Best Municipal Software 2025

What is Municipal Software?

Municipal Software is used by local government agencies to manage their municipal operations, oversee administrative tasks, and deliver government services.

The software automates a wide range of municipal activities including:

• Permitting and licensing
• Building, land use, and peddler permits
• Filming, block party, garage sale, park, special event, and sidewalk use permits
• Business, contractor, and animal licenses
• Applications, approvals, denials, and renewal tracking
• Fee collection
• Inspection scheduling
• Mobile supported inspections
• Code Enforcement
• Municipal code infraction tracking
• Citizen complaints, mobile apps, and tracking
• Inspection scheduling: building, health, etc.
• Violation correction status monitoring
• Utility Billing
• Water, gas, electricity
• Integration with meter reading software
• Analytics for problem identification
• Self-service customer portals for account status and payments
• Work Order Management
• Track requests, complaints, and inquiries
• Infrastructure and equipment maintenance
• Request tracking and routing
• Prioritization, assignment, and status of tasks
• Asset, materials, and service history
• Mobile apps
• Asset Tracking
• Inventory, tracking type, location, value, and condition of equipment, tools, and machinery
• Preventive maintenance scheduling
• GPS location real-time asset tracking
• Planning and Zoning
• Applications, reviews, resubmittal
• Milestone tracking
• Public notifications and hearings
• Property Information
• Record and view municipal, business, and development activities related to location
• GIS
• Rental Housing
• Licensing, inspection, and enforcement of rental property regulations
• Parking Management
• Permits
• Ticketing
• Tax, Fee, and Lien Collections
• Collection and reconciliation
• Accounting
• Budgeting and financial reporting
• Grant fund allocation and tracking
• Revenue and expenditure reporting compliant with government accounting standards
• Community Relations
• Web portals and mobile apps
• Birth, Marriage and Death Registry
• Birth certificate, marriage license, and death certificate requests
• Electronic records
• Cemetery Management
• Plot purchasing
• Service and maintenance scheduling
• Human Resources
• Job postings
• Applications
• Injury reporting
• Productivity Analytics

Municipal Software Features

Municipal Software has many of the following features.

• Municipal data integrations
• Self-service citizenry solutions
• Web portals, mobile apps, and cloud-based services
• eCommerce payment solutions for taxes, fees, and violations
• Permitting and licensing management
• Code enforcement
• Utility billing
• Request and work order management
• Asset tracking
• Planning and zoning
• Parking Management
• Tax, fee, and lien collections
• Accounting, budgeting, and financial reporting
• Community relations portals
• Birth, marriage, and death registry
• Cemetery management

Municipal Software Comparison

Use Case: Comprehensive software suites are available that support a full range of municipal activities and services, such as MyGov, CityView, and GovPilot. They offer the flexibility of selecting only those modules that meet your needs. Other municipal software vendors tailor solutions for specific tasks such as permitting (Cloudpermit), budgeting (ClearGov), or community policing (IT Simple).

Convenience: User-friendly mobile and web-based convenience are offered by most vendors when you select software that supports community relations and citizens complaints, utility billing, taxes, fees and violations payment processing, and work order management.

Pricing Information

Given the range of features and variety of municipal services that municipal software supports, municipalities will need to work with vendors to obtain a price quote for their needs. Monthly pricing can start at less than $100 and reach $2,000 a month or higher depending on the number and type of features supported and the scale of operations. Free trials are available.