TrustRadius: an HG Insights company

AkkenCloud

Score6.9 out of 10

20 Reviews and Ratings

What is AkkenCloud?

AkkenCloud is a cloud-based ATS developed by Akken Inc in New Hampshire. This product offers the full suite of features typical of applicant tracking systems:

  • A user-friendly interface and mobile device integration
  • Batch or mass communication with potential candidates via multiple channels such as email or by leveraging its integration with social networking sites (e.g. LinkedIn)
  • Instantaneous posting to multiple job boards
  • Job alerts and category sorted RSS feeds of jobs
  • Career page customization through their partnership with Haley Marketing
  • Resume parsing
  • Data and document uploading
  • A smart referral tracking and management program that allows recruiters to set specific referral awards and bonuses for varying roles.

The vendor says that its analytic capabilities allow for total control of the recruiting process. AkkenCloud's Front Office edition houses its ATS features. The All In edition contains the Front Office capabilities and combines them with the capabilities of the Back Office edition into one single offering. Transitioning and implementation is supported via live business hours customer support, weekly webinars, and video tutorials. A free live demonstration is available to familiarize potential buyers with the platform.

Top Performing Features

  • Resume Management

    Software allows resumes to be uploaded in bulk, and for contact information to be parsed

    Category average: 8.1

  • Duplicate Candidate Prevention

    Duplicate candidate prevention prevents candidates already in the system from being added

    Category average: 8.1

  • User Permissions

    User permissions allow you to decide which information is viewable or editable by others

    Category average: 8

Areas for Improvement

  • Job Requisition Management

    Job Requisition Management – Job requisition management is the ability to create jobs quickly and easily

    Category average: 8.3

  • Collaboration

    Collaboration capabilities provide the ability to share notes and evaluations

    Category average: 8.2

  • Candidate Search

    Search capabilities allows candidates with certain attributes to be located

    Category average: 8.1

AkkenCloud Review

Use Cases and Deployment Scope

We use AkkenCloud to create new or update candidate profiles, submit them to job orders, hire them, and track what they applied. It addresses keeping everything in one place and displaying communication methods between recruiters.

Pros

  • Leaving notes is a simple process
  • It easily displays candidate information
  • It easily tracks similar profiles

Cons

  • Organization
  • There should be a quicker process to hire candidates

Return on Investment

  • Sometimes the system is slow and the process of hiring someone is lengthy so it takes a long time to complete it so it takes away from other things I could be working on
  • It’s easy and quick to manage candidates to show what process they’re in

Other Software Used

LinkedIn Jobs, Indeed Hiring Platform, ZipRecruiter

Solid Overall ATS with Highly Customizable Interface

Pros

  • Successfully Manage candidates and maintain statuses
  • Integrate applications into our internal database for quick access
  • Track and manage clients and flag for when updates are needed

Cons

  • Limit windows opened
  • Allow back option to stop opening too many windows

Return on Investment

  • Keeping track of candidates means more retention. More retention means higher ROI
  • Easy access to candidates means easiser access to candidate pipelines for quicker results

Other Software Used

RingCentral, Evernote

AkkenCloud is Superfly!

Pros

  • Applicant tracking
  • Job posting
  • Uploading resumes into AkkenCloud and updating their information

Cons

  • Sometimes it does not obtain all of the information when the resumes are uploaded
  • It logs me out randomly on occasion

Return on Investment

  • It has saved time when it comes to finding important information (time card hours, billing information, etc.)
  • It is great at sending out communication to employees/employers (mass emails)
  • Great at applicant tracking; great source to finding the right candidates, past, present, or future.

Other Software Used

Microsoft 365 Business Premium, Adobe Acrobat Reader DC, Spotify for Artists

So far a good experience with the widely known Applicant Tracking Systems

Pros

  • This tool offers a very user-friendly and intuitive interface along with mobile device integration.
  • This product has provided us with great customer service because whenever we faced any problems the tool took quick measures to solve those.
  • Also, I really liked the fact that the tool has given us the positive impact of setup CRM groups just to add employees.
  • Moreover, this tool is one of the very few and good systems that caters to all the applicant tracking information.

Cons

  • I feel that the emails should be slightly quick instead of causing a hassle to the user because of going to the server after every 5 minutes.
  • At a few instances I experienced that the system crashed for no specific reason which was an off because it just caused disturbances.

Return on Investment

  • The user-friendly and intuitive interface has made all of the people in the organization use this system easily which has saved training costs.
  • The analytic capabilities present in the tool have allowed us to take control over the recruitment process which is a good thing for our business.

Other Software Used

Wrike, GitHub, Adobe Analytics, Cisco Jabber

AkkenCloud - Decent tool for the price

Pros

  • Cloud Access
  • Parsing
  • Intuitive

Cons

  • System glitches or slow-downs
  • Database Manipulability
  • Customer Service

Return on Investment

  • Allowed us to easily access the tool remotely, which allows us to work anywhere anytime

Alternatives Considered

Act! CRM and Bullhorn ATS & CRM