TrustRadius

Trustpilot vs. Widewail - Invite

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Trustpilot
Score 6.7 out of 10
N/A
Trustpilot, headquartered in Copenhagen, offers their customer review platform to help businesses gather more online reviews and merge their online profile with feedback from their top customers and bring customer reviews to other high visibility platforms (e.g. Google).
$259
per month per domain
Widewail - Invite
Score 0.0 out of 10
Small Businesses (1-50 employees)
Invite is Widewail's review generation tool which aims to increase the volume of new Google, Facebook and other customer business reviews. Widewail's review generation, response management, and social media engagement services are designed to work together to deliver a seamless online reputation management strategy. When combined, Widewail's products and services scale reputation management activities to help grow a business.N/A
Pricing
TrustpilotWidewail - Invite
Editions & Modules
Plus
$259
per month per domain
Premium
$629
per month per domain
Advanced
$1,059
per month per domain
Enterprise
Contact for pricing
No answers on this topic
Offerings
Pricing Offerings
TrustpilotWidewail - Invite
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
TrustpilotWidewail - Invite
Considered Both Products
Trustpilot
Brent Burrows II | TrustRadius Reviewer
Brent Burrows II
VP Retail & Sales
Chose Trustpilot
Google Business is free, and you covers the standard features you get from Trustpilot - arguably with more reach. For us, it was a solid backup after having our relationship sullied by our TP account manager.
Melissa Best | TrustRadius Reviewer
Melissa Best
Director of Digital Marketing
Chose Trustpilot
We also evaluated Bazaarvoice when considering adding customer reviews. Completing a tax return takes time and energy from our customers. We did not want them to fill out a lengthy questionnaire-type review. We wanted to make the review process as simple as possible. …
Thomas Pittman | TrustRadius Reviewer
Thomas Pittman
Director of Marketing
Chose Trustpilot
Selected Trustpilot because of superior integration with the website and Google SERPS. Again, my only complaint would be Trustpilot was relatively more expensive than the other technologies.
Widewail - Invite

No answer on this topic

Best Alternatives
TrustpilotWidewail - Invite
Small Businesses
Growave
Growave
Score 9.7 out of 10
Growave
Growave
Score 9.7 out of 10
Medium-sized Companies
PowerReviews
PowerReviews
Score 7.8 out of 10
PowerReviews
PowerReviews
Score 7.8 out of 10
Enterprises
PowerReviews
PowerReviews
Score 7.8 out of 10
PowerReviews
PowerReviews
Score 7.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
TrustpilotWidewail - Invite
Likelihood to Recommend
5.0
(0 ratings)
-
(0 ratings)
Likelihood to Renew
8.0
(0 ratings)
-
(0 ratings)
Usability
8.5
(0 ratings)
-
(0 ratings)
Support Rating
8.7
(0 ratings)
-
(0 ratings)
User Testimonials
TrustpilotWidewail - Invite
Likelihood to Recommend
Increases consumer confidence as they can see the reviews on the product, the service provided, and the overall company review. This then leads to more orders. Helps when there is a new product with no reviews yet, as customers can see that the company has an overall score of 4.6 and are confident in buying
Verified User
Anonymous
Read full review
No answers on this topic
Pros
  • Their website UI allows for fluid visualizations and analysis of the review data.
  • Their website widget integrates well with the website allowing us to display reviews dynamically.
  • They have pretty advanced integrations with Google SERPs where you can actually have your TP review show up instead of your Google review, which can have benefits.
Thomas Pittman | TrustRadius Reviewer
Thomas Pittman
Director of Marketing
Read full review
No answers on this topic
Cons
  • It would be good to have more control over invalid reviews.
  • It would be good if buyers were required to contact the company to express their concerns before doing it on the reviews sites because many times a negative impression is caused by a misunderstanding and other potential buyers are not helped by being exposed to this misinformation.
  • Ideally, the data could be integrated into our website easier.
Verified User
Anonymous
Read full review
No answers on this topic
Likelihood to Renew
It's expensive and customer service is not the best.
Verified User
Anonymous
Read full review
No answers on this topic
Usability
Simple user interface - easy to understand with high level overviews, but also getting into the detail with questions for those who want it. The only issue I have is the connection with LinkedIn - sometimes it fails and makes you re-enter details again which can be a bit frustrating!
Teal Scarfone | TrustRadius Reviewer
Teal Scarfone
Product Owner
Read full review
No answers on this topic
Support Rating
I've rarely had issues and needed support. During the implementation phase we relied on their support heavily and they were very knowledgeable, responsive and helpful. Any questions I've had have been answered promptly by my account manager. They also have a great knowledgebase for self-service support.
Melissa Best | TrustRadius Reviewer
Melissa Best
Director of Digital Marketing
Read full review
No answers on this topic
Alternatives Considered
Google Business is free, and you covers the standard features you get from Trustpilot - arguably with more reach. For us, it was a solid backup after having our relationship sullied by our TP account manager
Brent Burrows II | TrustRadius Reviewer
Brent Burrows II
VP Retail & Sales
Read full review
No answers on this topic
Return on Investment
  • We've seen an increase in CTR and CVR while lowering our CPAs using our reviews in our display and social media ads.
  • Integrating the star rating with our Google Ads was automatic and we saw a lift in CTR when the stars were added.
  • We saw an uptick in traffic in from our Trustpilot review page to our website.
Melissa Best | TrustRadius Reviewer
Melissa Best
Director of Digital Marketing
Read full review
No answers on this topic
ScreenShots

Widewail - Invite Screenshots

Screenshot of Invite is a review generation tool which increases the volume of new Google, Facebook and other customer business reviews.Screenshot of Just a few of Widewail's customer testimonials.