Trellix Email Security vs. Trend Micro Worry-Free Services Suite

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Trellix Email Security
Score 9.1 out of 10
Enterprise companies (1,001+ employees)
Trellix Email Security (formerly FireEye Email Security) protects against advanced email attacks that bypass the initial gateway.
$0
per mailbox
Trend Micro Worry-Free Services Suite
Score 8.1 out of 10
N/A
Trend Micro offers an end-to-end hosted security solution which they call the Worry-Free Business Security suite for midsize and larger enterprises, which provides a wide range of services such as endpoint protection, email encryption, general antivirus and threat detection and prevention, as well as protection of cloud applications as well, with no maintenance.N/A
Pricing
Trellix Email SecurityTrend Micro Worry-Free Services Suite
Editions & Modules
Server Edition
$0
per mailbox
AVAS
$0
per mailbox
Cloud Edition
$0
per mailbox
No answers on this topic
Offerings
Pricing Offerings
Trellix Email SecurityTrend Micro Worry-Free Services Suite
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details——
More Pricing Information
Community Pulse
Trellix Email SecurityTrend Micro Worry-Free Services Suite
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Features
Trellix Email SecurityTrend Micro Worry-Free Services Suite
Secure Email Gateway
Comparison of Secure Email Gateway features of Product A and Product B
Trellix Email Security
8.2
6 Ratings
3% below category average
Trend Micro Worry-Free Services Suite
-
Ratings
Anti-malware8.56 Ratings00 Ratings
Customizability8.06 Ratings00 Ratings
Threat Detection8.56 Ratings00 Ratings
Sandboxing8.06 Ratings00 Ratings
Management Tools8.06 Ratings00 Ratings
Endpoint Security
Comparison of Endpoint Security features of Product A and Product B
Trellix Email Security
-
Ratings
Trend Micro Worry-Free Services Suite
8.6
2 Ratings
1% above category average
Anti-Exploit Technology00 Ratings7.02 Ratings
Endpoint Detection and Response (EDR)00 Ratings9.01 Ratings
Centralized Management00 Ratings9.52 Ratings
Hybrid Deployment Support00 Ratings9.01 Ratings
Infection Remediation00 Ratings8.52 Ratings
Vulnerability Management00 Ratings8.52 Ratings
Malware Detection00 Ratings8.52 Ratings
Best Alternatives
Trellix Email SecurityTrend Micro Worry-Free Services Suite
Small Businesses
Barracuda Essentials
Barracuda Essentials
Score 9.2 out of 10
SentinelOne Singularity
SentinelOne Singularity
Score 9.1 out of 10
Medium-sized Companies
Barracuda Essentials
Barracuda Essentials
Score 9.2 out of 10
SentinelOne Singularity
SentinelOne Singularity
Score 9.1 out of 10
Enterprises
Cisco Cloud Email Security
Cisco Cloud Email Security
Score 7.6 out of 10
BeyondTrust Endpoint Privilege Management
BeyondTrust Endpoint Privilege Management
Score 8.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Trellix Email SecurityTrend Micro Worry-Free Services Suite
Likelihood to Recommend
9.0
(6 ratings)
7.5
(8 ratings)
Usability
8.2
(1 ratings)
9.0
(2 ratings)
Support Rating
7.3
(3 ratings)
9.4
(2 ratings)
User Testimonials
Trellix Email SecurityTrend Micro Worry-Free Services Suite
Likelihood to Recommend
FireEye
It has a very good feature of URL replace, it helps us to block or prevent spam, phishing, or malicious emails. It has some limitations like if some large or lengthy emails come it takes more time to scan and to avoid delay it forwards the mail to the recipient with a warning note on it.
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Trend Micro
With around 80 users and 150 devices (including 6 server instances), this solution served us very well, with instant admin notifications and scheduled overall reports. Detection appears extremely reliable, and the memory and CPU footprint of the service seemed less intrusive than Panda, which we had issues running on Terminal Services instances, as it seems to hog excessive memory allocation. Rollout was smooth and we never had an instance of a corrupt installation.
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Pros
FireEye
  • Very user-friendly and simple interface.
  • Policy rules are easy to create and they work.
  • Very little downtime or operational impact.
  • Email delivery issues are easy to investigate and troubleshoot.
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Trend Micro
  • Hybrid deployment, can be on-prem or cloud specific, we are using cloud based
  • Central Control Manager capabilities to have control about what happens in the environment
  • No need to have internal infrastructure to host further than your workstations or terminals
  • No need to have dedicated team for security or endpoint protection
  • Maintenance and updates are available just as released, no need to take actions on that side
  • Great capabilities as a connected threat defense platform
  • Endpoint protection features and quality for SMBs
  • Cloud and collaboration platforms compatible including Office 365, Google Mail and On-Cloud Storage
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Cons
FireEye
  • Sometimes feels that console running slow.
  • Riskware detection has a lot of false positive.
  • The user interface is not very intuitive.
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Trend Micro
  • Price increases regularly.
  • When you actually want to uninstall the agent, sometimes it will refuse to do so. Luckily TM has a special uninstall tool if needed.
  • Can take awhile to dial in the thresholds against false positives.
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Usability
FireEye
FireEye Email Security is the most effective email security solution for protecting enterprises from APT. It is not complicated to set up and you can ride a wave of continuous security effects for a long time without major changes after the initial setup. It's automated, so users don't have to care too much about it. In addition, it provides detailed analysis data, so you can utilize it for 3rd party solutions if you want.
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Trend Micro
Installation and administration tools are fantastic. I found the endpoint policies to be not intuitive and clunky. The endpoint client was difficult to disable when trying to troubleshoot Apple issues and I often had to uninstall and then reinstall which was very time-consuming. Reporting is very useful and I was impressed with the reports I received.
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Support Rating
FireEye
The reason that I gave the support a 5 is that I have had both positive and negative experiences. One of the positive experiences was when a senior support engineer spend quite a few hours with me solving an issue that we were having. One of the negative ones was when we were experiencing an issue and one person from support gave one solution, and when the issue reoccurred we were told by another person that what was recommended to us the first time was incorrect. The issue was never fully solved.
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Trend Micro
The few times I needed to contact support I was fully satisfied. They worked all the way through the issue, no matter how long it took, and made sure I had a permanent solution. I was pleased with the professionalism, courteousness, and knowledge of the product they were supporting.
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Alternatives Considered
FireEye
It was called Barracuda Spam Filter when we evaluated and switched to FireEye ES (called FireEye ETP at the time). At the time we compared them ES was much better at security and also spam filtering. ES has continued to get even better since we first chose them. The user interface, support, sales/engineer provided service, the effectiveness of the product, and continued improvement/development have made them a great choice.
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Trend Micro
Avast was clunky, difficult to roll out, missed loads of malware on machines, and required that we purchase a separate license to install AV on our servers. Trend Micro could not have been any different. You just contact their sales department and get a demo, or even ask for a trial of sorts to test policy creations and client installation. You'll be obsessed with the whole process and the admin dashboard you have access to.
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Return on Investment
FireEye
  • It can reduce the spam, malicious and phishing mails.
  • It has advanced threat intelligence.
  • It gives some false positives as well.
  • It has great decision making intelligence.
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Trend Micro
  • It has stopped several malicious items from getting into our system.
  • It's also saved money over our previous Anti-Virus solution (Kaspersky)
  • Ease of Setup/Use
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ScreenShots