Automox Reviews & Insights

Score8.8 out of 10

266 Reviews and Ratings

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Automox

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Overview

Synthesised from 14 reviews | Last Published May 27, 2026

Automox is primarily used by organizations for automated patch management across diverse endpoints, addressing the business problem of maintaining up-to-date operating systems and third-party applications. In TrustRadius reviews, its ability to streamline updates for both OS and third-party applications is a major strength, cited by 12 of 14 reviewers, significantly reducing manual effort and enhancing security. Reviewers also value its custom scripting 'Worklets' for extending capabilities and its user-friendly interface.

The platform also yields significant time savings and improved visibility into endpoint health, contributing to ROI. However, 5 of 14 reviewers reported issues with Worklet functionality, requiring detailed configurations, and desired more customizable reporting and detailed error messages. Despite these areas for improvement, the overall sentiment indicates a positive impact on security posture and operational efficiency.

Pros

Automated OS and third-party patch deployment
Custom scripting and automation via Worklets
Significant time savings for IT teams
Enhanced endpoint security and vulnerability management
Centralized visibility and control over endpoints

Cons

Inconsistent Worklet functionality and evaluation system
Limited customization options for reporting and dashboards
Insufficient detail in error messages for troubleshooting
Challenges with third-party application update versions
Endpoint connectivity issues requiring agent reinstallation

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Automox Reviews

156 Reviews

Automox Review

Rating: 9 out of 10

Incentivized

June 26, 2026

Use Cases and Deployment Scope

I am using Automox for managing our endpoint, patch deployment or releasing across our organisation. It keeps our device secure as well as up to date without any extra efforts and reduce our IT team work. Before this everything is very difficult for us to manage across organisation. Automox streamline the whole process by simply giving us visibility and transparency. It reduces operational heads, improves security and maintain consistency across the organisation.

Pros

Automation of patch and endpoint management reduce manual work and human error.
Centralised visibility and transparency of endpoints.
Easy to implement new policies across the organisation without any problem.

Cons

Reporting and analytics dashboard not as much useful because it has limited features.
For complex environments it is very annoying to manage workflow for automation.

Likelihood to Recommend

As per my experience, it is very good for every organisation bcz it manage patches and endpoint for ensuring better security and devices up to date. It maintains consistency, visibility and transparency across the organisation. Improving security compliance, reduce manual efforts in routine maintenance tasks. overall it gives strong balance of everything in single solution.

Prerna Kohli

Project Manager in Information Technology at PwC (1001-5000 employees)

Vetted Review

2 years of experience

View profile

Perfect Patching solution for all software and platform types

Rating: 9 out of 10

March 17, 2026

Use Cases and Deployment Scope

We need an all-encompassing solution that does both OS updates and third party updates in accordance to a vulnerability management policy so that Criticals, Highs, Medium and Low CVEs get resolved in time. We also need large OS support across Windows, MacOS and many Linux distros. By enforcing patching remotely through Automox we can also oversee installed software and also set certain security configurations through worklets. Automox provides great coverage of reporting as well as easy management of all devices through easy to understand policy management.

Pros

Reporting & Metrics
Automated patching with minimised admin oversight
Great customer support
Wide coverage of OS and third party compatibility
RBAC to allow individual teams to manage their estate.

Cons

Sometimes setup of devices can be difficult e.g Secure Tokens
Keeping Automox application updated can be frustrating
Sometimes difficult to see an overarching overview of the entire estate if devices are split up across many zones.

Likelihood to Recommend

It is quite platform agnostic so it fits many scenarios, and has great support across all platforms. It may be less appropriate a solution if you are looking for further controls such as MDM or access control. The worklets are really helpful for all sorts of different use cases including automation that you would not immediately think something like Automox can do out of the box.

Verified User

Employee in Information Technology (1001-5000 employees)

Vetted Review

2 years of experience

Reliable Easy to use automated patching solution

Rating: 9 out of 10

Incentivized

March 16, 2026

Use Cases and Deployment Scope

We use Automox for automated patch management for our whole organisation, managing and patching our endpoints.

Automox has helped us reduce security vulnerabilities with automated patching being deployed with minimal manual intervention. This has helped us reduce the number of vulnerabilities that are susceptible for an attacker to exploit.

Automox has been easy to deploy with a large scope of endpoints across many operating companies in our organisation.

Pros

Automated Patch management - Easy to create and configure policies and schedule patching that is done automatically.
Ease of deployment across a large number of endpoints
Visibility and Reporting - Great oversight of current patching status on your infrastructure

Cons

Some expansion on deployment status for troubleshooting

Likelihood to Recommend

For a large organisation it has been highly beneficial to streamline all our endpoints into one automated patching solution across our group. This has allowed ease of management, policy creation and deployment saving countless hours while also mitigating vulnerabilities through patching. I would highly recommend Automox for it's ease of deployment and overall patching solution to any organisation.

Verified User

Analyst in Information Technology (501-1000 employees)

Vetted Review

2 years of experience

Modern cloud based RMM and patching tool for remote and hybrid environments

Rating: 10 out of 10

Incentivized

January 5, 2026

Use Cases and Deployment Scope

We use Automox as our endpoint management and patching system for all our workstations and servers. It's cloud based, and a lightweight agent is installed on all devices and is rolled out organization wide.
It solves the problem of patching and inventory management for all our remote and hybrid endpoints.

Pros

automated patching
visibility and reporting
worklets for scripting

Cons

nothing in particular

Likelihood to Recommend

Automox works well for organizations of all sizes, which have a mix of remote, hybrid and endpoints. Setting up Automox is easy and requires limited administrative tasks and personnel. Automated patching is a key strength of Automox. Vulnerability reports can be imported and matched to endpoints, making it easy to remediate.

Verified User

Manager in Information Technology (201-500 employees)

Vetted Review

3 years of experience

AutoMox - Patching Saver

Rating: 8 out of 10

Incentivized

December 31, 2025

Use Cases and Deployment Scope

We as a company need to be Cyber Security Plus compliant, therefore we need to ensure that our devices are patched regularly. Having over 250 devices, making sure all those devices are updated manually is very difficult. Automox allows me to push updates across the organization via one portal. I then can allow updates to be pushed through an Agent that then updates all devices affected. This allows our tenable reports to be in SLA standards.

Pros

Worklet scripts to push via powershell
Autoupdate that you can arrange according to patches
Groups of devices that need certain updates which other devices might not needed.
Show when a devices needs a restart for updates.

Cons

There are some applications that updates to the wrong version causing Channel version issues, this then needs to be excluded from the policy and updated via a script.
Certain software like NET. is not updated
The worklet / remediation / evaluation system is not always effective, does not work all the time. Needs to be very detailed for it work.

Likelihood to Recommend

I was able to update browsera like edge and chrome which have updates every few days, automatically. No more emails to ask people to update edge or chrome. Display drivers and dell drivers are not visible for users, having Automox update them make it much easier for users as not all of the users are technical.

Joel Suthakaran

Cloud Operations Specialist in Engineering at Polaris Software Limited (51-200 employees)

Vetted Review

1 year of experience

View profile

Automox is great for patch management

Rating: 10 out of 10

Incentivized

December 19, 2025

Use Cases and Deployment Scope

We use Automox for our patch management primarily, but it is also extremely useful as an asset management system too.

Through its patch management, we've been able to ensure that all our end points are kept up to date with the latest software. We also have the ability to use Powershell within Automox to push out new softwares and remove old ones.

Pros

Patch Management
PS Scripting
Worklet catalogue

Cons

Sometime the end point will stop talking to the main console, this generally required a reinstall on the endpoint.

Likelihood to Recommend

It's excellent when it comes to patch management. We have all our patches (per OU) set up to run on different days, and get detailed reports on which patches have failed and for what reason. We've also been able to push out windows 11 via Automox too, which for a business with a lot of users, makes live so much easier.

Verified User

Analyst in Information Technology (501-1000 employees)

Vetted Review

3 years of experience

AutoAmazing

Rating: 10 out of 10

Incentivized

July 19, 2025

Use Cases and Deployment Scope

We use Automox for patching and remote controlling devices if an issue where to arise. This means we have full control of sending out updates and seeing what issues devices might be having. We also use the dashboard for helpful information into what devices are critical and need updating and patches.

Pros

Patching
Updates
Providing information

Likelihood to Recommend

Well suited for companies wanting to sort out there own updates and patches.

Verified User

Administrator in Information Technology (51-200 employees)

Vetted Review

1 year of experience

Automox saves time and money

Rating: 10 out of 10

Incentivized

July 2, 2025

Use Cases and Deployment Scope

We use Automox as our primary RMM tool. It handles all of our 3rd party patching on our endpoints and has just recently took the place of WSUS as our server OS patching tool of choice. Automox saves us so much time every day that it has paid for itself in IT hours within the first year of use.

Pros

Incredible Dashboards
Very fast policy updates
Quick to install endpoint
Lightweight endpoint
Great pre-canned policies available to use out of the box

Cons

Can be a bit to learn if you don't start with Automox university
Some of the new worklets can be problematic
More roadmapping

Likelihood to Recommend

Automox is great for handling OS and 3rd party application patching. It is able to easier take a huge burden off of what was once a pretty problematic or time consuming process. I do not have a lot of experience with with using Automox for functions outside of those two workloads but the minimal things i have used customs worklets for it has done fine.

Seth Sorenson

IT in Information Technology at Miron Construction Co., Inc. (1001-5000 employees)

Vetted Review

2 years of experience

View profile

Make your life and management easier less headaches for updates and patching

Rating: 9 out of 10

Incentivized

June 26, 2025

Use Cases and Deployment Scope

Automate pushing updates for our tools across all our forest, simplify the manage of our devices. Allow us to get a big picture how the status of all the systems and we can quickly make changes, deploying new tools is esaier than ever. the remote desktop features allow access to our technicians for a quick look and resolve any issue remotely.

Pros

Policies and Worklegs
Dashboard
Remote Desktop

Cons

The console website functionality
Win updates logs
Worklegs catalog

Likelihood to Recommend

If you have a large headcount of devices, Automox assist you to keep your system upto date, you can set policies for any particular app or system update, categorize users by group, you can check log files also for troubleshooting. Automox don't support mobile devices, so is your organization have Smartphones and tablets that needs to be under management, this is not your solution.

Verified User

Analyst in Information Technology (1001-5000 employees)

Vetted Review

Automox helps with endpoint management

Rating: 8 out of 10

Incentivized

June 26, 2025

Use Cases and Deployment Scope

We have a pretty sizeable number of mobile clients and trying to get those devices in house on a regular basis was problematic. Automox enabled us to be able to automate a lot of software patching and maintenance that reduced exposure windows and enabled employees to continue to work without the inconvenience of having to bring their devices to the office for patching and updating.

Pros

Update third-party applications
Update operating system
Allow for policy enforcement/application.

Cons

Apply updates without enduser acknowledgement for certain conditions

Likelihood to Recommend

The product is well positioned to assist IT teams with device maintenance in environments where mobility is predominant. It is especially helpful for disparate systems. It does have some overlap with Intune and that could compete for prioritization of policies and updates.

Andrew Roper

Information Security Officer in Information Technology at Hampton Roads Community Foundation (11-50 employees)

Vetted Review

1 year of experience

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