WatchGuard Network Security vs. WatchGuard XTM - Discontinued Product

One scenario where WatchGuard Network Security is well-suited for a task is when a site needs to be whitelisted. For example, if a site is whitelisted and hosted in a country blocked by geolocation, we can bypass the block and route traffic to the site. This is particularly helpful with CDN's.

Incentivized

WatchGuard XTM comes in different models, so you can choose the model best suited for your company size. I think it works well in small as well as very large networks. I have not used this feature, but you can create a "FireCluster" to connect member devices of the same model if you need to put multiple WatchGuard XTMs in your environment. Coming from command line, it took a little adjusting to learn which screen to use to set up the different rules. Once you understand how to set up policies, it is simple to create more. New firewall administrators would appreciate the ease of creating policies, and expert administrators should find everything they need plus extra features.

Incentivized

• Incoming Torrent attempts were blocked, but outgoing (by a user) were permitted. Similarly, other direct attempts were summarily blocked.
• provides full administrative support for analysis of usage and scope.
• strong Wi-Fi support and security - area wi-fi maps
• They think of all the things secure and I don't have to worry about it.
• I have not identified anything else that needs improvement - I am well satisfied.

Incentivized

• Proxy filter.
• Link redundancy.
• Security.

• Better integration with VoIP services, such as templates for policies handling traffic for Bria or Asterisk endponts and servers.
• Get webblocker to work without breaking secure websites.
• Lower cost on endpoint agents for antivirus and include application control and webblocker with the agents.
• Make the cost per endpoint with TDR and Netowrk access control lower than the cost of Antivirus licensing that is not integrated.
• Make it easier to set up network access control and VLAN assignment by device, perhaps with templates.
• Get webblocker and application control working with QUIC.

Incentivized

• Support can be hard to work with. While they are typically knowledgeable, there can be a language barrier. Also, most troubleshooting seems intrusive which is a problem in a production environment.
• The throughput of the cheaper models leaves something to be desired.
• Have had some issues running VOIP behind these, but have not been able to narrow down the issues to the phone provider or WatchGuard yet.

Incentivized

We have been renewing and purchasing new equipment for the last 20 years. This is because the equipment is easy to use and manage and also quite affordable. Compared to other products, Watchguard just works and has not had the issues with device security seen in other products. They have been a reliable partner.

Incentivized

Although it might take some time to figure out, we have been able to use WatchGuard's online reference library and tech support to create/implement/modify all of our filtering rules and exceptions needed. There really has not been a shortcoming other than perhaps a learning curve.

Incentivized

Availability has always been a strong point of this product, it is rare that watchguard does not have a solution for customers' network monitoring needs.

Incentivized

The performance of WatchGuard Network Security is very good, in the years that we have used the solution we have only had a single error and Watchguard itself was able to solve it. Furthermore, when purchasing any product, the partner always evaluates the capacity of the solution to recommend the most appropriate product for our needs.

Incentivized

We have only had to contact them once during the initial set up to help bring the internet back on line. After that for the most part our systems have been automated, and could easily be checked form their online FAQ and Knowledge base that they provide. Everything else is easily handled from their browser based interface

Incentivized

We participate to a in person training and the three days of learning was really useful and complete to gain skill to solve the major part of the problem we encounter during our life. And more the in person training give us the opportunity to create a network with other WatchGuard partner.

Incentivized

Online training is good for learning how to use the product. It does not teach security strategy because that is not its intent.

Incentivized

I had my key information for setting up the firewall, and they assisted me in finding the settings and appropriate places to enter data. They also helped troubleshoot when I didn't understand some of their feature concepts, and we got it running.

Incentivized

I was not involved with the decision making for WatchGuard versus another product. However, I know WatchGuard is significantly less expensive than other brands. My overall preference would be Ubiquiti due to their continuous improvement of the product with tons of great features. I know WatchGuard is making great advances, but the progress seems slower in comparison.

Incentivized

Again, WatchGuard is priced much lower than other vendors in its space. It may not have some of the bigger features such as Layer 7 awareness. It's more simple to manage and provides IT staff the time to work on other tasks versus time spent to create complex rule sets.

Incentivized

This product is very scalable since previously everything related to Watchguard was on premises but that has now changed with the inclusion of watchguard cloud. Now the product has evolved to have full control of firewalls at the cloud level.

Incentivized

• WatchGuard provides the features we need at a great price point.
• Good technical support saves time by preventing unnecessary time taken up managing the product and resolving issues.
• The appliance helps us meet minimum cybersecurity requirements for doing business with our clients.

Incentivized

• Easy to set up and connect firewalls
• Easy to set up branch tunnels
• Less time spent training