Auryc Reviews and Ratings

Use Cases and Deployment Scope

This tool is helpful when it comes to

creating outstanding customer journeys and optimizing revenue.

Allows customer journeys to be optimized

faster.

Manifest and emphasize what is essential

information with a visual context in all digital user interactions.

As part of our ongoing website optimization

efforts, this is useful for tracking custom events.

Likelihood to Recommend

The session recording tool in Auryc is one of its most

useful features, as it allows you to filter by particular time frames and

traits to find people who participated in a design experiment and see how they

interact with new content.

It's worth noting that Auryc's funnel analysis makes it easy

and clear for stakeholders to see where conversion rates are falling.

We can also quickly design pop-up exit questionnaires and

collect your own data.

Use Cases and Deployment Scope

Auryc is the primary tool for the company to track user behavior, validate use cases and identify both potential bugs and areas of opportunity. Once our team was able to understand the tool, it was very helpful to observe specific trends. And we had a dedicated account manager who was always supportive when we had questions along the way. As a Sr. UX Designer, I would go into Auryc to watch unmoderated users click through our app, observe areas where there were clicking, track rage clicks, and heatmap the pages so I could optimize our comps.

Likelihood to Recommend

Our team did not have a dedicated person in-house who focused on building reports and analyzing user behavior. Although the platform is very good at allowing us to watch individual users and find general trends and user flows, I wish it was easier to generate automated reports that would provide regular insights or recommendations.

Use Cases and Deployment Scope

We use the tool to monitor user engagement and behaviour by setting up events through the tool. The tool helps us understand the level of interaction the users have with our product and what works for the user & does not work and what could potentially be better for them.

Likelihood to Recommend

The tool provides actionable insights with ease. The report summary and the recorded user sessions are great to understand user engagement. The team is also very responsive and helpful. We use the tool to monitor user engagement and behaviour by setting up events through the tool. The tool helps us understand the level of interaction the users have with our product and what works for the user & does not work and what could potentially be better for them.

Use Cases and Deployment Scope

I use Auryc for the feedback section and screen recording. If someone leaves feedback that requires customer support we will reach out to help. We use the screen recordings to see if something on the site is not working properly. We also you the heatmaps to see the customers' journey and if the site needs to be improved to increase revenue.

Likelihood to Recommend

Auryc is well suited for feedback, tracking NPS, heatmaps, troubleshooting the website.