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Trellix Email Security vs. Trend Micro Worry-Free Services Suite

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Trellix Email Security

    Score9.9 out of 10
    Enterprise companies (1,001+ employees)
    Trellix Email Security (formerly FireEye Email Security) protects against advanced email attacks that bypass the initial gateway.

    $0

    per mailbox

    Trend Micro Worry-Free Services Suite

    Score8.3 out of 10
    N/ATrend Micro offers an end-to-end hosted security solution which they call the Worry-Free Business Security suite for midsize and larger enterprises, which provides a wide range of services such as endpoint protection, email encryption, general antivirus and threat detection and prevention, as well as protection of cloud applications as well, with no maintenance.N/A
    Pricing
    Trellix Email SecurityTrend Micro Worry-Free Services Suite
    Editions & Modules
    Server Edition
    $0
    per mailbox
    AVAS
    $0
    per mailbox
    Cloud Edition
    $0
    per mailbox
    No answers on this topic
    Offerings
    Pricing Offerings
    Trellix Email SecurityTrend Micro Worry-Free Services Suite
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Trellix Email SecurityTrend Micro Worry-Free Services Suite
    Considered Both Products
    Trellix (Musarubra US LLC)
    No answer on this topic
    Trend Micro
    No answer on this topic
    Key User Insights
    Would buy again
    83%
    Would buy again
    5 Answers
    100%
    Would buy again
    5 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    5 Answers
    100%
    Delivers good value for the price
    5 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    6 Answers
    100%
    Happy with the feature set
    5 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    5 Answers
    100%
    Implementation went as expected
    5 Answers
    Features
    Trellix Email SecurityTrend Micro Worry-Free Services Suite
    Secure Email Gateway
    Comparison of Secure Email Gateway features of Trellix Email Security and Trend Micro Worry-Free Services Suite
    Feature
    Trellix Email Security
    8.2
    6 Ratings
    3% below category average
    Trend Micro Worry-Free Services Suite
    -
    Ratings
    Anti-malware8.56 Ratings00 Ratings
    Customizability8.06 Ratings00 Ratings
    Threat Detection8.56 Ratings00 Ratings
    Sandboxing8.06 Ratings00 Ratings
    Management Tools8.06 Ratings00 Ratings
    Endpoint Security
    Comparison of Endpoint Security features of Trellix Email Security and Trend Micro Worry-Free Services Suite
    Feature
    Trellix Email Security
    -
    Ratings
    Trend Micro Worry-Free Services Suite
    9.3
    4 Ratings
    9% above category average
    Anti-Exploit Technology00 Ratings9.63 Ratings
    Endpoint Detection and Response (EDR)00 Ratings9.13 Ratings
    Centralized Management00 Ratings10.04 Ratings
    Hybrid Deployment Support00 Ratings9.92 Ratings
    Infection Remediation00 Ratings9.14 Ratings
    Vulnerability Management00 Ratings10.03 Ratings
    Malware Detection00 Ratings7.44 Ratings
    Best Alternatives
    Trellix Email SecurityTrend Micro Worry-Free Services Suite
    Small Businesses
    Sophos Email
    Score9.1 out of 10
    SentinelOne Singularity
    Score9 out of 10
    Medium-sized Companies
    Sophos Email
    Score9.1 out of 10
    BlackBerry Protect (CylancePROTECT)
    Score9.1 out of 10
    Enterprises
    Microsoft Exchange
    Score8.6 out of 10
    ESET PROTECT
    Score8.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Trellix Email SecurityTrend Micro Worry-Free Services Suite
    Likelihood to Recommend
    9.0
    (6 ratings)
    9.9
    (10 ratings)
    Usability
    8.2
    (1 ratings)
    9.9
    (4 ratings)
    Support Rating
    7.3
    (3 ratings)
    9.4
    (2 ratings)
    User Testimonials
    Trellix Email SecurityTrend Micro Worry-Free Services Suite
    Likelihood to Recommend
    Trellix (Musarubra US LLC)
    It has a very good feature of URL replace, it helps us to block or prevent spam, phishing, or malicious emails. It has some limitations like if some large or lengthy emails come it takes more time to scan and to avoid delay it forwards the mail to the recipient with a warning note on it.
    Read full review
    Trend Micro
    With around 80 users and 150 devices (including 6 server instances), this solution served us very well, with instant admin notifications and scheduled overall reports. Detection appears extremely reliable, and the memory and CPU footprint of the service seemed less intrusive than Panda, which we had issues running on Terminal Services instances, as it seems to hog excessive memory allocation. Rollout was smooth and we never had an instance of a corrupt installation.
    Incentivized
    Read full review
    Pros
    Trellix (Musarubra US LLC)
    • Very user-friendly and simple interface.
    • Policy rules are easy to create and they work.
    • Very little downtime or operational impact.
    • Email delivery issues are easy to investigate and troubleshoot.
    Incentivized
    Read full review
    Trend Micro
    • Hybrid deployment, can be on-prem or cloud specific, we are using cloud based
    • Central Control Manager capabilities to have control about what happens in the environment
    • No need to have internal infrastructure to host further than your workstations or terminals
    • No need to have dedicated team for security or endpoint protection
    • Maintenance and updates are available just as released, no need to take actions on that side
    • Great capabilities as a connected threat defense platform
    • Endpoint protection features and quality for SMBs
    • Cloud and collaboration platforms compatible including Office 365, Google Mail and On-Cloud Storage
    Incentivized
    Read full review
    Cons
    Trellix (Musarubra US LLC)
    • Sometimes feels that console running slow.
    • Riskware detection has a lot of false positive.
    • The user interface is not very intuitive.
    Incentivized
    Read full review
    Trend Micro
    • It would be better if there were an unload password for each policy instead of one for the whole organization.
    • We have one app that gets blocked with no log of any reason why, there should be a better way to troubleshoot that other than just closing the AV every time. Allow listing has not worked in this case.
    • When something is blocked it should specify exactly which setting or feature blocked it to make it easier to use the allow list or adjust.
    Incentivized
    Read full review
    Usability
    Trellix (Musarubra US LLC)
    FireEye Email Security is the most effective email security solution for protecting enterprises from APT. It is not complicated to set up and you can ride a wave of continuous security effects for a long time without major changes after the initial setup. It's automated, so users don't have to care too much about it. In addition, it provides detailed analysis data, so you can utilize it for 3rd party solutions if you want.
    Incentivized
    Read full review
    Trend Micro
    Installation and administration tools are fantastic. I found the endpoint policies to be not intuitive and clunky. The endpoint client was difficult to disable when trying to troubleshoot Apple issues and I often had to uninstall and then reinstall which was very time-consuming. Reporting is very useful and I was impressed with the reports I received.
    Incentivized
    Read full review
    Support Rating
    Trellix (Musarubra US LLC)
    The reason that I gave the support a 5 is that I have had both positive and negative experiences. One of the positive experiences was when a senior support engineer spend quite a few hours with me solving an issue that we were having. One of the negative ones was when we were experiencing an issue and one person from support gave one solution, and when the issue reoccurred we were told by another person that what was recommended to us the first time was incorrect. The issue was never fully solved.
    Incentivized
    Read full review
    Trend Micro
    The few times I needed to contact support I was fully satisfied. They worked all the way through the issue, no matter how long it took, and made sure I had a permanent solution. I was pleased with the professionalism, courteousness, and knowledge of the product they were supporting.
    Incentivized
    Read full review
    Alternatives Considered
    Trellix (Musarubra US LLC)
    It was called Barracuda Spam Filter when we evaluated and switched to FireEye ES (called FireEye ETP at the time). At the time we compared them ES was much better at security and also spam filtering. ES has continued to get even better since we first chose them. The user interface, support, sales/engineer provided service, the effectiveness of the product, and continued improvement/development have made them a great choice.
    Incentivized
    Read full review
    Trend Micro
    Avast was clunky, difficult to roll out, missed loads of malware on machines, and required that we purchase a separate license to install AV on our servers. Trend Micro could not have been any different. You just contact their sales department and get a demo, or even ask for a trial of sorts to test policy creations and client installation. You'll be obsessed with the whole process and the admin dashboard you have access to.
    Incentivized
    Read full review
    Return on Investment
    Trellix (Musarubra US LLC)
    • It can reduce the spam, malicious and phishing mails.
    • It has advanced threat intelligence.
    • It gives some false positives as well.
    • It has great decision making intelligence.
    Read full review
    Trend Micro
    • It has stopped several malicious items from getting into our system.
    • It's also saved money over our previous Anti-Virus solution (Kaspersky)
    • Ease of Setup/Use
    Incentivized
    Read full review
    ScreenShots