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Trellix Email Security vs. Trend Micro Smart Protection Suite, with XGen

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Trellix Email Security

    Score9.9 out of 10
    Enterprise companies (1,001+ employees)
    Trellix Email Security (formerly FireEye Email Security) protects against advanced email attacks that bypass the initial gateway.

    $0

    per mailbox

    Trend Micro Smart Protection Suite, with XGen

    Score8.9 out of 10
    N/ATrend Micro offers the Smart Protection Suite with XGen, an endpoint security suite including data loss prevention and mobile device protection. The Smart Prtection Endpoint Suite is the basic edition. The Smart Protection Complete Suite also includes a message security gateway for specific applications (e.g. Office 365, Skye, Sharepoint, etc.) and web security gateway for extended capabilities.N/A
    Pricing
    Trellix Email SecurityTrend Micro Smart Protection Suite, with XGen
    Editions & Modules
    Server Edition
    $0
    per mailbox
    AVAS
    $0
    per mailbox
    Cloud Edition
    $0
    per mailbox
    No answers on this topic
    Offerings
    Pricing Offerings
    Trellix Email SecurityTrend Micro Smart Protection Suite, with XGen
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Trellix Email SecurityTrend Micro Smart Protection Suite, with XGen
    Considered Both Products
    Trellix (Musarubra US LLC)
    No answer on this topic
    Trend Micro
    No answer on this topic
    Key User Insights
    Would buy again
    83%
    Would buy again
    5 Answers
    80%
    Would buy again
    8 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    5 Answers
    90%
    Delivers good value for the price
    9 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    6 Answers
    90%
    Happy with the feature set
    9 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    78%
    Lived up to sales and marketing promises
    7 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    5 Answers
    78%
    Implementation went as expected
    7 Answers
    Features
    Trellix Email SecurityTrend Micro Smart Protection Suite, with XGen
    Secure Email Gateway
    Comparison of Secure Email Gateway features of Trellix Email Security and Trend Micro Smart Protection Suite, with XGen
    Feature
    Trellix Email Security
    8.2
    6 Ratings
    3% below category average
    Trend Micro Smart Protection Suite, with XGen
    -
    Ratings
    Anti-malware8.56 Ratings00 Ratings
    Customizability8.06 Ratings00 Ratings
    Threat Detection8.56 Ratings00 Ratings
    Sandboxing8.06 Ratings00 Ratings
    Management Tools8.06 Ratings00 Ratings
    Endpoint Security
    Comparison of Endpoint Security features of Trellix Email Security and Trend Micro Smart Protection Suite, with XGen
    Feature
    Trellix Email Security
    -
    Ratings
    Trend Micro Smart Protection Suite, with XGen
    9.1
    10 Ratings
    7% above category average
    Anti-Exploit Technology00 Ratings10.07 Ratings
    Endpoint Detection and Response (EDR)00 Ratings9.09 Ratings
    Centralized Management00 Ratings9.010 Ratings
    Hybrid Deployment Support00 Ratings9.08 Ratings
    Infection Remediation00 Ratings9.09 Ratings
    Vulnerability Management00 Ratings9.010 Ratings
    Malware Detection00 Ratings9.010 Ratings
    Best Alternatives
    Trellix Email SecurityTrend Micro Smart Protection Suite, with XGen
    Small Businesses
    Sophos Email
    Score8.9 out of 10
    SentinelOne Singularity
    Score9 out of 10
    Medium-sized Companies
    Barracuda ESG (discontinued)
    Score6.2 out of 10
    BlackBerry Protect (CylancePROTECT)
    Score9.1 out of 10
    Enterprises
    Microsoft Exchange
    Score8.6 out of 10
    ESET PROTECT
    Score8.8 out of 10
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    User Ratings
    Trellix Email SecurityTrend Micro Smart Protection Suite, with XGen
    Likelihood to Recommend
    9.0
    (6 ratings)
    9.0
    (10 ratings)
    Usability
    8.2
    (1 ratings)
    9.0
    (1 ratings)
    Support Rating
    7.3
    (3 ratings)
    8.7
    (8 ratings)
    User Testimonials
    Trellix Email SecurityTrend Micro Smart Protection Suite, with XGen
    Likelihood to Recommend
    Trellix (Musarubra US LLC)
    It has a very good feature of URL replace, it helps us to block or prevent spam, phishing, or malicious emails. It has some limitations like if some large or lengthy emails come it takes more time to scan and to avoid delay it forwards the mail to the recipient with a warning note on it.
    Read full review
    Trend Micro
    As mentioned earlier, privacy and financial transaction threats will continue to risk with the current and rapid rise in tech tools/computer software. And handling such threats is NOT a core competency for many businesses. So, a paid version of such a robust systems comes well recommended - especially for those users who often use mobile banking or pay via cellphone apps
    Incentivized
    Read full review
    Pros
    Trellix (Musarubra US LLC)
    • Very user-friendly and simple interface.
    • Policy rules are easy to create and they work.
    • Very little downtime or operational impact.
    • Email delivery issues are easy to investigate and troubleshoot.
    Incentivized
    Read full review
    Trend Micro
    • Its easy deployment I have installation on servers
    • The level of detail in the logs is very comfortable
    • Virtual patching that you use is unique
    • Consumes few system resources
    • Its high rate of effectiveness in detecting threats
    Read full review
    Cons
    Trellix (Musarubra US LLC)
    • Sometimes feels that console running slow.
    • Riskware detection has a lot of false positive.
    • The user interface is not very intuitive.
    Incentivized
    Read full review
    Trend Micro
    • During run-time you would feel that systems are slow.
    • Ability to detect cyber attack and response to cyber attacks can be improved.
    • Support for advanced malware, botnets can be improved.
    • Some investigation module are provided as optional add-on, so they should be integrated.
    Incentivized
    Read full review
    Usability
    Trellix (Musarubra US LLC)
    FireEye Email Security is the most effective email security solution for protecting enterprises from APT. It is not complicated to set up and you can ride a wave of continuous security effects for a long time without major changes after the initial setup. It's automated, so users don't have to care too much about it. In addition, it provides detailed analysis data, so you can utilize it for 3rd party solutions if you want.
    Incentivized
    Read full review
    Trend Micro
    We deployed the trial version of Trend Micro Smart Protection Suite, with XGen. The trial was applied to 3 users including one from accounts to check all angles. Considering the overall performance, as detailed in prior specifics, we found it to be a very close contended to Spybot-Search and Destroy, that we have been using since 10++ years. In fact, since the later does not have an andriod app, we are, most likely, shifting to this product after locating and evaluating 2-3 close competitors. Our experience with Trend Micro Smart Protection Suite, with XGen began with its free "Trend micro housecall" around 8 years before. The minuses - 1. It does seem to be a little more resource intensive vs. Spybot search and destroy 2. The absence of cookie cleaning and associated tiered options (the kind of cookies I want to retain or delete) is one big gap
    Incentivized
    Read full review
    Support Rating
    Trellix (Musarubra US LLC)
    The reason that I gave the support a 5 is that I have had both positive and negative experiences. One of the positive experiences was when a senior support engineer spend quite a few hours with me solving an issue that we were having. One of the negative ones was when we were experiencing an issue and one person from support gave one solution, and when the issue reoccurred we were told by another person that what was recommended to us the first time was incorrect. The issue was never fully solved.
    Incentivized
    Read full review
    Trend Micro
    I have only had to contact technical support once, which in itself shows what a good product this is, and I received spot-on advice from the person I contacted.
    Incentivized
    Read full review
    Alternatives Considered
    Trellix (Musarubra US LLC)
    It was called Barracuda Spam Filter when we evaluated and switched to FireEye ES (called FireEye ETP at the time). At the time we compared them ES was much better at security and also spam filtering. ES has continued to get even better since we first chose them. The user interface, support, sales/engineer provided service, the effectiveness of the product, and continued improvement/development have made them a great choice.
    Incentivized
    Read full review
    Trend Micro
    Everything I've used and installed before and since has been easier to implement and support. TM had attractive pricing, however, that was negated by the overall experience.
    Read full review
    Return on Investment
    Trellix (Musarubra US LLC)
    • It can reduce the spam, malicious and phishing mails.
    • It has advanced threat intelligence.
    • It gives some false positives as well.
    • It has great decision making intelligence.
    Read full review
    Trend Micro
    • We have stopped multiple infections of ransomware from spreading.
    • Lost some productivity when database crashed
    • Updates tend to slow system down
    Incentivized
    Read full review
    ScreenShots