Dayforce

Score8 out of 10

1,216 Reviews and Ratings

What is Dayforce?

Dayforce is a people platform that brings together HR, payroll, workforce management, talent, benefits, planning, and analytics. Organizations use Dayforce to manage people data, payroll, time and attendance, scheduling, talent, and workforce planning. AI capabilities within the Dayforce platform help people find information, understand HR policies and pay, and complete everyday tasks. Dayforce also supports recruiting, labor forecasting, and workforce analysis, and provides tools to help organizations manage workforce complexity and support compliance across different jurisdictions.

Categories & Use Cases

Media

Screenshot of Human Resources (Position Management)

Screenshot of Dayforce Reporting & Analytics

Screenshot of Dayforce HR Service Delivery

Screenshot of Dayforce Integration Studio

Screenshot of Dayforce Workforce Management (Workforce Insights)

Screenshot of Dayforce Workforce Management (Time & Attendance)

Screenshot of Dayforce Payroll (Pay Run Dashboard)

Screenshot of Dayforce Payroll (Pay Run Management)

Screenshot of Dayforce Talent (Career Explorer)

Screenshot of Dayforce Benefits (Enrollment)

Screenshot of Dayforce Benefits (Decision Support)

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Screenshot of Dayforce Hub

Job Requisition Management
Job Requisition Management – Job requisition management is the ability to create jobs quickly and easily
Category average: 7.9
Company Website Posting
Software allows postings to be displayed on the company website
Category average: 8
Job Search Site Posting
Software provides ability to publish postings to top job search sites
Category average: 7.8

Report builder
Report builder allows custom reports to be created using a GUI.
Category average: 7.4
Pre-built reports
Pre-built reports is the provision of a variety of canned reports on employee retention, and other key metrics.
Category average: 7.5
Ability to combine HR data with external data
Ability to bring data from external systems like CRM and combine with HR data.
Category average: 6.8

Most Frequent Users

Top 3 industries using Dayforce.

Based on HG Insights installation data

View all Reviews

#1 most frequent

Manufacturing

14.6%

1,246 installations of 8,506

#2 most frequent

Professional, Scientific, and Technical Services

10.2%

869 installations of 8,506

#3 most frequent

Health Care and Social Assistance

7.4%

628 installations of 8,506

Verified User

Professional in Human Resources (1001-5000 employees)

Use Cases and Deployment Scope

We use Ceridian Dayforce for timekeeping and payroll within several of our business groups. Rolling this out as our new timekeeping solutions across the organization. Previously, each business group was utilizing their own timekeeping systems and this was being integrated to payroll. With everyone on the same system, this eliminates issues and streamlines our process.

Pros

ease of record keeping
employee usage is simple and straightforward
management of records and reporting

Cons

custom reporting

Return on Investment

increased productivity from a payroll standpoint

Alternatives Considered

Paycor, iCIMS Talent Cloud, SAP SuccessFactors and isolved

Verified User

Analyst in Human Resources (1001-5000 employees)

Use Cases and Deployment Scope

We currently use Dayforce to manage employee records, their files, and process payroll. We haven't utilized the entirety of Dayforce yet, but we are looking into implementing the onboarding and document management features first. At the moment, the majority of our companies use another system that assists with our payroll processing, but within this year, we would like to incorporate about 6 companies into Dayforce entirely.

Pros

Record keeping is fairly easy (compensation changes, Notes feature)
A whole library of how and what to do with processes within Dayforce (using DIG), including the support site with extremely helpful articles and posts asked by other users with similar questions
User-friendly for those not in an administration role (managers, employees)

Cons

While the support site is helpful and people assigned to my questions were great, I've struggled with communicating with people when it involved implementing something new into our production site. Response times were low, they had trouble understanding what we needed to be implemented, and didn't apologize for it. My guess is that because we're one of Ceridian's "smaller" clients. Regardless of the size of your client, we still would like proper service! This is so far the only feature I have had issues with; the majority of Dayforce has been easy to use and I can self-learn pretty easily.

Return on Investment

Positive impact: Less paper usage and helps encourage the HR and Payroll teams to print less and save files on employee profiles more.
Negative impact: Used a large portion of the company's billable hours because we were assigned a consultant who didn't understand the goal (despite explaining it multiple times), which caused errors and time to fix those errors. Communication with the consultant was low and made me believe that it's better to rely on my own experience/learning instead of having someone from Ceridian implement it.
Positive impact: Access to a lot of forums, guides, and comments and questions from other uses. Having these resources available helps me find the answers I need, plus it adds to on-the-go training.

Other Software Used

Microsoft 365, Microsoft SharePoint, Google Sheets

Verified User

Director in Human Resources (10,001+ employees)

Use Cases and Deployment Scope

Dayforce is our Payroll Engine system for timekeeping and Time & Attendance management. We also use the Performance, Talent, Compensation, and Learning modules of Dayforce. Dayforce Wallet is another product that is rolled out across North America. This helps us have a one-stop-shop HCM solution for our region where everything from employee master data to payroll data to performance data lives, giving us a homogeneous platform to perform most of our HR calendar activities and then leveraging that rich data set to drive meaningful analytics.

Pros

Custom reporting.
Time management, Time & attendance
Compensation planning.

Cons

Elections management.
Retirement arrears management.
Talent card.

Return on Investment

Improved efficiency resulted in right sizing of Payroll team.
Tax and compliance piece managed by Ceridian as part of managed services.
Ability to integrate with global core HCM helped improve data quality.

Alternatives Considered

ADP GlobalView Payroll

Other Software Used

Empyrean Platform, Microsoft 365

Verified User

Administrator in Human Resources (51-200 employees)

Use Cases and Deployment Scope

I use Dayforce in my day to day to complete payroll for 6 different entities in different countries. I also use Dayforce as an HRIS system to onboard employees and ensure all information is entered to help with tracking and reporting when needed. The system has allowed me to be successful in my role as I have access to information, and I am able to complete tasks with the autonomy that Dayforce provides. The ticketing system and customer service support for Canada and the US entities is amazing! There is always a team ready to help and I find this super helpful when completing tasks under a deadline.

Pros

Payroll
HRIS Information Systems
Information Webinars
Emails with Updates and Key Dates and Deadlines

Cons

The customer support and ticketing system for UK and Ireland payroll

Return on Investment

Reduced reliance on paper

Katy Senia, PHR, SHRM-CP View profile

HR in Human Resources at Arlanxeo (201-500 employees)

Use Cases and Deployment Scope

The business problems that Dayforce addresses is creating a very modular approach to our Global organization. While other HRIS systems were more exact in the set up that we could implement, Dayforce really lets us have more control over the structure that we design for our org in our system. The modularity allows us to better plan for our workforce future.

Pros

I really enjoy the ticketing system in Dayforce. We previous HRIS systems, I always had to call and stay on the phone when I needed help. The ticketing system much better fits my needs because I can easily put in a ticket and continue working.
I enjoy being connected with a CSM following implementation. Our CSM has been key in working out any kinks in our system.
I enjoy the Dayforce Education portal where I can upskill and learn on-demand.

Cons

A lot of reps that get assigned to tickets can be from other locations outside the US. Sometimes this can be difficult if the issue involves a US-based payroll or benefit issue.
In certain areas, the system could be more user friendly. Sometimes key things are hidden away and make it hard to find unless someone is able to show you.
The user interface could be a little bit livened up and "prettier."

Return on Investment

We received a positive impact on having Open Enrollment completed through Managed Benefits.
We have received a positive impact on payroll audit through managed payroll.
We have received a positive impact on employee profile modularity.

Alternatives Considered

ADP Workforce Now, Paylocity and UKG Pro

Other Software Used

Adobe Acrobat, SAP SuccessFactors HCM, Microsoft SharePoint

Dayforce

What is Dayforce?

Categories & Use Cases

Media

Dayforce Key Features

Top Performing Features

Job Requisition Management

Company Website Posting

Job Search Site Posting

Areas for Improvement

Report builder

Pre-built reports

Ability to combine HR data with external data

Who Buys & Uses Dayforce

Most Frequent Users

Manufacturing

Professional, Scientific, and Technical Services

Health Care and Social Assistance

Most Frequent Users

Small Businesses

Mid-sized Companies

Enterprises

Most Frequent Users

United States of America

Canada

Australia

Most Frequent Users

HR

Finance

IT

Dayforce Reviews

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Dayforce Alternatives