Barracuda Email Protection Reviews and Ratings

Rating: 8.7 out of 10

Score

8.7 out of 10

Community insights

TrustRadius Insights for Barracuda Email Protection are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Easy Deployment: Many users have found the deployment process of the product to be easy and straightforward. It has been praised for its simplicity, allowing users to quickly get up and running without any hassle.

Excellent Protection Against Online Threats: The product has received positive feedback for its ability to protect against various online threats such as SPAM, phishing, ransomware, and malware. Users have appreciated the comprehensive protection it provides, giving them peace of mind while using their email.

First-Rate Technical Support: Users have had a positive experience with the technical support provided by the company. They describe it as first-rate and efficient, highlighting the helpfulness and expertise of the support team in resolving any issues or concerns that arise.

Reviews

59 Reviews

Barracuda Email Protection is essential software for any business

Rating: 9 out of 10

Incentivized

October 28, 2025

Use Cases and Deployment Scope

We use Barracuda Email Protection company - wide for email filtering and email management. It's important for our organization because it gives every user the access to manage their own email - blacklists, whitelists, blocking email addresses or entire domains. Most of our employees use it daily, it's become a critical part of our everyday workflow.

Pros

It gives employees access to manage their own email instead of reaching out to the MSP
The interface is intuitive and easy to navigate
Employees manage their own whitelists and blacklists

Cons

The filtering is very good, but could be just a little better. It does get 95% of the spam, but a couple get through in a week that are obviously spam.

Likelihood to Recommend

If you have your own domain-based email (you're not using free accounts like gmail or outlook.com) you will need an email management solution and Barracuda Email Protection is one of the best. it gives you all the tools you need for email management in one package. Managing spam, whitelists, blacklists and also getting easy email archiving are critical in the business world and Barracuda Email Protection has all those tools in one convenient package.

Verified User

Manager in Information Technology (51-200 employees)

Vetted Review

5 years of experience

Trusted for 4 Years

Rating: 10 out of 10

Incentivized

July 31, 2025

Use Cases and Deployment Scope

As an MSP we have been using Barracuda Email Protection for ourselves and many clients for over 4 years. Support Team has always been quick whenever needed. They had help us configuring email security while migrating email system from on premises to cloud or vice versa. It blocks most phishing and junk emails effectively. Encryption, bulk detection and content policies are super helpful. We occassionally see a few spam emails still slip through, which is why I’m giving it a 9 instead of a 10. Its not major issue but it’s something we hope improves in future. Regardless we consistently recommend Barracuda Email Protection to all of our MSP clients.

Pros

bulk email detection
[...] Message was blocked due to No PTR Record ()
[...] - Message was blocked due to Spam (Machine learning)

Cons

[...] - email passed thru even though domain it is in many block list
[...] - it inlcudes phishing for Paypal
[...] phgishing email

Likelihood to Recommend

As per my experince Barracuda Email Protection is great for small businesses. We have multiple customers using it with Exchange on premises. or Office 365 and setup is always simple.

Verified User

Partner in Information Technology (11-50 employees)

Vetted Review

Reseller

12 years of experience

Barracuda fills in the gaps that Microsoft leaves wide open

Rating: 7 out of 10

Incentivized

January 1, 2025

Use Cases and Deployment Scope

When we originally signed up for M365, their built-in DLP was bad and rarely caught critical items that needed protection. We needed a better solution and started looking around, and the Barracuda Email Security platform was cheap and did a good job. For us it now does spam filtering, business email continuity, DLP, malware/virus filtering, and URL-review to make sure phishing emails don't get through.

Pros

Great job on URL-filtering, it reviews every link sent in an email and rewrites it to open in a sandbox first if clicked on.
It's cost-effective and doesn't break the bank

Cons

Their DLP is a bit inflexible and cannot handle custom additions. You either turn on the 'group' of regulations you want to protect against (PCI-DSS, HIPAA, credit cards, etc.) and take the defaults, or you don't. Nothing outside of that.
They increased the price about 2 years ago.

Likelihood to Recommend

I would definitely recommend it due to the decent pricing. I wish the MS built-in M365 tools were better, but Barracuda does a good job of taking their place. For industries that need DLP on their email, like healthcare, banking, and education, Barracuda provides a reliable product for a good cost. The additional services you get, malware/AV filtering, URL filtering, spam protection, business continuity, those are all icing on the cake. The only issues we've ever really had with them is that it will sometimes take a back/forth string of emails and decide randomly to encrypt it, so what was a flowing benign conversation is now locked behind a wall for recipients. As the sender, you have no idea when it's going to decide to do this and have to remember to tag emails with a decrypt tag long before it happens or face the consequences.

Verified User

C-Level Executive in Information Technology (201-500 employees)

Vetted Review

7 years of experience

Powerfull product that is quick to deploy

Rating: 8 out of 10

November 22, 2022

Use Cases and Deployment Scope

Barracuda Essentials provides inbound and outbound email filtering to help reduce spam and phishing attacks that reach end user mailboxes. Uses a mix of SPF / Dkim filtering along with a sender reputation score to help identify patterns. Can also be used to rate limit outbound emails to flag up any malicious activity

Pros

Email Filtering
Spam Filtering
Simple Interface

Cons

complex to setup advanced features
reports not easy to use
poor intergraiton to phishline

Likelihood to Recommend

Good add on for office 365 , good guides abailble to get setup to provide filtering quickly. Can give users the ability to approve their own blocked mail or set to only allow admins to release. Keeps a good audit log that details every action that is taken by support staff.

Verified User

Consultant in Information Technology (201-500 employees)

Vetted Review

4 years of experience

Reinforced awareness

Rating: 8 out of 10

Incentivized

September 21, 2022

Use Cases and Deployment Scope

Helps to make companies aware of how a security breach is a mail away. With campaigning and results, we can show how email security is important in today's society.

Pros

Campaigning
Platform
Library

Cons

Responsiveness
Languages
Customization is not easy

Likelihood to Recommend

With Barracuda Security Awareness Training, we can easily show the security risks that a simple untrained employee can be. From sending cheeky emails to dropping a random USB stick on a desk.

Verified User

Consultant in Information Technology (1-10 employees)

Vetted Review

1 year of experience

Feature rich security awareness platform with deep email security integration

Rating: 7 out of 10

Incentivized

September 21, 2022

Use Cases and Deployment Scope

This product can be used in order to educate people on how to be more aware of security risks in enterprise and home environment.

Pros

Training implementation
Custom templates
Default libraries

Cons

Responsiveness
User interface
Customizing campaigns

Likelihood to Recommend

Our staff is more aware of the targeted phishing campaigns in our industry thanks to Barracuda Security Awareness Training.

Kristian Morozov

Network & Security Support Engineer in Information Technology at Kappa Data (11-50 employees)

Vetted Review

1 year of experience

View profile

Barracuda Security Awareness Training offers peace of mind

Rating: 10 out of 10

Incentivized

September 21, 2022

Use Cases and Deployment Scope

It allows us to make sure we are on top of security awareness with our employees. The training helps employees think before clinking on a link.

Pros

Awareness - don't click
Training - to avoid recurrance
Helps companies to avoid a breach

Cons

Pricing

Likelihood to Recommend

Barracuda Security Awareness Training is well suited in a variety of industries, but specifically in government and education.

Verified User

Account Manager in Sales (11-50 employees)

Vetted Review

Reseller

3 years of experience

Barracuda Security Awareness Training Review

Rating: 10 out of 10

Incentivized

September 21, 2022

Use Cases and Deployment Scope

This product helps bolster the human element of cybersecurity.

Pros

Educating
Proventing
Ease of Use

Cons

Better sales materials
easier to use control portal
Warning for IT staff when project is started

Likelihood to Recommend

Barracuda Security Awareness Training is well suited for any company that provides email to its employees.

Jordan White

IT Systems Consultant in Sales at Complete Computing Inc (11-50 employees)

Vetted Review

Reseller

5 years of experience

View profile

Catch a Phishline!

Rating: 6 out of 10

Incentivized

June 15, 2022

Use Cases and Deployment Scope

We regularly send out Phishline campaigns to our users to gauge engagement and then implement training sessions with our users. It's a great way to see if the security training and awareness you are providing your users are paying dividends.

Pros

Great library of examples.
Great library of training materials.
Very powerful and customizable.
Superb way of providing stats and details on our campaigns.

Cons

Make the interface less confusing. It's almost too powerful which leads to confusion.

Likelihood to Recommend

Good at security training.

Tom Jubb

IT Direcor in Information Technology at Gammon and Grange (11-50 employees)

Vetted Review

1 year of experience

View profile

A solid platform with great tools, slightly let down by a clunky UX

Rating: 6 out of 10

Incentivized

May 5, 2022

Use Cases and Deployment Scope

We use this to help train our users about phishing and other forms of email attacks, as well as the general risks of cybercrime. This helps to strengthen the last line of defense - the human behind the keyboard. The tool also allows us to test our endpoint protection products using the collection of file-based attacks.

Pros

USB key attack testing
Training and reporting
SMS attack testing

Cons

The interface is very dated and cumbersome
Setup was not as simple as it should have been
Some of the training that is supplied has a thick American accent which puts users off

Likelihood to Recommend

It's great for those without any security training tools, particularly small businesses or those without in-house security teams. However, for those large customers, they will probably do it in-house within their dedicated teams, so it can be more tailored to the organization. Microsoft 365 Defender users will probably not need it either, as Microsofts in-build tools have really come along, and have a much better interface.

Luke Page

IT Intrastructure Engineer in Information Technology at Mabey Hire (201-500 employees)

Vetted Review

2 years of experience

View profile