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TriZetto Core Administration (Facets, QNXT and QicLink) vs. TrueCommerce

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    TriZetto Core Administration (Facets, QNXT and QicLink)

    Score6 out of 10
    N/AThe TriZetto Core Administration platform aims to provide the flexibility, automation and configurability needed to boost payer efficiency and launch new business models. Cognizant’s line of TriZetto Healthcare Products provides enterprise-wide core administration solutions. Editions include Facets®, QNXT™ and QicLink™. These aim to enable organizations to conduct core administrative tasks with the ability to anticipate tomorrow’s healthcare industry with additional functionality and product…N/A

    TrueCommerce

    Score6.2 out of 10
    N/ATruecommerce EDI software is supported by a global commerce network that is used to connect with 160,000+ retailers. Headquartered in Cranberry Township, PA, the TrueCommerce Trading Partner EDI Platform is designed to offer an end-to-end solution for EDI compliance and integration.N/A
    Pricing
    TriZetto Core Administration (Facets, QNXT and QicLink)TrueCommerce
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    TriZetto Core Administration (Facets, QNXT and QicLink)TrueCommerce
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
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    TriZetto Core Administration (Facets, QNXT and QicLink)TrueCommerce
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    User Ratings
    TriZetto Core Administration (Facets, QNXT and QicLink)TrueCommerce
    Likelihood to Recommend
    9.0
    (1 ratings)
    10.0
    (4 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (4 ratings)
    Usability
    -
    (0 ratings)
    9.0
    (2 ratings)
    Support Rating
    -
    (0 ratings)
    10.0
    (2 ratings)
    Implementation Rating
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    TriZetto Core Administration (Facets, QNXT and QicLink)TrueCommerce
    Likelihood to Recommend
    Cognizant
    It's all about the knowledge base and talents of the end user. Trizetto performs well with most users, it performs extremely well in the hands of top talent.
    Incentivized
    Read full review
    TrueCommerce
    If you want to sell online and need a platform, you should select Nexternal. If it is within your budget and you want to have success, Nexternal is the way to go. Since switching to Nexternal from Kreck, our online sales have more than tripled!
    Incentivized
    Read full review
    Pros
    Cognizant
    • Reduced claims errors and quick reprocessing
    • Easily monitor a 6-7 figure AR
    • View productivity across multiple departments
    Incentivized
    Read full review
    TrueCommerce
    • Page layout.
    • Processing purchases.
    • Ease of creation.
    Incentivized
    Read full review
    Cons
    Cognizant
    • Customer service is exceptional, no issues here
    • Web portal is easy to use, again very satisfied
    • I would like to see more opportunites for training videos/ best use training
    Incentivized
    Read full review
    TrueCommerce
    • Nexternal is hosted solution which means much of the source code is protected and inaccessible. For clients looking to fully customize the user experience, there are some limitations, with any hosted solution, that must be considered.
    • Nexternal doesn't have a built in wish list feature. They did partner with a 3rd party vendor, and now offer the base functionality; however, for clients whose needs center on the capabilities of a wish list, this feature must be closely considered.
    • Nexternal's monthly fees are structured in such a way that they scale based on sales. This can be an affordable set up for a majority, but a deterrent for others. That said, the phrase 'you get what you pay for' rings true for ecommerce platforms as well. As I've mentioned perhaps too many times already, the level of reliable support combined with the user-friendly, secure platform are worth it.
    Incentivized
    Read full review
    Likelihood to Renew
    Cognizant
    No answers on this topic
    TrueCommerce
    I no longer work in a company that would utilize it.
    Read full review
    Usability
    Cognizant
    No answers on this topic
    TrueCommerce
    I love the control and attention to detail that this system has. Don't be intimidated by it. Keep playing with it, ask questions, and get to know the program. You will grow to absolutely love and understand it.
    Incentivized
    Read full review
    Support Rating
    Cognizant
    No answers on this topic
    TrueCommerce
    We've worked with ecommerce providers for over 12 years, and we have yet to find another solution that provides the same level of responsiveness and accessibility as Nexternal's account representatives.
    Incentivized
    Read full review
    Implementation Rating
    Cognizant
    No answers on this topic
    TrueCommerce
    I had help from start to finish. Doreen, my rep, was very patient, concise, clear, and she has always had the answers I need. Setting up your store is time consuming at first, but with the support system that Nexternal offers, it is painless.
    Incentivized
    Read full review
    Alternatives Considered
    Cognizant
    There are a number of other offers, but you will find the robust nature of facets and ease of use - an easy decision to make.
    Incentivized
    Read full review
    TrueCommerce
    When we started with Nexternal, there were not as many options as there are today. We felt the platform was one that we could work with and had a great customer support contact that helped us during the creation of our site.
    Incentivized
    Read full review
    Return on Investment
    Cognizant
    • Combined with Clear Healthcare Estimates HCT, we have a collections of patient responsibility that exceed 96%. Industry average is less than 55%.
    • Our ROI increased modestly with this service, although our team performs quite well with previous product
    Incentivized
    Read full review
    TrueCommerce
    • Decreased efficiency in terms of how long it takes to enter order.
    • Very quick with reporting which was great for meetings and customer service calls.
    • Inefficient in terms of shipping abilities.
    Read full review
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