Veeva CRM vs. Veeva Vault PromoMats

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Veeva CRM
Score 7.6 out of 10
N/A
Veeva CRM is an enterprise customer relationship management application for pharmaceutical, biotech, consumer health, and animal health companies. CRM supports field sales and medical teams, including primary care, specialty care, key accounts, retail sales, and medical science liaisons.N/A
Veeva Vault PromoMats
Score 7.8 out of 10
N/A
Veeva Vault PromoMats streamlines the creation, review, and distribution of compliant content at scale. PromoMats is a regulated content management application that supports the full lifecycle of promotional content. It enables content creation, review and approval, digital asset management (DAM), claims management, and modular content. PromoMats includes Brand Portal, a central repository that makes content accessible for internal users while enhancing content reuse. PromoMats generates eCTD…N/A
Pricing
Veeva CRMVeeva Vault PromoMats
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Veeva CRMVeeva Vault PromoMats
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Features
Veeva CRMVeeva Vault PromoMats
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Veeva CRM
9.1
4 Ratings
17% above category average
Veeva Vault PromoMats
-
Ratings
Customer data management / contact management10.04 Ratings00 Ratings
Workflow management9.04 Ratings00 Ratings
Territory management7.04 Ratings00 Ratings
Opportunity management8.03 Ratings00 Ratings
Integration with email client (e.g., Outlook or Gmail)10.03 Ratings00 Ratings
Contract management10.03 Ratings00 Ratings
Quote & order management9.03 Ratings00 Ratings
Interaction tracking10.04 Ratings00 Ratings
Channel / partner relationship management9.03 Ratings00 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Veeva CRM
9.3
3 Ratings
21% above category average
Veeva Vault PromoMats
-
Ratings
Case management10.03 Ratings00 Ratings
Call center management8.01 Ratings00 Ratings
Help desk management10.02 Ratings00 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Veeva CRM
8.5
3 Ratings
12% above category average
Veeva Vault PromoMats
-
Ratings
Lead management9.03 Ratings00 Ratings
Email marketing8.03 Ratings00 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Veeva CRM
9.7
3 Ratings
24% above category average
Veeva Vault PromoMats
-
Ratings
Task management10.03 Ratings00 Ratings
Billing and invoicing management10.03 Ratings00 Ratings
Reporting9.03 Ratings00 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Veeva CRM
8.7
4 Ratings
13% above category average
Veeva Vault PromoMats
-
Ratings
Forecasting8.03 Ratings00 Ratings
Pipeline visualization9.03 Ratings00 Ratings
Customizable reports9.04 Ratings00 Ratings
Customization
Comparison of Customization features of Product A and Product B
Veeva CRM
8.8
4 Ratings
15% above category average
Veeva Vault PromoMats
-
Ratings
Custom fields8.04 Ratings00 Ratings
Custom objects7.04 Ratings00 Ratings
Scripting environment10.03 Ratings00 Ratings
API for custom integration10.04 Ratings00 Ratings
Security
Comparison of Security features of Product A and Product B
Veeva CRM
9.5
4 Ratings
13% above category average
Veeva Vault PromoMats
-
Ratings
Single sign-on capability9.04 Ratings00 Ratings
Role-based user permissions10.04 Ratings00 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Veeva CRM
8.5
1 Ratings
15% above category average
Veeva Vault PromoMats
-
Ratings
Social data8.01 Ratings00 Ratings
Social engagement9.01 Ratings00 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Veeva CRM
9.0
2 Ratings
23% above category average
Veeva Vault PromoMats
-
Ratings
Marketing automation9.02 Ratings00 Ratings
Compensation management9.01 Ratings00 Ratings
Platform
Comparison of Platform features of Product A and Product B
Veeva CRM
10.0
4 Ratings
29% above category average
Veeva Vault PromoMats
-
Ratings
Mobile access10.04 Ratings00 Ratings
Enterprise Content Management
Comparison of Enterprise Content Management features of Product A and Product B
Veeva CRM
-
Ratings
Veeva Vault PromoMats
8.3
4 Ratings
1% above category average
Content capture & imaging00 Ratings9.04 Ratings
File sync, storage & archiving00 Ratings10.04 Ratings
Document management00 Ratings10.04 Ratings
Records management00 Ratings9.94 Ratings
Content search & retrieval00 Ratings9.94 Ratings
Enterprise content collaboration00 Ratings9.93 Ratings
Content publishing & creation00 Ratings6.82 Ratings
Security, risk management & information governance00 Ratings10.03 Ratings
Automated workflows00 Ratings4.22 Ratings
Mobile support00 Ratings5.01 Ratings
Integration00 Ratings6.82 Ratings
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User Ratings
Veeva CRMVeeva Vault PromoMats
Likelihood to Recommend
9.0
(4 ratings)
10.0
(4 ratings)
User Testimonials
Veeva CRMVeeva Vault PromoMats
Likelihood to Recommend
Veeva Systems
Good for larger teams with a lot of activities and therefore a good justification for the investment. Great for 'as above' + the companies looking to integrate Veeva CRM with other Veeva offerings, such as Align, Inslight, Zinc/PromoMats etc. Not so great for smaller organisations or those with more slightly more restricting budgets.
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Veeva Systems
It's great for keeping us organized and on track with our projects.
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Pros
Veeva Systems
  • Commercial Cloud
  • Sunrise UI
  • Multi device support from browser, iOS devices
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Veeva Systems
  • Document management
  • Multi-agency notifications
  • Approvals for appropriate teams
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Cons
Veeva Systems
  • There is no offline version of the app so it is hard for field staffs to access where internet connectivity is not strong
  • Can be expensive specially for a smaller company as it is based on SAAS platform
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Veeva Systems
  • Ability to edit documents in Veeva
  • More mobile friendly
  • Perhaps an email approval ability
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Alternatives Considered
Veeva Systems
Better for field based medical personnel when recording Medical calls.
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Veeva Systems
Haven't tried any other products.
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Return on Investment
Veeva Systems
  • Oftentimes it is the field sales force that heavily influence the choice of the CRM solution. It appears that many of our field sales force prefer Veeva. Happy reps = more actively used CRM = clearer understanding of the reps' activities.
  • Veeva offer 2 implementation versions - out of the box implementation (around 6-8 weeks to install) and 'all singing, all dancing' implementation (based on the length of your specific string). You can pick one and therefore influence your ROI accordingly.
  • Again, as Veeva CRM is pretty much a de facto CRM solution, this is good for scalability if/when rolling it out across multiple regions/branches
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Veeva Systems
  • It has made our projects move smoother and quicker through the system so our time is more optimized.
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