AccessMyGov

AccessMyGov is a cloud-based software solution offered by BS&A Software. According to the vendor, it is designed to provide online services for local governments, allowing citizens to easily access information, report concerns, make payments, and communicate with key personnel. The product is aimed at municipalities of all sizes, from small towns to large cities, and is widely used by government agencies, municipalities, title companies, realtors, and contractors.

Key Features

Public Records Search: According to the vendor, AccessMyGov allows users to access important data online without the need to physically visit city and township offices. This feature provides a quick and efficient way for realtors and title companies to view property data, eliminating the need to deploy personnel to gather data, potentially saving time and resources.

Inspections: The vendor claims that homeowners, contractors, and staff can submit inspection requests through AccessMyGov, reducing the need for direct involvement from the Building Department. The feature is compatible with various mobile devices and accessible 24/7, simplifying the process of scheduling inspections and potentially reducing phone calls and scheduling difficulties. It also allows for advance scheduling and easy rescheduling if needed.

Permit Applications: According to the vendor, AccessMyGov streamlines the process of applying for permits with the Building Department. Homeowners and contractors can create new permits remotely, potentially saving unnecessary trips to municipal offices. The feature also allows users to select parties to receive notifications regarding the status of the permit application and upload required plan documents and relevant materials. Online payment for permits is also enabled.

Online Bill Pay: AccessMyGov enables local governments to accept online payments for utility bills, property taxes, building permits, and more. The vendor states that payments are handled through BS&A Online Services in partnership with payment processing partners. This feature accepts credit cards, debit cards, and electronic checks, providing convenient payment channels that are available anytime, anywhere. It aims to increase revenues and reduce collection time and costs.

Secure Electronic Payment Processing: According to the vendor, AccessMyGov ensures round-the-clock access and secure electronic payment processing for constituents. Personal information is protected through secure connections and PCI Level 1 Certified service providers. The vendor claims that payment processing partners offer various payment options, including web, phone, and IVR. A nominal convenience fee is charged to customers, allowing for the collection of 100% of revenue due.