Name: Answerly
Price: 19 USD
Author: Answerly

Help Desk

Web and Video Conferencing

Customer Support

Kubernetes Monitoring

Development

Career Center

Education

Association Management

Barcode

Business Intelligence (BI)

Business Process Management (BPM)

Calibration Management

Collaboration

Corporate Performance Management (CPM)

Interactive Voice Response (IVR)

Project Portfolio Management

Unified Communications as a Service (UCaaS)

Enterprise

Accounting

FinTech

Finance and Accounting

Applicant Tracking

Benefits Administration

Corporate Learning Management

Credentialing

HR Management

International Payroll

Payroll

Stock Option Plan Administration

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Change Management

Cloud Storage

Complex Event Processing

File Sync and Share

Fraud Detection

Infrastructure Capacity Planning

Integration Platform as a Service (iPaaS)

Internet Performance Monitoring

Modular Storage Area Network (SAN)

Network Access Control (NAC)

Network Performance Monitoring

Remote Desktop

Routers

SSL Certificate

Telecom Expense Management (TEM)

Unified Endpoint Management (UEM)

VoIP Monitoring

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Conversion Rate Optimization

Customer Success

Digital Signage

Email Marketing

Employee Advocacy

Graphics

Marketing Automation

Presentation

Search Marketing Intelligence

Social Login

Social Media Management

Survey & Forms Building

Web Analytics

Marketing

Project Management

Professional Services

Customer Relationship Management (CRM)

Field Sales Software

Sales Pipeline

Sales

Data Loss Prevention

Security

Automotive

Awards Management

Car Rental

Emergency Notification

Legal Research

PCB Design

Real Estate Property Management

Vertical-Specific

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Answerly is an AI-based chatbot solution that aims to enhance customer engagement for businesses. According to the vendor, this product offers a personalized AI assistant that can be trained to provide accurate responses to customer queries. It is suitable for businesses of various sizes, including small startups and large enterprises. The product caters to a wide range of professions and industries, such as e-commerce companies, customer support teams, marketing and sales professionals, service-based businesses, and technology companies.

## Key Features

**Personalize Your AI Assistant**: Users can assign a unique name and character to their AI assistant, reflecting their brand ethos. They can also set distinct traits to foster interactive and engaging conversations with visitors.

**Train the AI Assistant**: Users can empower their AI assistant with customized knowledge about their business using the intuitive Knowledge Hub. They can easily feed necessary information to train the chatbot and improve customer service.

**Built-in Contact Form**: When the AI assistant encounters unfamiliar situations or cannot address user queries, it triggers a contact form. Customers can send messages directly to the user's inbox, ensuring no question goes unanswered.

**Real-time Conversation History**: Users can have real-time visibility of live chats, interactions, and engagement between their AI assistant and customers. Historical data can be used to identify frequently asked questions, customer pain points, and areas of improvement.

**Import Knowledge Base**: Users can easily import existing content or data from their knowledge base into the Knowledge Hub for fine-tuning the chatbot.

**Import Docs/PDF**: Users can upload and extract valuable information from documents/PDFs to train the chatbot in the Knowledge Hub.

**Knowledge Hub**: The Knowledge Hub serves as the AI brain where users can create and manage content about their business for the chatbot to provide accurate responses.

**Contact Form Functionality**: The chatbot includes functionality that allows customers to reach out directly to the user's inbox.

**Engaging Responses with Pictures**: The chatbot can provide more engaging responses by incorporating relevant images.

**Incorporate Relevant Links**: The chatbot can include relevant web links in the answers it generates for users.

Basic

Founded in 2003, Vivantio is a provider of customer service optimization software and solutions for B2B service teams. By combining enterprise-level software with the flexibility of a cloud-based solution, Vivantio provides a unified service management platform. The platform scales to meet the complex business needs of large, multi-site organizations, to optimize workflows across several departments including IT, operations and customer service.

Vivantio

Standard

Pro Silver

Pro Gold

Pro Platinum

On-Premise

XWiki

Answerly

Knowledge Management

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

TrustRadius

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Knowledge Management Systems

Answerly

Overview

What is Answerly?