Watershed LRS vs. Zoho Analytics

Watershed is a great platform that helps you to understand the overall impact of learning programs on your business and where the improvements are needed.

Incentivized

Zoho Analytics does a pretty decent job across all aspects. Still, on the dashboard part, Zoho Analytics is really good compared to other BI Analytical tools. It offers a wide range of dashboard options and allows users to customize them based on needs and requirements. On the other hand, for customer reports, it falls a little short.

Incentivized

• Amazing Data Quality Control.
• Master Data Management is very helpful.

Incentivized

• Zoho Analytics’ predictive analytics capabilities can help forecast future trends, allowing for proactive planning and risk management.
• Performance Monitoring: We can track key performance indicators (KPIs) across departments, such as sales, marketing, finance, and HR. This aids in identifying bottlenecks and areas for improvement.
• Decision making regarding resource allocation.

Incentivized

• Scheduling performance can be improved.
• Price is little bit high.

Incentivized

• I'm guessing it's out there somewhere but I really could have used a 'quick start guide' or guided start.
• Once I figured it out, it makes sense how to make sure the right data is provided in order to make dashboards quite flexible--- but without examples, I found it quite a challenge
• The initial organization of Analytics is NOT intuitive. Once in context, the organizational features make sense, but (at least initially) it would have been most useful if the organization of Analytics reports in Zoho Analytics had saved me a lot of time.

Incentivized

I'd give this an 11 if I could! As our business moves forward we hope to use Zoho Analytics more then we do now. Creating better reports and dashboards for our management team to evaluate the health of our business and to provide more insightful reports for our customers. The possibilities are endless with this tool

Incentivized

It has all the features that we were trying to get from any other software for our business problems.

Incentivized

I think Zoho Analytics is excellent for visualizing the data. I don't spend much time preparing the data or creating the charts, graphs, and reports, so I can't discuss that. I do know that our team spends a LOT less time working on the reports now than they used to. Zoho has saved them a great deal of time.

Incentivized

ZOHO is a very reliable company/product. We never had any issues with downtime or inaccessibility to our data. Any type of maintenance that they had to perform was clearly communicated and never an issue. We use a lot of external hooks and we've never had any issues with getting ZOHO to communicate with any of those hooks.

Incentivized

ZOHO has obviously invested a lot of time effort and money in to creating a reliable infrastructure with high availability. We've never had any issues with performance and all of our data crunching small to large has always been well within reason. We have come to appreciate the performance of ZOHO and will continue to use it for all of our data needs.

Incentivized

Every time we got the proper support from Watershed.

Incentivized

The support team is honestly not that great. At times, it seems as if members of our own team know more about the product than the support team. They must not have a lot of training or the turnaround is quick

Incentivized

If your external data sources are previously organized and correlated (e.g.: in your datawarehouse or database) your implementation will be easier. Of cource some not previously predicted correlation would be necessary to be done during the implementation, but if your organization let it to be all done into Zoho Analytics, it will take more time from your team.

Incentivized

Looker is more of a database. Build your own customization data sets and reporting. At the same time, Looker's forecasting tool seems more accurate. I like Zoho's visual analytics of the data more. Zoho is better for presenting the data to others, while Looker is more raw data, drilling down into the numbers review.

Incentivized

We are impressed by how Zoho Analytics scales to match our specific analytics needs. It is easy to customize it to adapt to our existing working infrastructure. There are seamless connectors that allow us to connect Zoho Analytics with all of our data sources, making it easy to collect data for analysis.

Incentivized

• Nice Reporting & Statistics.
• KPI Monitoring and Visual analytics.

Incentivized

• Analytics has been the foundation of my role. I manage 2000 accounts myself, so I need analytics to help me know whom to serve first.
• Analytics provides a lot of visualization options that I need to serve my customers.
• Analytics has excellent options for accountability with our training team to know where each account is in their customer journey.

Incentivized