For example, if the average cost of a flight from SFO to JFK is $500, and the employee books a $400 flight, the employee gets $50 and the company saves $50.
Read full review
Cons
TravelBank
  • It was hard to find a good hotel in my budget.
  • I wish I could get the incentives back in cash.
  • I have trouble using the user interface and wish I could store my common searches easier bcecauseI usually only travel to one place.
  • They need to have a better search tool. Like, if a hotel is unavailable it still needs to come up in the search bar -- not necessarily on the map or home screen, but it would help to see all options if I search because for some reason a ton of hotels that I know have open rooms do not show up.
Read full review
Support Rating
TravelBank
The TravelBank team came in for a Lunch and Learn, which was great! Our account team spent a lot of time walking through all of the features and capabilities of TravelBank, as well as tips and tricks for using the online platform and the app. This was tremendously helpful! Also, whenever we need to contact customer support if we are experiencing and difficulties, they are beyond responsive and very helpful!
Read full review
Alternatives Considered
TravelBank
It is much easier to use than Concur, but typically Concur is mandated to use. We also quickly tried other apps but found that TravelBank was the best. Other apps had issues in trying to recognize the amount if a tip was added and often failed. This is why I like entering in the actual value.
Read full review
Return on Investment
TravelBank
  • I'm not in the finance department, but I'd guess our travel spend per employee has reduced since we started using TravelBank.
  • We now have one travel supplier, with flights and hotels paid from a central account, rather than everyone booking through a variety of channels with their own card. In case of emergency, the company knows which flight you're on, which hotel you're staying at.
Read full review
ScreenShots