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WorkWave PestPac vs. WorkWave Service

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
WorkWave PestPac
Score 7.0 out of 10
N/A
IFS company WorkWave offers PestPac, a pest control business management solution, available to support smaller and enterprise level (PestPac Select) solutions, boasting an integratable payment solution (WorkWave Payments), and integrated marketing (WorkWave Marketing).N/A
WorkWave Service
Score 9.1 out of 10
N/A
WorkWave, an IFS company, offers field service management for smaller entities (WorkWave Service) and for enterprise field service companies (ServMan). The services can include marketing (WorkWave Marketing) and WorkWave Payments payment processing system.N/A
Pricing
WorkWave PestPacWorkWave Service
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
WorkWave PestPacWorkWave Service
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
WorkWave PestPacWorkWave Service
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Best Alternatives
WorkWave PestPacWorkWave Service
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User Ratings
WorkWave PestPacWorkWave Service
Likelihood to Recommend
7.0
(1 ratings)
9.0
(1 ratings)
User Testimonials
WorkWave PestPacWorkWave Service
Likelihood to Recommend
WorkWave
If all of your data is entered 100% correctly (per WorkWave PestPac standards) and you only need basic functionality, then WorkWave PestPac is great. The more functionality you need, the more they charge (EVERY module is an additional per-user cost, which can get very expensive very quickly). If you are bringing your data from another system, then be prepared to have heartburn (or hire someone to go through and fix all the data). If data is not 100% accurate, then many features don't work as smoothly as you'd like.
Verified User
Anonymous
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WorkWave
WorkWave Service is great for a company that can integrate it with their software for credit card processing. I feel that it can work for companies of any size. However, finding individual transactions is time-consuming. If you are a company that will need to search for transactions, it is not as easy as putting in search criteria. You have to select a date range then search through all transactions for that range, you can sort, but it can still take some time. WorkWave Service handles our workload very well and we have minimal issues with the product and the customer service.
SB
Summer Blaney-Smith
Accounting Clerk
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Pros
WorkWave
  • Easy to search for a customer by many different data points
  • Has a lot of customization features, such as naming service types and preset notes
Verified User
Anonymous
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WorkWave
  • Sends timely reporting
  • Responsive troubleshooting team
  • Uses feedback to improve product
SB
Summer Blaney-Smith
Accounting Clerk
Read full review
Cons
WorkWave
  • Not very user friendly
  • Reports are difficult to create and figure out
  • Not easy to find the correct place to go for things such as settings or data points
Verified User
Anonymous
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WorkWave
  • Not easy or fast to locate individual transactions in the portal
  • Too many steps to view customer details
  • More user-friendly report generation in portal would be great
SB
Summer Blaney-Smith
Accounting Clerk
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Return on Investment
WorkWave
  • WorkWave PestPac has certainly improved our time management by getting us off of paper scheduling. It allows us to map and easily move appointments which makes our techs more efficient
  • Having all documentation stored digitally and be locked to the correct account helps us stay compliant
Verified User
Anonymous
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WorkWave
  • They have allowed us to continue accepting online and over the phone payments with no issues
  • We cannot refund transactions over 45 days which has increased the amount of checks we have to cut for refunds
  • ROI is acceptable
SB
Summer Blaney-Smith
Accounting Clerk
Read full review
ScreenShots