Name: AvidCircle
Author: Avidestal Technologies

Help Desk

Web and Video Conferencing

Customer Support

Business Intelligence (BI)

Collaboration

Enterprise Resource Planning (ERP)

Interactive Voice Response (IVR)

Enterprise

Accounting

CTRM

Revenue Management

Finance and Accounting

Applicant Tracking

Compensation Management

Corporate Learning Management

HR Management

International Payroll

Payroll

Resume Parsing

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

API Management

Cloud Storage

Data Governance

Data Pipeline

Desktop Outsourcing

Electronic Data Interchange (EDI)

Fraud Detection

IT Service Management (ITSM)

Industrial IoT

Integration Platform as a Service (iPaaS)

Metadata Management

Network Access Control (NAC)

Network Performance Monitoring

Relational Database Management Systems

Remote Monitoring and Management

Remote Support

Security Validation

Software Defined Storage (SDS)

Solid State Drives

Static Application Security Testing (SAST)

Threat Hunting

VoIP Monitoring

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

App Store Optimization (ASO)

Business Card Scanning

Consumer Ratings & Reviews

Content Management

Digital Analytics

Digital Experience Platforms (DXP)

Email Marketing

Event Registration

Marketing Automation

Online Reputation Management

Real-Time Interaction Management

Social Media Management

Social Media Publishing

Survey & Forms Building

Web Analytics

Marketing

Business Caller ID

Professional Services Automation

Project Management

Transcription

Professional Services

Customer Relationship Management (CRM)

Lead Generation

Point of Sale

eCommerce

Sales

Microsegmentation

Security

Auto Repair

Building Information Modeling (BIM)

Car Rental

Church Management

Insurance Agency Management

Vertical-Specific

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The AvidCircle™ platform is positioned as a tool for brand-led community engagement. According to the vendor, it is designed to cater to the needs of marketing professionals, market researchers, customer experience managers, brand managers, and product managers across various industries. AvidCircle™ offers a range of features to help businesses of different sizes create and manage their online communities. Whether businesses want to connect with their existing consumer database or recruit new consumers, the platform claims to provide the necessary tools for effective audience engagement.

## Key Features

**Create Online Community**: According to the vendor, businesses can build their online community by incorporating custom brand elements and inviting members from their existing consumer database or recruiting new consumers.

**Member Profiling**: AvidCircle™ allows businesses to profile community members using screening questions to gather demographic data, which can be used for targeted decision-making, as claimed by the vendor.

**Visibility Control**: The platform offers the ability to set the visibility of members' comments. This feature is said to assist businesses in managing the level of engagement and moderation within their community.

**Transcript Downloads**: AvidCircle™ enables businesses to easily download multiple post transcripts together, facilitating comprehensive analysis and record-keeping, according to the vendor.

**Ticket System**: The platform provides a ticket system that allows for efficient management of support inquiries, with the aim of ensuring immediate grievance redressal, as claimed by the vendor.

**Segmentation**: AvidCircle™ offers over 200 profiling questions to help businesses segment their audience based on specific brand requirements, according to the vendor.

**Rewards Portal**: The platform allows businesses to set up a comprehensive rewards portal to incentivize and instantly gratify community members, as claimed by the vendor.

**Engagement Measurement**: AvidCircle™ provides businesses with the ability to view and measure engagement on all content shared and posted within their online community, aiming to help gauge the effectiveness of engagement strategies, according to the vendor.

**Polls and Surveys**: According to the vendor, businesses can create and post polls and surveys to gather insights from community members, inviting them through push notifications, email, or SMS.

**Content Pinning**: AvidCircle™ offers the ability to pin relevant content within the community, ensuring it receives attention and remains easily accessible for future reference, according to the vendor.

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Online community platforms are enterprise platforms designed to foster collaboration between employees and with customers. Typical functionality includes social networking, blogs, wikis, discussion boards, polls, ratings and reviews, support, private messaging, etc. Community platforms differ from social networks in that they are usually  much more specific, i.e. users of a specific product.

Community

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Community Platforms and Solutions

AvidCircle

Overview

What is AvidCircle?