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Acumatica Reviews and Ratings

Rating: 8.8 out of 10
Score
8.8 out of 10

Community insights

TrustRadius Insights for Acumatica are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Time Savings: Users have reported significant time savings by using Acumatica for creating shipping documentation and financial reporting tasks. For example, one user mentioned saving several hours each week on generating financial reports, leading to increased productivity and efficiency.

Customization Flexibility: Reviewers appreciate the ease of customization in Acumatica. They can tailor screens to their individual preferences and extract data effortlessly for various analyses and reporting needs. This level of customization empowers users to adapt the system to suit their specific business requirements effectively.

Integration Capabilities: Customers value the cloud-based nature of Acumatica and its open API, which facilitates seamless integration with other applications without requiring extensive customization. An instance includes integrating Acumatica with a CRM system to streamline customer management processes, demonstrating the platform's versatility in enhancing overall operational efficiency.

Reviews

1017 Reviews

Videos

Full featured ERP system works great for our team.

Rating: 8 out of 10

Use Cases and Deployment Scope

Our business uses Acumatica for shop floor control, MRP, customer relations, and project management. We have found it to be as good as you are willing to use it. Once you commit to an ERP system, use it fully; don't try to fit it into your previous workflow or patterns.

Pros

  • MRP
  • Customer management.
  • Production control.

Cons

  • I want the ability to merge customer records.

Likelihood to Recommend

Works well for production orders and MRP; some improvements could be made to customer management, such as the ability to merge customer records. We haven't implemented shop floor control yet, but once it's set up, it appears we could eliminate the current spreadsheet solution we've used since the 80s. Lot and serial traceability is great.

Vetted Review
Acumatica
7 years of experience

Acumatica Review

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

I use Acumatica a lot. Behind the scenes, I'm creating dashboard widgets and things like that, but initially I was inputting AR invoices and putting my AP invoices, doing my cash receipts. We use it for everything.

Pros

  • Particularly well is just the ease of it being able to be used. We're coming from Sage, that's the product that we used before. Sage was limited, five people could get into the system at a time. Acumatica is unlimited.
  • The amount of information that's so easily accessible has made us more efficient, more productive, and it just makes for an easier workday when everybody can see the same information real time.

Cons

  • That's a tough one. I don't see where they could improve. For me it's always more on the user side that we can improve. Acumatica is only as good as what you put into it, so if there's ever an issue with Acumatica, I don't blame the system. I say what if we entered in incorrectly or not enough of for the system not to be able to provide what we want.

Likelihood to Recommend

Coming from Sage, when you have to post financial data, it locks the system. Acumatica, there is no delay, there is no downtime. Dashboards. My CEO recently asked me, "I really want to see what our top customers are and what markets that they're spending the most money in." Acumatica had that widget already prepared for me.

Acumatica yes or no

Rating: 7 out of 10
Incentivized

Use Cases and Deployment Scope

I use it for timecards, AP processing, purchase orders, cash purchases, bank reconciliation. We have had good support, however, the amount of special orders is too much, as is the amount of modifications. The short timeliness for support that is included in the initial setup is too short. I like the concept, but all the special modifications and extra charges is almost not worth it. I feel we were and are a test subject and we are paying the price for all the issues.

Pros

  • Interface
  • Our one trainer Eric is awesome

Cons

  • Modifications
  • Billing
  • The help section is not user friendly

Likelihood to Recommend

As explained previously, the amount of special modifications is too much, most are standard accounting platforms. I truly believe that Acumatica was used by smaller companies and decided to use us as a test subject to see if they could handle a larger volume companies and we are paying time and money. Training and the 1st 6 months should be built into the initial startup.

Vetted Review
Acumatica
1 year of experience

AP Acumatica review

Rating: 8 out of 10
Incentivized

Use Cases and Deployment Scope

I used Acumatica in Accounts payable. The problem was the way the old system prepares the check run, Acumatica way of running the process is very smooth and time saving. The possibilities of exporting the results to Excel make a big difference in data analytics and decision making at the time of payment to vendors.

Pros

  • Export to Excel
  • Easy bank reconciliation
  • Invoice recognition
  • Mobile app

Cons

  • When filter something and then go back, the filter is gone, this is very annoying
  • On the approvals , it should be nice to have a total field to see the amount

Likelihood to Recommend

Acumatica with the invoice recognition saves a lot of time, the AI part of it creates a good stream line while capturing the invoice. Also the móvil app helps with the approval if the person is not available in the office and it needs to take care of any situation in the system.

Vetted Review
Acumatica
1 year of experience

Acumatica review

Rating: 7 out of 10
Incentivized

Use Cases and Deployment Scope

Cost and Revenue tracking for construction/project based work is easier to report once users fully understand how Acumatica operates and projects are set up accurately.

Pros

  • User interfaces
  • Defined rules
  • Reporting

Cons

  • Ease of transferring cost/revenue between projects or tasks
  • Ease of identifying project set up errors leading to incorrect revenue

Likelihood to Recommend

Can see opportunities to integrate with other platforms

Vetted Review
Acumatica
1 year of experience

Robust project centric ERP tool promising real-time financial visibility scalability and operational control

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

Broadly, we use Acumatica in our core business management platforms to centralize financials, operations and reporting across the company, where the platform supports day to day transactions needs along with providing real-time visibility around cost and operational efficiency.

Solving automation issue: It has automated manual workings, disjoined processes and scattered functions into one umbrella, leading time saving and process optimisation.

Scalability potential: Acumatica's cost model doesn't charge per user making it easy to scale with the platform for mid-size companies like us. Real-time decision making: Real-time integrated data across various processes in the form of KPI can be tracked on real-time basis leading in-formed decision making. It also allows faster closure and accurate financial reporting.

At my end, we use the ERP for centralised financials for better analysis, project management, and reporting.

Pros

  • Real-time access to financials across firm's locations in India for better in-house sales, cost and financial health analysis
  • The tool is great with respect to the creation of dashboards and KPI reporting to get visual picture of profitability and cash flow metrics across projects

Cons

  • Acumatica's open API is very powerful but doesn't get integrated cleanly across every external system, challenge arises with integration of legacy systems
  • Some of the platform feature's requires third-party add-ons or custom developments like advance finance report & BI.
  • Sometimes it gets glitch in the system leading slower processing speed

Likelihood to Recommend

It is well suited for small and mid size companies who are at an expanding stage, they can deploy Acumatica with less cost burden as more departments and users can be onboarded without incremental licensing cost.

It's a great platform for meeting a project's financial needs in one platform, covering financial reporting and project accounting modules. One can easily look at locational financial data and get a breakdown of each line item for further microanalysis.

I think Acumatica will be less appropriate for those teams, who are looking at ERP tool with minimum training and plug-and-play approach.

Acumatica Review

Rating: 7 out of 10
Incentivized

Use Cases and Deployment Scope

Accounting and finance

Pros

  • Tracking revenue
  • Reporting
  • UI

Cons

  • Report designer
  • Mobile app

Likelihood to Recommend

I like it!

Vetted Review
Acumatica
1 year of experience

Resort review

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

I am a new user to the system however I am looking at using the system to upload revenue from other guest service systems

Pros

  • Timely information
  • Daily revenue posting on dashboards
  • Project status and over budget postings

Cons

  • Work on hospitality data
  • Work on food and beverage stats

Likelihood to Recommend

The posting of information and the retrieval of financials for executives on a daily basis is what the board and executive want and need. <div>I need a document that flows through the approval process then sets up the accounts for said project. Fund accounting and rules that follow this process are required by state statutes </div>

Vetted Review

Great system

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

I use Acumatica to review reports for submission to executives. I also use Acumatica to approve various types of transactions, including inventory adjustments, purchase orders, general ledger entries, and cash transactions. Acumatica helps us to monitor the cost of sales, our committments to suppliers, our overall profitability and gives us the ability to drill down and see details from the financial statements to the individual transactions

Pros

  • Drill down reporting
  • Uploading from and downloading to Excel
  • Producing financials

Cons

  • Ensuring more interaction with Excel
  • Quicker response times from support cases

Likelihood to Recommend

Excellent for finance functions if you are willing to customize it.

Need to work on understanding generic inquiries. You have to do a bit more work on that, so it would be good to have a few more resources to support your understanding

Product Review

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

Shipping and fulfillment - utilizing reporting modules to ensure that we have accurate data for making the best decisions for our organization and our customers

Pros

  • User interface
  • Report building
  • Data analysis

Cons

  • Data cleanup
  • Absorption costing

Likelihood to Recommend

It is great for our organization. The modules for the primary functions of our business (inventory management, financial reporting, shipping and fulfillment) have been beneficial for our internal and external users.

Video reviews