Trend Micro InterScan Messaging Security vs. Trend Micro Worry-Free Services Suite

Trend Micro InterScan Messaging Security is well suited for bigger companies with huge numbers of incoming and outgoing emails. It is really easy to configure, and once setup, there is not much to be done. So this requires minimal administration efforts. However, as the reporting is weak, if this is essential for a company, then it would be better to look into other alternatives.

Incentivized

With around 80 users and 150 devices (including 6 server instances), this solution served us very well, with instant admin notifications and scheduled overall reports. Detection appears extremely reliable, and the memory and CPU footprint of the service seemed less intrusive than Panda, which we had issues running on Terminal Services instances, as it seems to hog excessive memory allocation. Rollout was smooth and we never had an instance of a corrupt installation.

Incentivized

• Deep Discovery analyzer provides sandboxing and deep threat analyses
• DLP capabilities are also good. It has a number of pre defined DLP templates
• Works very well against targeted attacks
• Lowers impact at the email gateway as it filters away the email in the cloud

Incentivized

• Hybrid deployment, can be on-prem or cloud specific, we are using cloud based
• Central Control Manager capabilities to have control about what happens in the environment
• No need to have internal infrastructure to host further than your workstations or terminals
• No need to have dedicated team for security or endpoint protection
• Maintenance and updates are available just as released, no need to take actions on that side
• Great capabilities as a connected threat defense platform
• Endpoint protection features and quality for SMBs
• Cloud and collaboration platforms compatible including Office 365, Google Mail and On-Cloud Storage

Incentivized

• Higher false positive rate for Spam detection.
• Logging can be difficult to search.

Incentivized

• Price increases regularly.
• When you actually want to uninstall the agent, sometimes it will refuse to do so. Luckily TM has a special uninstall tool if needed.
• Can take awhile to dial in the thresholds against false positives.

Incentivized

Installation and administration tools are fantastic. I found the endpoint policies to be not intuitive and clunky. The endpoint client was difficult to disable when trying to troubleshoot Apple issues and I often had to uninstall and then reinstall which was very time-consuming. Reporting is very useful and I was impressed with the reports I received.

Incentivized

Easy to use, easy to pull data, easy to see what is going on in our specific environment.

Incentivized

The few times I needed to contact support I was fully satisfied. They worked all the way through the issue, no matter how long it took, and made sure I had a permanent solution. I was pleased with the professionalism, courteousness, and knowledge of the product they were supporting.

Incentivized

Trend Micro InterScan Messaging Security is much cheaper than Kasprsky Security for Email Server. Trend Micro InterScan Messaging Security is easier to install and the maintenance effort required is much less than this required by Kasprsky Security for Email Server. However Kasprsky Security for Email Server does have a better GUI and does indeed offer a better protection degree. However, taking into account that both were tested behind a firewall, most of the threats had already been eliminated there...

Incentivized

Avast was clunky, difficult to roll out, missed loads of malware on machines, and required that we purchase a separate license to install AV on our servers. Trend Micro could not have been any different. You just contact their sales department and get a demo, or even ask for a trial of sorts to test policy creations and client installation. You'll be obsessed with the whole process and the admin dashboard you have access to.

Incentivized

• We have been able to see threats more easily now than before and have become more aware towards them
• The IT infra footprint has become more secure and controlled

Incentivized

• It has stopped several malicious items from getting into our system.
• It's also saved money over our previous Anti-Virus solution (Kaspersky)
• Ease of Setup/Use

Incentivized