YouTrack

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
YouTrack
Score 7.4 out of 10
N/A
YouTrack is a project management tool for agile teams. YouTrack allows one to track projects and tasks, use agile boards, plan sprints and releases, keep a knowledge base, work with reports and dashboards, and create workflows that follow business processes.N/A
Pricing
YouTrack
Editions & Modules
No answers on this topic
Offerings
Pricing Offerings
YouTrack
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
No
Entry-level Setup FeeNo setup fee
Additional Details
More Pricing Information
Community Pulse
YouTrack
Considered Both Products
YouTrack
Chose YouTrack
You Track holds it's own against Jira considering the price difference. Jira does allow for more customization and can do more ultimately but You Track is not to be trifled with. With a powerfully intuitive UI it can arguably be a better choice for certain companies and …
Chose YouTrack
Todoist is great for tracking our day to day goals with our startup. YouTrack feels more official when we do our tracking there. YouTrack is better because I can label the purpose of each issue (feature, bug etc.). Todoist is better when it comes to day to day things.
Chose YouTrack
We stuck with YouTrack for reporting bugs because it helped us capture customer pain, impact, urgency, and other attributes that are important to us. For feature requests, productboard was the better tool to collaborate with product managers and gain better insights about …
Chose YouTrack
YouTrack is more cost effective than all the commercial options. It's way more powerful and easier to use than the Open Source ones. It's a good middle ground and it does everything we need. Our software projects are of moderate complexity and YouTrack handles them well. …
Features
YouTrack
Project Management
Comparison of Project Management features of Product A and Product B
YouTrack
7.4
4 Ratings
4% below category average
Task Management7.54 Ratings
Resource Management5.02 Ratings
Gantt Charts8.01 Ratings
Scheduling8.01 Ratings
Workflow Automation8.03 Ratings
Team Collaboration7.03 Ratings
Support for Agile Methodology8.72 Ratings
Support for Waterfall Methodology8.72 Ratings
Document Management7.01 Ratings
Email integration6.03 Ratings
Mobile Access8.03 Ratings
Timesheet Tracking8.32 Ratings
Change request and Case Management7.02 Ratings
Budget and Expense Management6.01 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
YouTrack
8.0
1 Ratings
4% above category average
Quotes/estimates8.01 Ratings
Project & financial reporting8.01 Ratings
Best Alternatives
YouTrack
Small Businesses
Stackby
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Score 9.0 out of 10
Medium-sized Companies
InEight
InEight
Score 8.5 out of 10
Enterprises
InEight
InEight
Score 8.5 out of 10
All AlternativesView all alternatives
User Ratings
YouTrack
Likelihood to Recommend
8.0
(4 ratings)
Usability
8.5
(2 ratings)
User Testimonials
YouTrack
Likelihood to Recommend
JetBrains
We use it for both support and project management alike. It's not as bloated or indeed as expensive as Jira, so unless you have particularly complex requirements, YouTrack fits the bill in pretty much the same use cases as Jira does.
The interface is also a good deal nicer on the eye and less clunky than a lot of the Open Source (eg. Redmine) and enterprise (eg. Remedy).
It does have a customisable workflow for things like ticket age alerts. We don't make a great deal of use of this and had found that it can take a little fiddling if you want something very bespoke but it is clearly quite powerful.
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Pros
JetBrains
  • Customization of fields that helps us report on what's important to us
  • Notification options for issues followed so I never miss an update
  • Filtered views for focused work
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Cons
JetBrains
  • Displaying Data
  • Custonization
  • Organic
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Usability
JetBrains
It is very intuitive. Its not hard to pick up learn. I learned it pretty quickly at the first startup I cofounded and love to use it when working on my other ideas.
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Alternatives Considered
JetBrains
YouTrack is more cost effective than all the commercial options. It's way more powerful and easier to use than the Open Source ones. It's a good middle ground and it does everything we need. Our software projects are of moderate complexity and YouTrack handles them well. Likewise, when it comes to external users, we've had good feedback from clients. Many of these clients are non-technical and have expressed their relief at not having to use something like Jira which is often quite impregnable for such users.
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Return on Investment
JetBrains
  • By documenting and prioritizing issues that impact our customers, we're able to deliver fixes that prevent customer churn.
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ScreenShots