Twizo vs. Webroot Antivirus + Internet Security Complete (SecureAnywhere)

Twizo is a messaging portal that helps us boost productivity and increase collaboration between work teams. It's a simple solution that allows us to reach customers anywhere using multiple communication options, and the campaign reporting and monitoring function help us obtain better results and make better decisions for the special operation of the company.

Incentivized

Webroot can be great if you have many employees using computers. Sensitive business information can be accessed by malicious threats online if your employees are not trained to avoid these problems. In this case, I think it's important to have software to protect you. If working with a smaller team (and not doing any sort of video production or other intensive software/applications) I can't see a need for anything like Webroot. Learning how to use the internet safely and protecting your file storage are things to be done on the cheap and with smarts.

Incentivized

• Twizo is an online communication tool that allows us to target users with greater precision using multiple options such as SMS, surveys, and data insights through a simplified mechanism with user management and automatic notifications. It is a simple platform that allows us to connect with people around the world.
• We use Twizo to communicate with clients in a safe and effective way, thus increasing productivity, reducing costs, and collaborating intelligently. It is an online solution that through SMS allows us to carry out campaigns and reach our clients anywhere.

Incentivized

• Webroot provides a very easy to use web interface with GSM. From a single dashboard we can control all of our endpoints that are currently using Webroot services. This is extremely helpful for central management for my engineers.
• Webroot's new (2.0) plugin for Automate (formerly LabTech) provides us with integration into our RMM platform that allows for a large majority of the daily operational tasks to be completed without ever having to move to a different application and/or the web dashboard. The integration is key for engineers to make changes on the fly and quickly. They have done a good job with the 2.0 plugin after coming from the 1st iteration.
• Webroot interface on the machines is a simple and easy UI to follow and understand. Seeing what the product is doing and how it is configured is very straightforward and doesn't require much hunting with the local interface on machines.

Incentivized

• Twizo is an online solution that provides flexible resources and features to communicate with the world from a visually pleasing interface and a simple platform that is easy to configure. It is a solution that facilitates the way in which we connect with the interests of our clients, addressing them with greater precision. It is a complete tool that is directed in the right direction, its characteristics are adjusted to our needs, and it is the main reason for use to highlight its fabulous features.

Incentivized

• It would be nice if there was a notification when Webroot blocked something. Power users may need to legitimately edit things like their hosts file, but they dont know Webroot is preventing them from doing so. They could easily temporarily disable it to do what they need to do if they were aware. Same thing goes for files that get quarantined without notice, it leaves the user wondering why their legitimate file keeps disappearing.
• While the web based console is nice and easy to use, it could use a little better reporting.
• If an administrator disabled a feature (like the firewall, for example) then the Webroot GUI should not alert the end user about whenever they open it. The software should be aware it is being administratively controlled.

Incentivized

It's easy to renew with Webroot, their support is very attentive and highly available. However if you do choose to change products, they even provide means of removing the software from your endpoints via the admin portal which is very convenient.

Incentivized

We have not had to use Webroot support much over the years. The one or two times we did we were referred to online documentation and in a somewhat condescending manner in one case and in another case, the support person did not demonstrate much knowledge of their product and referred us to the user community for support.

Incentivized

Twizo offers the best telecommunications experience ever seen through a simple and secure platform with pleasant colors and ease of configuration, it is a platform that has been of great help to keep us active in line with our campaigns, increasing sales and productivity. It is an easy-to-use tool that does not require heavy downloads or complexity and works to the fullest.

Incentivized

As previously mentioned, Webroot is struggling to compete. Specifically, it is struggling to show value when similar products are catching more and offer more complete packages for remediation as well. We have discontinued the use of Webroot in favor of offering more advanced protection tools by default to our contracted clients.

Incentivized

Ease of implementation across various devices is easy and efficient regardless of scale. Whether it is 5 devices or 500 the product continually proves its the best in its class.

Incentivized

• We have obtained great results in our organization with Twizo, it is a communications panel that shows no barriers, thus facilitating the approach to our clients, increasing productivity and efficiency in decision-making, as well as balancing work.

Incentivized

• It has had a mostly positive impact as we have not had any breaches.
• The only negative impact has been when Webroot Antivirus + Internet Security Complete (SecureAnywhere) changed something on their end that caused one of our business applications to not be usable by end-users. That cost our business a fair amount as it took 4 days before it could be used again.

Incentivized