Trusted for 4 Years
July 31, 2025

Trusted for 4 Years

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Reseller

Overall Satisfaction with Barracuda Email Protection

As an MSP we have been using Barracuda Email Protection for ourselves and many clients for over 4 years. Support Team has always been quick whenever needed. They had help us configuring email security while migrating email system from on premises to cloud or vice versa. It blocks most phishing and junk emails effectively. Encryption, bulk detection and content policies are super helpful. We occassionally see a few spam emails still slip through, which is why I’m giving it a 9 instead of a 10. Its not major issue but it’s something we hope improves in future. Regardless we consistently recommend Barracuda Email Protection to all of our MSP clients.

Pros

  • bulk email detection
  • [...] Message was blocked due to No PTR Record ()
  • [...] - Message was blocked due to Spam (Machine learning)

Cons

  • [...] - email passed thru even though domain it is in many block list
  • [...] - it inlcudes phishing for Paypal
  • [...] phgishing email
  • Reduced time spent on email-related tickets
  • over 70% drop in email security related help desk requests
  • Ability to encrypt emails helped with compliance requirements
Overall, Barracuda Email Protection is very user-friendly. From an MSP perspective, managing multiple clients through the portal is relatively smooth, and centralized control makes it easier to maintain consistent policies across tenants. I would like to have some more filters when navigating from email logs and some more options to setup rules / policies. Overall day-to-day management is very efficient

Do you think Barracuda Email Protection delivers good value for the price?

Yes

Are you happy with Barracuda Email Protection's feature set?

Yes

Did Barracuda Email Protection live up to sales and marketing promises?

Yes

Did implementation of Barracuda Email Protection go as expected?

Yes

Would you buy Barracuda Email Protection again?

Yes

As per my experince Barracuda Email Protection is great for small businesses. We have multiple customers using it with Exchange on premises. or Office 365 and setup is always simple.

Barracuda Email Protection Feature Ratings

Secure Email Gateway
9.6
Anti-malware
10
Customizability
9
Threat Detection
10
End-to-End Encryption
10
Management Tools
9

Comments

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