Trustpilot vs. ZonGuru

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Trustpilot
Score 7.4 out of 10
N/A
Trustpilot, headquartered in Copenhagen, offers their customer review platform to help businesses gather more online reviews and merge their online profile with feedback from their top customers and bring customer reviews to other high visibility platforms (e.g. Google).
$259
per month per domain
ZonGuru
Score 0.0 out of 10
N/A
ZonGuru offers a suite of Amazon Seller tools, helping users find products to sell with a variety of research tools and product listing optimization tools. It includes Niche Finder to generate product ideas, Sales Spy to track the activity of rival products on Amazon, the Love-Hate product strength analysis tool, an IP monitor, keyword tracker, product review watching, and also customer engagement tools.
$49
per month
Pricing
TrustpilotZonGuru
Editions & Modules
Plus
$259
per month per domain
Premium
$629
per month per domain
Advanced
$1,059
per month per domain
Enterprise
Contact for pricing
Researcher
$49
per month
Seller
$79
per month
Offerings
Pricing Offerings
TrustpilotZonGuru
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
TrustpilotZonGuru
Best Alternatives
TrustpilotZonGuru
Small Businesses
Growave
Growave
Score 9.7 out of 10
Webgility
Webgility
Score 9.6 out of 10
Medium-sized Companies
PowerReviews
PowerReviews
Score 7.8 out of 10
Looker
Looker
Score 8.3 out of 10
Enterprises
PowerReviews
PowerReviews
Score 7.8 out of 10
Looker
Looker
Score 8.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
TrustpilotZonGuru
Likelihood to Recommend
9.0
(7 ratings)
-
(0 ratings)
Likelihood to Renew
8.0
(1 ratings)
-
(0 ratings)
Usability
10.0
(1 ratings)
-
(0 ratings)
Support Rating
8.7
(4 ratings)
-
(0 ratings)
User Testimonials
TrustpilotZonGuru
Likelihood to Recommend
Trustpilot
Increases consumer confidence as they can see the reviews on the product, the service provided, and the overall company review. This then leads to more orders. Helps when there is a new product with no reviews yet, as customers can see that the company has an overall score of 4.6 and are confident in buying
Read full review
ZonGuru
No answers on this topic
Pros
Trustpilot
  • Completing the review for the customer is a simple process which enables us to receive more feedback.
  • The Trustpilot account management team is a true partner working with each department to help with adoption across the company.
  • The Trustpilot development team is a trusted partner with our own internal development team, assisting them with implementation as well as integration with their API.
Read full review
ZonGuru
No answers on this topic
Cons
Trustpilot
  • Removing inaccurate/faulty reviews. It's hard to talk to people about removing some inaccurate reviews.
  • Product reviews should be visible on search engines too.
  • Review requests email templates are not the best.
Read full review
ZonGuru
No answers on this topic
Likelihood to Renew
Trustpilot
It's expensive and customer service is not the best.
Read full review
ZonGuru
No answers on this topic
Usability
Trustpilot
Simple user interface - easy to understand with high level overviews, but also getting into the detail with questions for those who want it. The only issue I have is the connection with LinkedIn - sometimes it fails and makes you re-enter details again which can be a bit frustrating!
Read full review
ZonGuru
No answers on this topic
Support Rating
Trustpilot
I've rarely had issues and needed support. During the implementation phase we relied on their support heavily and they were very knowledgeable, responsive and helpful. Any questions I've had have been answered promptly by my account manager. They also have a great knowledgebase for self-service support.
Read full review
ZonGuru
No answers on this topic
Alternatives Considered
Trustpilot
Selected Trustpilot because of superior integration with the website and Google SERPS. Again, my only complaint would be Trustpilot was relatively more expensive than the other technologies.
Read full review
ZonGuru
No answers on this topic
Return on Investment
Trustpilot
  • Ability to find the right tech - have been able to “keep a finger on the pulse” with what’s trending vs. what’s helpful
Read full review
ZonGuru
No answers on this topic
ScreenShots