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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Zoho Books

    Score8.8 out of 10
    N/AZoho Books is an accounting solution that is designed to help small businesses manage their finances. This solution includes dashboards and a wide variety of reports. Business users can automate tasks and set up custom workflows. Zoho offers a 14 day free trial.

    $20

    per month

    Zoho Inventory

    Score9 out of 10
    N/AZoho Inventory is a cloud-based inventory management solution designed for small to midsize businesses. It features inventory management modules including reporting and analysis, and lot traceability. It features mobile compatible apps for Android and iOS devices. Zoho Inventory offers additional capabilities such as built-in shipment estimating, and tracking and delivery confirmation features that allow users to invoice, ship and track products. The solution allows users to create…

    $39

    per organization / month billed annually ($49.00 billed monthly)

    Pricing
    Zoho BooksZoho Inventory
    Editions & Modules
    Free
    $0
    For businesses with turnover <50K USD per annum
    Standard
    $20
    per month per org
    Professional
    $50
    per month per org
    Premium
    $70
    per month per org
    BASIC
    $39.00
    per organization / month billed annually ($49.00 billed monthly)
    STANDARD
    $79.00
    per organization / month billed annually ($99.00 billed monthly)
    STANDARD
    $199.00
    per organization / month billed annually ($249.00 billed monthly)
    Offerings
    Pricing Offerings
    Zoho BooksZoho Inventory
    Free Trial
    YesYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeOptional
    Additional DetailsZoho Books is available for both monthly and yearly plans. Users who sign up for the annual plan get a discount.—
    More Pricing Information
    Community Pulse
    Zoho BooksZoho Inventory
    Considered Both Products
    Zoho
    No answer on this topic
    Zoho
    Chose Zoho Inventory
    Shopify manages our storefront and Zoho Inventory manages the stock we allocate to it. It is by no means seamless and there are occasionally issues with how the two integrate but we have been able to manage these.
    Incentivized
    Key User Insights
    Would buy again
    89%
    Would buy again
    8 Answers
    No answers on this topic
    Delivers good value for the price
    89%
    Delivers good value for the price
    8 Answers
    No answers on this topic
    Happy with the feature set
    89%
    Happy with the feature set
    8 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    88%
    Lived up to sales and marketing promises
    7 Answers
    No answers on this topic
    Implementation went as expected
    89%
    Implementation went as expected
    8 Answers
    No answers on this topic
    Features
    Zoho BooksZoho Inventory
    Customization
    Comparison of Customization features of Zoho Books and Zoho Inventory
    Feature
    Zoho Books
    8.2
    18 Ratings
    8% above category average
    Zoho Inventory
    -
    Ratings
    API for custom integration8.218 Ratings00 Ratings
    Security
    Comparison of Security features of Zoho Books and Zoho Inventory
    Feature
    Zoho Books
    8.6
    28 Ratings
    5% above category average
    Zoho Inventory
    -
    Ratings
    Single sign-on capability8.622 Ratings00 Ratings
    Role-based user permissions8.626 Ratings00 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Zoho Books and Zoho Inventory
    Feature
    Zoho Books
    9.0
    27 Ratings
    14% above category average
    Zoho Inventory
    -
    Ratings
    Dashboards8.727 Ratings00 Ratings
    Standard reports9.225 Ratings00 Ratings
    Custom reports9.01 Ratings00 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of Zoho Books and Zoho Inventory
    Feature
    Zoho Books
    8.3
    28 Ratings
    8% above category average
    Zoho Inventory
    -
    Ratings
    Accounts payable8.426 Ratings00 Ratings
    Accounts receivable9.227 Ratings00 Ratings
    Cash management7.925 Ratings00 Ratings
    Bank reconciliation7.825 Ratings00 Ratings
    Expense management8.126 Ratings00 Ratings
    Time tracking8.418 Ratings00 Ratings
    Multi-currency support8.117 Ratings00 Ratings
    Regulations compliance8.015 Ratings00 Ratings
    Self-service portal8.819 Ratings00 Ratings
    Inventory Management
    Comparison of Inventory Management features of Zoho Books and Zoho Inventory
    Feature
    Zoho Books
    8.0
    16 Ratings
    9% above category average
    Zoho Inventory
    -
    Ratings
    Inventory tracking8.216 Ratings00 Ratings
    Automatic reordering7.710 Ratings00 Ratings
    Order Management
    Comparison of Order Management features of Zoho Books and Zoho Inventory
    Feature
    Zoho Books
    8.7
    25 Ratings
    16% above category average
    Zoho Inventory
    -
    Ratings
    Pricing8.421 Ratings00 Ratings
    Order entry9.420 Ratings00 Ratings
    Credit card processing8.020 Ratings00 Ratings
    Cost of goods sold8.820 Ratings00 Ratings
    Best Alternatives
    Zoho BooksZoho Inventory
    Small Businesses
    QuickBooks Self-Employed (discontinued)
    Score4.2 out of 10
    No answers on this topic
    Medium-sized Companies
    MYOB
    Score8.3 out of 10
    No answers on this topic
    Enterprises
    Microsoft Dynamics GP
    Score5.4 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Zoho BooksZoho Inventory
    Likelihood to Recommend
    8.9
    (29 ratings)
    5.6
    (3 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    7.0
    (1 ratings)
    Usability
    8.9
    (11 ratings)
    -
    (0 ratings)
    Support Rating
    5.3
    (5 ratings)
    -
    (0 ratings)
    User Testimonials
    Zoho BooksZoho Inventory
    Likelihood to Recommend
    Zoho
    If using other cloud applications and you wish to create Zoho Books transactions via APIs, Zoho Books is great. The overall UI and flow of the application are great. If you need a detailed job cost accounting solution and robust reporting there is some room for improvement here.
    Incentivized
    Read full review
    Zoho
    It's a basic system which does some things well but the things it does well are the basic things you would expect! Many other features that are a little beyond basic are just not available or you can get 90% of the way there but get stuck on the final 10% so you need to hire a developer who can try to get you through the last bit. An inventory management system with no bin locations pretty much sums it up. The reporting system is terrible. To get any real use you need to integrate it with Zoho Analytics but the problem there is it only syncs every 3 hours. The integrated shipping process is extremely cumbersome
    Incentivized
    Read full review
    Pros
    Zoho
    • Zoho Books invoicing and receipting features are second to none. We find it easy to quickly invoice clients and add items to their bills and also for our own receipting internally.
    • The accounting features are great for our accounting team to be able to see where we are financially and how the business is doing.
    • The ability to add contacts and run a mini CRM channel with clients within Zoho is invaluable. Since we use this in conjunction with our other CRM channels, it helps to have a centralized place to follow up and see through a sales funnel.
    • Zoho Books allows us to take payments from clients around the globe a feature we didn't have when we used another accounting system.
    • The pricing for Zoho Books is fairly reasonable for an SME organization which is a great for us as it pays itself back many times over every month.
    Incentivized
    Read full review
    Zoho
    • It is simple to use.
    • Does all the basics well.
    • Is able to integrate with our CRM.
    Incentivized
    Read full review
    Cons
    Zoho
    • Zoho Books is only available in Texas and California. There is no integration allowed for paying employee expenses. The absolute worst aspect is the fact that if you make even the slightest error in data input there is no backing up. You cannot undo an error.
    • The system does not allow change once implemented, so you must get every one of your beginning balances perfect. The practice of Journal Entries is cumbersome. When reconciling, Zoho Books has adopted a number of required steps that significantly overcomplicate reconciliation using practices that are not consistent with general accounting principles in the US.
    • On the customer side, you must look in two places to see the beginning balance and the current receivables that might exist for current invoicing.
    • The way the system works, you must avoid having much trust with the balances depicted. So far, it appears that Zoho Books uses what we called in school "that new math."
    • It would be terrifying to rely on this bookkeeping system to support an IRS Audit. The system violates too many fundamental accounting principles.
    • The software is used by so few people that there is concern that we might never find a skilled bookkeeper.
    Read full review
    Zoho
    • Templates within Zoho Inventory are very weak. You can't customize many including package slips, shipment docs, etc...
    • When an order has multiple packages, it's next to impossible to find the item you are looking for. Scenario, a large order has many packages and a customer has cancelled one of the items. You must click through every package to find the item, edit the package and remove it before you can cancel the item.
    • The reports within Inventory are extremely basic and many of them are useless
    • The packing slip module is useless as it does not print out bin locations
    • It's an inventory management system but it does not have bin locations
    • The backorder system is useless. If you "backorder" something then the whole order is locked until the backorder arrives in. Scenario.... a client orders 20 items, 1 is on backorder. You "backorder" that one item but want to ship the other 19... not possible. The order gets completely locked.
    • You can't print out RMA requests. There is just no option to do it, you have to do a screen shot
    • Integration with Amazon or other 3rd party e-commerce providers is troublesome.
    Incentivized
    Read full review
    Likelihood to Renew
    Zoho
    No answers on this topic
    Zoho
    It is relatively easy to customise but the problem is sometimes it is not easy to see where this customisation is available. Also the integrations with external systems can prove problematic both during installation and ongoing development and maintenance. It's great for small companies with a simple inventory or even larger organisations with smaller product lines. And it is reasonably priced if you ar eprepared to put the time in.
    Incentivized
    Read full review
    Usability
    Zoho
    Customization is the biggest struggle for us and most of the time we need to involve a tech person. The chat support is a great feature and very helpful. It would be great to be able to customize and create invoices and correspondence (templates) such are reminders in multiple languages within one organization. The currency (USD) would be the same. We have clients in different countries that don't speak English but pay in USD.
    Incentivized
    Read full review
    Zoho
    No answers on this topic
    Support Rating
    Zoho
    The support team feels very disjointed. We have filtered through a number of "lead" contacts and are frequently spammed by other Zoho members. Once getting an appropriate support contact on the phone - the team is very helpful, it just takes a lot of hoop jumping to get there. We actually unsubscribed from their support package as we were not getting the value we were looking for.
    Incentivized
    Read full review
    Zoho
    No answers on this topic
    Alternatives Considered
    Zoho
    We had a lot of problems with Exact Online, support-wise and price-wise. So Zoho Books wins on every point there. While Exact offers way more options, it tends to be really slow... and complex. Again Zoho Books wins. If you want an easy-to-use tool and not pay a lot of money, or if you are a small administration office with a few clients, this tool will be perfect for you.
    Incentivized
    Read full review
    Zoho
    The inventory management is better than QuickBooks however you give up an awful lot to get that benefit. The reporting in QuickBooks is far superior. The reporting in Inventory is terrible with every few options to customize the reports. For example, pulling in a salesperson report that factors in returns is not possible. You can't pull a report to see what items need to be picked for all open orders.
    Incentivized
    Read full review
    Return on Investment
    Zoho
    • Integration: Zoho Books offers out of the box integrations to extend the functionality and connect with the applications you love like MailChimp, Microsoft Outlook, PandaDoc, and Quickbooks, etc.
    • Flexibility makes Zoho Books great!
    • Since I can use forecast reports, I can create customizable sales forecast data from the dashboard to accurately measure revenue forecasts and establish sales quotas.
    Incentivized
    Read full review
    Zoho
    • We stopped using it as it was difficult to set up.
    • Zoho offers a lot of features but the depth of its functionality proves limited as your demands increase.
    Incentivized
    Read full review
    ScreenShots

    Zoho Books Screenshots

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    Zoho Inventory Screenshots

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