Velmie vs. Xoom, a PayPal Service (personal use only)

We began using Velmie in 2016, and have had a good experience with them. They are technically competent, and have done consistent work. As mentioned earlier, communication has become more difficult as of late. That said, our relationship continues, and as the review reflects, we are generally satisfied

Xoom is best suited to send and receive money between two people who live in different countries, not only that we can also send money to our friends, colleagues, family members directly in their bank accounts. They have a great currency exchange functionality that directly converts our received money into our local currency, and deposits it into our bank account within a few minutes. The only drawback is that not many people know about it, it needs good marketing so that more people can use this service, and from my experience, I can say it is very secure and a good competitor of Payoneer.

Incentivized

• They have experience with social media APIs
• Initially, they were responsive
• The system did function, reasonably well for the initial few years.

• Very fast transfer and very secure as being of PayPal.
• Receiver don't need to download the app or use Xoom.
• It supports bank and debit card to transfer funds and same with the receiver.

Incentivized

• As they've grown, a little more complicated to communicate.

• Some destinations take longer to get delivered to.
• Higher amounts of money are harder to transfer.
• High fees when trying to add funds to new card.

Incentivized

I don't see any other service that is so versatile and which offers such a breadth of services.

Incentivized

It's one of the most easy to use and intuitive platforms. The app is very powerful as well.

Incentivized

The support team is excellent. They help with any queries.

Incentivized

The implementation was largely successful. Since this was a large shift from normal practices, we faced a few teething problems, but largely I'd say it went well.

Incentivized

At the time we selected them as a vendor, we believed they were our best solution. They continue to support and maintain the system

We agreed to select Xoom as the main payment method since it had more flexible options. It gives the user a full guarantee of transacting safely and when there is a conflict the customer support team acts quickly. The charges for sending and receiving money are relatively low as compared to other platforms. The mobile application has biometric login features making it difficult for unauthorized users to access confidential information.

Incentivized

• Initially they helped us support our users.
• When we have hit bumps, we have been able to work through them, an important quality.

• We have had an uptick in payment processing times.
• We receive payments from customers on time with no lag between invoice and payment dates.
• Overall Xoom has literally added to our bottom line by allowing more than a physical check payment option.

Incentivized