UserBob vs. UserReplay

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
UserBob
Score 6.5 out of 10
N/A
UserBob provides remote user testing. The vendor recruits users to try out an organization's website and records the tester's screen and feedback. Organizations can provide instructions on what will be tested and can also select the demographic groups from which the users will be chosen.N/A
UserReplay
Score 8.0 out of 10
Enterprise companies (1,001+ employees)
UserReplay, from UK-headquartered software company User Replay with offices in France and the US, offers a customer experience management tool dedicated to usability testing of websites, web forms, and web applications.N/A
Pricing
UserBobUserReplay
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
UserBobUserReplay
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeOptional
Additional DetailsPricing is $1 per requested user testing minutes.
More Pricing Information
Community Pulse
UserBobUserReplay
Top Pros
Top Cons

No answers on this topic

Best Alternatives
UserBobUserReplay
Small Businesses
Smartlook
Smartlook
Score 8.3 out of 10
Smartlook
Smartlook
Score 8.3 out of 10
Medium-sized Companies
Optimizely Web Experimentation
Optimizely Web Experimentation
Score 8.7 out of 10
Siteimprove
Siteimprove
Score 8.9 out of 10
Enterprises
Optimizely Web Experimentation
Optimizely Web Experimentation
Score 8.7 out of 10
Contentsquare
Contentsquare
Score 8.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
UserBobUserReplay
Likelihood to Recommend
6.5
(4 ratings)
9.0
(1 ratings)
User Testimonials
UserBobUserReplay
Likelihood to Recommend
UserBob
some specific scenarios where UserBob may be suitable is for testing delivery apps, short trip apps like uber, clothing sales apps, and banking service apps where it is less suitable is for service apps or sites legal, medical, consulting, insurance sales, sale of products for vehicles, sale of houses, sale of construction materials.
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UserReplay
Great for online businesses who are well established and want to refine their UX/site performance.
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Pros
UserBob
  • Cheap, but high quality user testing.
  • Bare bones - just the basics of what you need. It lets you customize questions, customize audiences, and then see results!
  • Fast.
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UserReplay
  • Identifying an issue and quickly understanding what the financial impact is
  • Seeing how users use and interact with your site, by device
  • Reporting on custom events
  • Quickly finding a session and replaying it, to watch it back.
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Cons
UserBob
  • Haven't had any issues with UserBob.
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UserReplay
  • Having confidence in the reports/numbers it pulls
  • No function to email out weekly/monthly reports.
  • Insights are sometimes difficult to extract
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Alternatives Considered
UserBob
UserTesting allows for better user segmentation that's not just based on the honor system of the user but UserBob is cheaper and it's quicker to get data back so it makes collecting data easy and fast so you can move quicker and experiment more. UserBob is great for a first audience or a general audience.
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UserReplay
Very well, a similar but different system
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Return on Investment
UserBob
  • increase in electronic branch users
  • Increased use of platforms by providers
  • more credit card sales
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UserReplay
  • Confirmed our low basket abandonment
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ScreenShots

UserBob Screenshots

Screenshot of Home screen

UserReplay Screenshots

Screenshot of The real-time dashboard provides a single view where you can get instant visibility of alarming trends. In addition, UserReplay will send you email alerts when KPIs fall outside of their normal range.Screenshot of When conversion issues are discovered, the next question will be “what is the impact of this issue on our business?” UserReplay’s unique monetization analysis provides immediate insight into the real financial impact of issues and allows easy prioritization of resolutions.