Acumatica yes or no
February 04, 2026

Acumatica yes or no

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Software Version

Retail-Commerce

Modules Used

  • FInancial Management Suite

Overall Satisfaction with Acumatica

I use it for timecards, AP processing, purchase orders, cash purchases, bank reconciliation. We have had good support, however, the amount of special orders is too much, as is the amount of modifications. The short timeliness for support that is included in the initial setup is too short. I like the concept, but all the special modifications and extra charges is almost not worth it. I feel we were and are a test subject and we are paying the price for all the issues.

Pros

  • Interface
  • Our one trainer Eric is awesome

Cons

  • Modifications
  • Billing
  • The help section is not user friendly
  • Time management
  • I do not see at this time much of a return
  • Takes more time for entry
  • Timecards are way more entry, again themselves of the copy function is a special request
Yes, I would say 20% of 100% is AI helpful. I and others still have a lot of manual entry. Or a lot of times having to override the AI helpfulness.
It does not at this time, as stated previously, there are too many issues and special modifications.

Do you think Acumatica delivers good value for the price?

No

Are you happy with Acumatica's feature set?

No

Did Acumatica live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Acumatica go as expected?

No

Would you buy Acumatica again?

No

As explained previously, the amount of special modifications is too much, most are standard accounting platforms. I truly believe that Acumatica was used by smaller companies and decided to use us as a test subject to see if they could handle a larger volume companies and we are paying time and money. Training and the 1st 6 months should be built into the initial startup.

Acumatica Feature Ratings

Accounts payable
7
Accounts receivable
5
Global Financial Support
7
Primary and Secondary Ledgers
Not Rated
Journals and Reconciliations
7
Configurable Accounting
8
Standardized Processes
2
Billing Management
Not Rated
Cash and Asset Management
7
Travel & Expense Management
4
Budgetary Control & Encumbrance Accounting
Not Rated
Period Close
Not Rated
Inventory tracking
5
Automatic reordering
9
Location management
Not Rated
Pricing
Not Rated
Order entry
Not Rated
Credit card processing
7
Cost of goods sold
Not Rated
Order Orchestration
Not Rated
Pay calculation
Not Rated
Benefit plan administration
Not Rated
Direct deposit files
Not Rated
Dashboards
4
Standard reports
4
Custom reports
4
API for custom integration
1
Plug-ins
Not Rated
Role-based user permissions
6
Single sign-on capability
9
Award Lifecycle Management
Not Rated
Project Planning and Scheduling
Not Rated
Task Insight for Project Managers
Not Rated
Project Mobile Functionality
Not Rated
Definable Resource Pools
Not Rated
Not Rated
Bids Analyzed and Compared
Not Rated
Contract Authoring
Not Rated
Requisitions-to-Purchase Orders Integrated
Not Rated
Supplier Management
Not Rated
Risk Repository
Not Rated
Control Management
Not Rated
Control Efficiency Assessments
Not Rated
Issue Detection
Not Rated
Remediation and Certification
Not Rated
Not Rated
Transportation Planning and Optimization
Not Rated
Transportation Execution Management
Not Rated
Trade and Customs Management
Not Rated
Fulfillment Management
Not Rated
Warehouse Workforce Management
Not Rated
Not Rated
Production Process Design
Not Rated
Production Management
Not Rated
Configuration Management
Not Rated
Work Execution
Not Rated
Manufacturing Costs
Not Rated
Not Rated
Forecasting
Not Rated
Inventory Planning
Not Rated
Performance Monitoring
Not Rated
Proposal Management
Not Rated
Product Master Data Management
Not Rated

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