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TrueCommerce vs. Zanda (formerly Power Diary)

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    TrueCommerce

    Score6.2 out of 10
    N/ATruecommerce EDI software is supported by a global commerce network that is used to connect with 160,000+ retailers. Headquartered in Cranberry Township, PA, the TrueCommerce Trading Partner EDI Platform is designed to offer an end-to-end solution for EDI compliance and integration.N/A

    Zanda (formerly Power Diary)

    Score1.1 out of 10
    N/AZanda Health, formerly Power Diary, is cloud-based practice management software for solo practitioners and group practices in mental health, rehabilitation, allied health, and wellness services. It centralizes administrative and clinical workflows for psychologists, counselors, social workers, physical and occupational therapists, speech pathologists, chiropractors, dietitians, massage therapists, and related providers.

    $19

    per month per practitioner

    Pricing
    TrueCommerceZanda (formerly Power Diary)
    Editions & Modules
    No answers on this topic
    Just Me
    $10
    per week
    Light
    $16
    per week
    Medium
    $26
    per week
    Large
    $42
    per week
    Plus
    Scales with calendars needed
    Offerings
    Pricing Offerings
    TrueCommerceZanda (formerly Power Diary)
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
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    TrueCommerceZanda (formerly Power Diary)
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    User Ratings
    TrueCommerceZanda (formerly Power Diary)
    Likelihood to Recommend
    10.0
    (4 ratings)
    1.1
    (3 ratings)
    Likelihood to Renew
    10.0
    (4 ratings)
    -
    (0 ratings)
    Usability
    9.0
    (2 ratings)
    8.0
    (1 ratings)
    Support Rating
    10.0
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    TrueCommerceZanda (formerly Power Diary)
    Likelihood to Recommend
    TrueCommerce
    If you want to sell online and need a platform, you should select Nexternal. If it is within your budget and you want to have success, Nexternal is the way to go. Since switching to Nexternal from Kreck, our online sales have more than tripled!
    Incentivized
    Read full review
    Zanda Health Pty Ltd
    The most important thing is that I feel confident that my client records are kept secure and private, and that Power Diary has strict security and privacy measures in place
    and compliance with relevant legislative and regulatory requirements. Data is
    encrypted, and two factor authentication is required to access the system. I can't think of any scenarios where it would be less appropriate to use.
    Incentivized
    Read full review
    Pros
    TrueCommerce
    • Page layout.
    • Processing purchases.
    • Ease of creation.
    Incentivized
    Read full review
    Zanda Health Pty Ltd
    • Product Functionality
    • Integration with Xero
    Read full review
    Cons
    TrueCommerce
    • Nexternal is hosted solution which means much of the source code is protected and inaccessible. For clients looking to fully customize the user experience, there are some limitations, with any hosted solution, that must be considered.
    • Nexternal doesn't have a built in wish list feature. They did partner with a 3rd party vendor, and now offer the base functionality; however, for clients whose needs center on the capabilities of a wish list, this feature must be closely considered.
    • Nexternal's monthly fees are structured in such a way that they scale based on sales. This can be an affordable set up for a majority, but a deterrent for others. That said, the phrase 'you get what you pay for' rings true for ecommerce platforms as well. As I've mentioned perhaps too many times already, the level of reliable support combined with the user-friendly, secure platform are worth it.
    Incentivized
    Read full review
    Zanda Health Pty Ltd
    • In records and files I want to create folders especially with my NDIS clients
    • My onboarding in the beginning was not the greatest as I got more from YouTube
    • They are my main two
    Incentivized
    Read full review
    Likelihood to Renew
    TrueCommerce
    I no longer work in a company that would utilize it.
    Read full review
    Zanda Health Pty Ltd
    No answers on this topic
    Usability
    TrueCommerce
    I love the control and attention to detail that this system has. Don't be intimidated by it. Keep playing with it, ask questions, and get to know the program. You will grow to absolutely love and understand it.
    Incentivized
    Read full review
    Zanda Health Pty Ltd
    I think Power Diary is relatively intuitive however of late, over development of certain features with insufficient user experience testing, and, in my opinion, no desire to resolve the concerns of customers shows me that Power Diary's business model is not customer centric, but self centric and most businesses with this ethos fail in time.
    Read full review
    Support Rating
    TrueCommerce
    We've worked with ecommerce providers for over 12 years, and we have yet to find another solution that provides the same level of responsiveness and accessibility as Nexternal's account representatives.
    Incentivized
    Read full review
    Zanda Health Pty Ltd
    No answers on this topic
    Implementation Rating
    TrueCommerce
    I had help from start to finish. Doreen, my rep, was very patient, concise, clear, and she has always had the answers I need. Setting up your store is time consuming at first, but with the support system that Nexternal offers, it is painless.
    Incentivized
    Read full review
    Zanda Health Pty Ltd
    No answers on this topic
    Alternatives Considered
    TrueCommerce
    When we started with Nexternal, there were not as many options as there are today. We felt the platform was one that we could work with and had a great customer support contact that helped us during the creation of our site.
    Incentivized
    Read full review
    Zanda Health Pty Ltd
    This is the first time I have used this type of practice management system. I used the Specialist Homelessness Information Platform (SHIP) in my previous role, which made it easier for me to transition to using Power Diary.
    Incentivized
    Read full review
    Return on Investment
    TrueCommerce
    • Decreased efficiency in terms of how long it takes to enter order.
    • Very quick with reporting which was great for meetings and customer service calls.
    • Inefficient in terms of shipping abilities.
    Read full review
    Zanda Health Pty Ltd
    • I am still to work out if my ROI is going to be beneficial
    Incentivized
    Read full review
    ScreenShots

    Zanda (formerly Power Diary) Screenshots

    Screenshot of Zanda appointment scheduling with online booking, automatic reminders, and appointment confirmations. The automatic waitlist matches clients waiting for appointments based on their preferences, prompting you to send an SMS and fill your calendar fast.Screenshot of BizzyAI: Scribe transcribes live sessions and generates clinical notes based on a chosen template.Screenshot of The portal, where clients can view, book, and manage their appointments online.Screenshot of Clinic performance reports that cover everything from appointments to revenue.Screenshot of the dashboard to automate administrative tasks. These automations keep clients engaged and ensure smooth, consistent communication.Screenshot of Zanda's dashboard for client records, including personal and contact information, treatment plans, appointment history, and a complete log of files and messages. Plus, Zanda includes online forms that let clients submit their details straight to the system.