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ADP Comprehensive Services

Score7.4 out of 10

44 Reviews and Ratings

What is ADP Comprehensive Services?

ADP Comprehensive Services is an outsourced execution centered around strategic guidance. Customers can choose one, some or all areas of managed services across HR, talent, benefits administration and payroll, and ADP's HR specialists will work with customers on processes, goals and other opportunities.

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Categories & Use Cases

Media

Screenshot of Onboarding dashboard to track new hires’ progress for both managers and practitioners.
Screenshot of the benefits administration solution, supported by a committed team of experts and employee phone assistance for open enrollment, carrier connections, ongoing management, and ACA compliance.
Screenshot of AI-driven analytics, with guided analytical experiences that can be shared.
Screenshot of ADP Comprehensive Services' payroll solution, along with designated strategic support, employee phone assistance, and access to best practices to help organizations to stay compliant.
Screenshot of where the platform simplifies team and task management through self-service tools.

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Screenshot of Onboarding dashboard to track new hires’ progress for both managers and practitioners.

Who Buys & Uses ADP Comprehensive Services

ADP Comprehensive Services Reviews

What users are saying about ADP Comprehensive Services.
View all ADP Comprehensive Services reviews

ADP Comprehensive Services Review

Shaka Lattin-Emmanuel
HR Manager in Human Resources at Paradigm (51-200 employees)

Pros

  • Understood the issue they we needed to solve.
  • Communicated effectively throughput the process.
  • Helped alleviate the anxiety of switching to a new system.

Cons

  • Communication once the system is live can get better.
  • The system can be complicated at times.

Alternatives Considered

ADP Resource (Discontinued)

ADP Comprehensive Services is a great one stop shop

Jody McClintock
Human Resources Manager in Human Resources at Mellott Company (201-500 employees)

Pros

  • payroll
  • recruitment

Cons

  • The file feeds that go over to the carriers. We are constantly finding errors on employee benefits. We consistently have to "babysit" to catch errors.
  • The cases under the support section. They're difficult to read and ADP Comprehensive Services can be very slow to respond. If we call the MyLife Advisors, we typically get someone who isn't even in this country and can not answer our questions.
  • When an ADP Comprehensive Services rep has to go into the system and "fix" something, or when there is an update, it seems like more errors are created in another area.

ADP Comprehensive Services ranks above the rest

Incentivized
Verified User
Manager in Sales (201-500 employees)

Pros

  • Communication
  • Understanding
  • Solutions

Cons

  • Send out email on step by step process and/or # to call

Alternatives Considered

ADP Streamline Payroll

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