Twilio vs. XCALLY
Twilio vs. XCALLY
Product | Rating | Most Used By | Product Summary | Starting Price |
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Twilio | N/A | Twilio offers a CPaaS and CCaaS solution, with the combination of its programmable Voice, Video, and Messaging APIs, as well as the Twilio Flex cloud contact center. Additional capabilities include Twilio's Elastic SIP Trunking, as well as API for WhatsApp. | $0 per min per participant | |
XCALLY | N/A | Users can engage customers with the XCALLY MOTION technology integrated with Asterisk™. With it, agents and supervisors can manage and monitor Voice (inbound & manual or automatic outbound) Video Web Chat E-Mail SMS Fax Social media and custom channels using a single platform. XCALLY Motion also provides integrations with third party software applications available on the market, including CRM, Bots or Ticketing… | N/A |
Twilio | XCALLY | |||||||||||||||
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | Optional | Optional | ||||||||||||||
Additional Details | 1. Pay-as-you-go pricing: Simple usage-based pricing means you don’t get locked into big contracts. 2. Volume discounts: Discounts trigger as your usage grows, so you always get a fair price. 3. Start building today with free trial credit and full API access. | — | ||||||||||||||
More Pricing Information |
Twilio | XCALLY | |
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Top Pros | No answers on this topic | |
Top Cons |
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Twilio | XCALLY | |
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Small Businesses | Simplify360 Score 7.8 out of 10 | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Conversica Score 9.5 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Twilio | XCALLY | |
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Likelihood to Recommend | 6.6 (70 ratings) | - (0 ratings) |
Likelihood to Renew | 8.1 (5 ratings) | - (0 ratings) |
Usability | 9.5 (10 ratings) | - (0 ratings) |
Performance | 7.0 (15 ratings) | - (0 ratings) |
Support Rating | 5.7 (16 ratings) | - (0 ratings) |
Implementation Rating | 9.5 (2 ratings) | - (0 ratings) |
Contract Terms and Pricing Model | 10.0 (1 ratings) | - (0 ratings) |
Professional Services | 10.0 (1 ratings) | - (0 ratings) |
Twilio | XCALLY | |
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Likelihood to Recommend | Twilio | Xenialab s.r.l. No answers on this topic |
Pros | Twilio | Xenialab s.r.l. No answers on this topic |
Cons | Twilio | Xenialab s.r.l. No answers on this topic |
Likelihood to Renew | Twilio | Xenialab s.r.l. No answers on this topic |
Usability | Twilio | Xenialab s.r.l. No answers on this topic |
Performance | Twilio | Xenialab s.r.l. No answers on this topic |
Support Rating | Twilio | Xenialab s.r.l. No answers on this topic |
Implementation Rating | Twilio | Xenialab s.r.l. No answers on this topic |
Alternatives Considered | Twilio | Xenialab s.r.l. No answers on this topic |
Contract Terms and Pricing Model | Twilio | Xenialab s.r.l. No answers on this topic |
Return on Investment | Twilio | Xenialab s.r.l. No answers on this topic |
ScreenShots | Twilio Screenshots | XCALLY Screenshots |