WatchGuard Network Security vs. ZeroFOX

Generally speaking, our customers have standard requirements and the WatchGuard Network Security Firebox is there to ensure they stay protected. We've never had a successful breach on a customer's on-premise setup with a WatchGuard Network Security Firebox installed. 3rd parties (like CCTV, Printers, Login Systems, etc.) do not know which port their devices work over, so we have to identify that with them and there are often delays when this occurs.

Incentivized

ZeroFOX is well suited for companies who want to track and takedown accounts that are impersonating them but isn’t so great for personal use - it’s built well for medium large companies who have a large workload.

Incentivized

• Incoming Torrent attempts were blocked, but outgoing (by a user) were permitted. Similarly, other direct attempts were summarily blocked.
• provides full administrative support for analysis of usage and scope.
• strong Wi-Fi support and security - area wi-fi maps
• They think of all the things secure and I don't have to worry about it.
• I have not identified anything else that needs improvement - I am well satisfied.

Incentivized

• Great overall picture of all accounts that aren’t protected by our company.
• UI is very easy to use and quick clicks let you navigate to where to need to be efficiently.
• Very fast customer service - we have a company partner that responds quickly and to the point.

Incentivized

• Bridging ports, after the firewall is setup, isn't as easy as it could be.
• Cloud integration for management requires recreating the entire device. It should just convert the current config.
• Adding a Proxy policy should be on a different page from the other policy creation page.

Incentivized

• Would like to see email integration within the system if possible.
• Would be great to have language options within the system for quick translations.

Incentivized

I'm giving this note to WatchGuard Network Security due to its ease of daily support (after acquiring necessary knowledge in the solution), which allows agility in configuration changes, its integration of several reliable security features (such as SSL VPN, VPN Virtual Interfaces between companies, and others) and functional and stability in operation, with no downtime in the equipment due to problems or malfunctions

Incentivized

Although it might take some time to figure out, we have been able to use WatchGuard's online reference library and tech support to create/implement/modify all of our filtering rules and exceptions needed. There really has not been a shortcoming other than perhaps a learning curve.

Incentivized

Applications errors should always be expected in any kind of technology. What matters most is the way you find to resolve it.

Incentivized

WatchGuard works seemlessly and so in the background you don't realize it's there until you need it!

Incentivized

We have only had to contact them once during the initial set up to help bring the internet back on line. After that for the most part our systems have been automated, and could easily be checked form their online FAQ and Knowledge base that they provide. Everything else is easily handled from their browser based interface

Incentivized

We participate to a in person training and the three days of learning was really useful and complete to gain skill to solve the major part of the problem we encounter during our life. And more the in person training give us the opportunity to create a network with other WatchGuard partner.

Incentivized

Online training is good for learning how to use the product. It does not teach security strategy because that is not its intent.

Incentivized

I had my key information for setting up the firewall, and they assisted me in finding the settings and appropriate places to enter data. They also helped troubleshoot when I didn't understand some of their feature concepts, and we got it running.

Incentivized

At 3 of my locations I use both a Sonic Wall and a watch guard. In my experience, the sonic wall has a much better interface. I feel it was much easier for someone that has never accessed a fire wall to be able to make changes and learn very quickly. I feel the Watchguard has better built in applications and the VPN was easier to use and access.

Incentivized

We scaled it exactly as we needed it to be! Easy, money-saving, and we didn't end up with features or options that we'd never use or worry about.

Incentivized

• The VPNs are very easy to configure, less time to loose at new implementation.
• The traffic monitor can be improved, I can't see the ISO layers to do a faster diagnosis.
• Having an ADDS authentication is a plus, can use it with rules and vpn for remote access. Very useful.
• The dimension feature can be developed as a website + database for NGINX, Apache2, IIS, etc., I feel traped on that linux vm only.
• Most of the customers doesn't like to pay for a solution like this. They will accept only after beign attacked. WatchGuard can improve the sales with a demo (hacking, active security, etc.).

• Reducing rogue threats may have saved us from negative situations where customers may have thought an impersonating account was really us.
• Prevention of social media backlash.

Incentivized