TrustRadius Insights
Intuitive and Easy to Use: Users have consistently found Backbone to be intuitive and easy to navigate, allowing for a simple and …
Starting at $199 per month
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Basic
$199
Cloud
per month
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Details
- About
- Tech Details
What is Backbone?
Backbone Features
- Supported: Cataloging/Categorization
- Supported: Supplier Management
- Supported: Billing & Invoicing
- Supported: Inventory Management
- Supported: Data Import/Export
- Supported: Fashion Illustrations
- Supported: Pattern Grading
- Supported: Pattern Layout/Print/Cut
- Supported: Pattern, Color & Art Storage
- Supported: Presentation Tools
- Supported: Textile Pattern Design
- Supported: Cost Tracking
- Supported: Design Management
- Supported: Document Management
- Supported: Product Data Management
- Supported: Requirements Management
Backbone Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Web-Based, Mac, Windows, Linux, Chromebook |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Pros
- Cons
Intuitive and Easy to Use: Users have consistently found Backbone to be intuitive and easy to navigate, allowing for a simple and efficient user experience. Numerous reviewers have praised the software's ease of use, making it accessible even for first-time users.
Well-designed User Interface: The well-designed user interface of Backbone has been highly appreciated by users. Its visually appealing and clear design makes it easy to navigate through the software's features and functionalities. This aspect of Backbone has garnered positive feedback from a significant number of reviewers.
Responsive Customer Service: Backbone's customer service team has received high praise from users for their responsiveness and helpfulness. Reviewers have expressed satisfaction with the prompt assistance provided by the support team, which contributes to a positive user experience.
Limited functionality: Some users have expressed frustration with the limited functionality of Backbone. They feel that there are several missing features such as complete costing with margin and landed cost views, forecasting materials and production, inventory management, lab dip status and review, and product lifecycle planning. This limitation has made it difficult for users to fully utilize the software for their needs.
Glitches and errors: Multiple reviewers have encountered glitches and errors while using Backbone. These issues mainly arise when creating and editing spec pages, leading to errors in data entry. Users have also mentioned occasional bugs and software issues that set them back in their work. The presence of these glitches has affected the smooth operation of the system.
Lack of streamlining: Some users find that Backbone lacks certain streamlined processes. They mention that saving and sharing tech packs with external vendors could be more efficient. Additionally, they note that regenerating an entire tech pack due to a single error is time-consuming and repetitive. Users also express a desire for easier ERP integration for costing, style, and color assignment, as well as better integration with Shopify for inventory management.