TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    VirtaMove

    Score10 out of 10
    N/AVirtaMove (formerly AppZero), offers the eponymous VirtaMove Migration Intelligence Suite allowing the user to move legacy apps to modern, secure servers.N/A

    xMatters

    Score10 out of 10
    N/AxMatters is an IT alert management solution for enterprises. It is cloud-based incident management software that enables business processes or applications to trigger two-way communications (text, voice, email, SMS, etc.) during time-sensitive events.

    $9

    per month

    Pricing
    VirtaMovexMatters
    Editions & Modules
    No answers on this topic
    Starter
    $9
    per user/per month
    Base
    $39
    per user/per month
    Free
    Free
    Advanced
    Contact for quote
    Offerings
    Pricing Offerings
    VirtaMovexMatters
    Free Trial
    NoNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    VirtaMovexMatters
    Considered Both Products
    VirtaMove (formerly AppZero)
    No answer on this topic
    Everbridge
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    86%
    Would buy again
    6 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    7 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    7 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    7 Answers
    User Ratings
    VirtaMovexMatters
    Likelihood to Recommend
    8.0
    (1 ratings)
    10.0
    (9 ratings)
    Usability
    -
    (0 ratings)
    10.0
    (2 ratings)
    Support Rating
    -
    (0 ratings)
    9.9
    (5 ratings)
    User Testimonials
    VirtaMovexMatters
    Likelihood to Recommend
    VirtaMove (formerly AppZero)
    Best suited for applications where installing from scratch is not an option or a very difficult one. Migrating applications that you are familiar with, you have support for or have done in the past, via AppZero, in my experience, may become more time/resource consuming. In my environment it makes little sense for example to migrate an Office Suite via AppZero. Good at collapsing tiers (e.g. old application whose demand has waned and it no longer needs to serve large number of users). The score is awarded is a bit misleading, AppZero is invaluable when you have no other choice but for mainstream applications its value drops.
    Incentivized
    Read full review
    Everbridge
    We use xMatters for our alerting on critical matters. ServiceNow is our incident management system and it ties into xMatters. When a critical alert is generated it will notify the appropriate party. I'm trying to see if two other departments can use it. We are looking for a refrigeration system and for weather alerts when bad storms are coming
    Incentivized
    Read full review
    Pros
    VirtaMove (formerly AppZero)
    • When documentation regarding the implementation of an application is missing (e.g. old versions and support is prohibitive to obtain, or in case of homegrown applications) it becomes the tool available to perform the migration.
    • There is always a back-out option, and different approaches/attempts can be made.
    • Will provide you insight on what otherwise would be a "blackbox" application.
    • Allows you to consolidated multi-tiered applications into fewer/single tiers.
    Incentivized
    Read full review
    Everbridge
    • Close to real-time alert notifications over preferable options, like phone call, text, email, or app notification.
    • Automated incident communication about critical system outages based on alerts received in the system.
    • Automated on-call roster and notification deliveries to SME.
    Incentivized
    Read full review
    Cons
    VirtaMove (formerly AppZero)
    • I'd like to see a more streamlined migration of applications relying on SQL.
    • I'd like to see better documentation, or perhaps labs/examples available.
    Incentivized
    Read full review
    Everbridge
    • granular notification settings
    • Allowing users to create custom integration templates would provide more flexibility and control over how xMatters integrates with their systems
    • Additional built-in integrations with other applications would be an area of improvement.
    Read full review
    Usability
    VirtaMove (formerly AppZero)
    No answers on this topic
    Everbridge
    xMatters has a pretty good UI. However, its versatility does get in the way a little as the number of options can be overwhelming, and it sometimes takes a while to find the place you want, or get the result you want. I don't have any suggestions on how to fix this, it's just a side effect of the complexity that xMatters offers.
    Incentivized
    Read full review
    Support Rating
    VirtaMove (formerly AppZero)
    No answers on this topic
    Everbridge
    Working with xMatters support has been fantastic! Our support rep is very friendly, helpful, and knowledgeable. We get quick response times when asking questions, and when we have more complex problems, it's easy to schedule a call and spend some time working through our issues together. Every time we've had a problem we've been able to get the info we need and get a resolution easily.
    Incentivized
    Read full review
    Alternatives Considered
    VirtaMove (formerly AppZero)
    I have not use any other application for this purpose. I've selected AppZero based on peer recommendation and found it to fulfill the functionality I was looking for.
    Incentivized
    Read full review
    Everbridge
    xMatters is a market leader among many new burgeoning products in the stakeholder notification space. They are historically one of two original enterprise products in this space. Great client base of large companies and good reputation. xMatters offers flexible licensing models, depending on functional needs. It's easy to learn and use but slightly more difficult to administer.
    Incentivized
    Read full review
    Return on Investment
    VirtaMove (formerly AppZero)
    • It has certainly proved to be a worthwhile investment. There were cases where to migrate an application several versions behind with lapsed support would've been a many zeroes expense. Done via AppZero, it was a LOT cheaper.
    Incentivized
    Read full review
    Everbridge
    • Quicker response times for on-call personnel.
    • Managers are able to pull reports faster for any incidents escalated to their team.
    • When needing to contact another on-call associate from another team, xMatters provides conference bridge lines. You don't have to set up meetings through Outlook or Skype.
    Incentivized
    Read full review
    ScreenShots