TrustRadius

Clarabridge (discontinued) vs. Wonderflow

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Clarabridge (discontinued)
Score 10.0 out of 10
N/A
Clarabridge was a solution that helped users understand how customers and employees feel about a company without having to ask. It was acquired by Qualtrics, and its capabilities are now part of the Qualtrics product suite's capabilities.N/A
Wonderflow
Score 8.0 out of 10
Enterprise companies (1,001+ employees)
Millions of product reviews are written every day. Wonderflow is presented as a simple AI-based solution to analyze them and turn this extremely vast stream of customer feedback into impactful actions. Wonderflow's AI analyzes the Voice of Customers from all over the world, both from buyers and competitors. The Natural Language Processing (NLP) technology then provides users with insights, not complicated procedures. **Wonderflow is tailored to consumer electronics,…N/A
Pricing
Clarabridge (discontinued)Wonderflow
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Clarabridge (discontinued)Wonderflow
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeRequired
Additional Details——
More Pricing Information
Best Alternatives
Clarabridge (discontinued)Wonderflow
Small Businesses
Sogolytics
Sogolytics
Score 8.5 out of 10
Sogolytics
Sogolytics
Score 8.5 out of 10
Medium-sized Companies
CustomerSuccessBox
CustomerSuccessBox
Score 9.5 out of 10
CustomerSuccessBox
CustomerSuccessBox
Score 9.5 out of 10
Enterprises
Verint Voice of the Customer
Verint Voice of the Customer
Score 9.3 out of 10
Verint Voice of the Customer
Verint Voice of the Customer
Score 9.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Clarabridge (discontinued)Wonderflow
Likelihood to Recommend
5.0
(4 ratings)
-
(0 ratings)
Likelihood to Renew
8.2
(1 ratings)
-
(0 ratings)
User Testimonials
Clarabridge (discontinued)Wonderflow
Likelihood to Recommend
Discontinued Products
The tool is awesome and the survey tool that was demoed for me is truly one that will be a game changer. I've actually been on site with clarabridge and they are awesome and they truly have a bright future in this industry. As HR analytics takes off and continues to grow, they will continue to become a key in how different talent, initiatives, etc., are assessed and can truly get an insight on the voice of employees on many possible initiatives.
Brandon Johnson | TrustRadius Reviewer
Brandon Johnson
Human Resources Information System Analyst II
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Wonderflow
No answers on this topic
Pros
Discontinued Products
  • With Engagor, it is possible to organize a large volume of mentions in different mailboxes, which is perfect for our large company. With special Smart Folders to drill down into our data, we can make it possible to organize our mentions even more in-depth, divide the workload, and optimize our workflow. This increased efficiency makes it possible to work together closely as a team, across different departments. To sum this up: the Engagor platform provides our company with the perfect foundation to optimize our entire organizational structure.
  • Another very interesting feature Engagor offers is their helpful and state-of-the-art tagging system. At NMBS we filter through large bulks of mentions and private messages on a daily basis which would be very difficult to organize without Engagor.
Jean-Marie Hoffelinck | TrustRadius Reviewer
Jean-Marie Hoffelinck
Advisor Online Communication
Read full review
Wonderflow
No answers on this topic
Cons
Discontinued Products
  • User interface could be more intuitive.
Gino Abbate III, MBA | TrustRadius Reviewer
Gino Abbate III, MBA
Digital Marketing Analyst
Read full review
Wonderflow
No answers on this topic
Likelihood to Renew
Discontinued Products
Extensive featureset, great customer service.
Jean-Marie Hoffelinck | TrustRadius Reviewer
Jean-Marie Hoffelinck
Advisor Online Communication
Read full review
Wonderflow
No answers on this topic
Alternatives Considered
Discontinued Products
We moved to Zendesk as it allowed us to have everything we needed. We didn't face FB Jail, we were able to respond to IG, FB & Twitter DMs at all times. The analytics were a bit better and we were able to do NPS and CSAT attached through our Zendesk platform
Verified User
Anonymous
Read full review
Wonderflow
No answers on this topic
Return on Investment
Discontinued Products
  • Well, due to the organization not truly pushing it for its value, we have struggled on this. We have seen great insight into certain projects when trying to improve certain processes or management structure and seeing the decline in those categories for term reasons/explanations but that does not truly say that the problem is fixed. You could draw a parallel but living in assumptions can cause more issues.
Brandon Johnson | TrustRadius Reviewer
Brandon Johnson
Human Resources Information System Analyst II
Read full review
Wonderflow
No answers on this topic
ScreenShots

Wonderflow Screenshots

Screenshot of ANALYZE MILLIONS OF REVIEWS IN ONE SECOND Get a real feeling of what the data is telling you. Our AI highlights the source of its insights right on the review. This way, you can always find out why customers are not happy with a specific aspect or, on the other hand, why they like it so much.Screenshot of RATING IMPACTScreenshot of PRODUCTS' COMPARISON You don't need any dev skills to use the Wonderboard. You can easily select and compare the user feedback on all the products available.Screenshot of THE WONDERFLOW ECOSYSTEM The Wonderboard combines all feedback sources into a single system for your teams to learn from customer feedback analytics.Screenshot of IMPACT ANALYSIS Anyone in your company, from product managers to CEOs, are empowered with actionable insights to make impactful decisions.Screenshot of PRODUCTS PROS AND CONS Deep-dive on the data with unmatched data exploration capabilities.