TrustRadius Insights
Better Reports has garnered positive feedback from users due to its customer service and quick response times. Customers have found their …
Starting at $19.90 per month
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What is Better Reports?
Better Reports is a data analytics and reporting tool designed to help businesses connect and analyze data from various apps and platforms. According to the vendor, it is suitable for companies of all sizes, ranging from small startups to large enterprises. Professionals and industries such as e-commerce...
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Basic
$19.90
Cloud
per month
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Details
- About
- Tech Details
What is Better Reports?
Better Reports is a data analytics and reporting tool designed to help businesses connect and analyze data from various apps and platforms. According to the vendor, it is suitable for companies of all sizes, ranging from small startups to large enterprises. Professionals and industries such as e-commerce businesses, SaaS companies, financial services, customer support teams, and marketing and advertising agencies can potentially benefit from the reporting capabilities offered by Better Reports.
Key Features
100+ built-in reports: According to the vendor, users can access over 100 pre-built reports and metrics tailored for each connector to analyze data efficiently.
Visual report builder: The vendor claims that users can create custom reports using pivot tables or visual charts to visualize and analyze data according to specific requirements.
Schedule automatic reports: The vendor states that users can schedule daily, weekly, or monthly reports to be automatically sent to their inbox or Google Sheets, enabling them to stay updated with the latest insights.
Drill down to the details: According to the vendor, users can segment and filter data by any field, allowing them to perform in-depth analysis and explore specific details.
Powerful BRQL language: The vendor claims that Better Reports has its own BRQL (Better Reports Query Language) syntax, which users can utilize to create custom metrics and reuse them across different reports, potentially saving time and effort.
One-click export: The vendor states that users can easily download reports in various formats, including CSV, PDF, Excel, or HTML files, with just one click, facilitating further analysis or sharing.
Granular permissions: According to the vendor, users can create separate spaces for each team and set up granular permissions for each member, ensuring control over report access and modification.
Better Reports Features
- Supported: Ad hoc Reporting
- Supported: Dashboard
- Supported: Data Connectors
- Supported: Drag & Drop
- Supported: Real Time Analytics
- Supported: Real Time Data
- Supported: Real Time Reporting
- Supported: Visual Analytics
- Supported: Data Visualization
- Supported: KPI Monitoring
- Supported: Search/Filter
- Supported: Access Controls/Permissions
- Supported: Ad hoc Query
- Supported: Customizable Dashboard
- Supported: Customizable Reports
- Supported: Data Import/Export
- Supported: Data Management
- Supported: Multiple Data Sources
- Supported: Reporting & Statistics
- Supported: Reporting/Analytics
- Supported: Scheduled/Automated Reports
- Supported: Third Party Integrations
- Supported: Financial Reporting
- Supported: Sales Reports
Better Reports Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Web-Based |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
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Better Reports has garnered positive feedback from users due to its customer service and quick response times. Customers have found their inquiries handled efficiently and effectively, making it a reliable choice for support. Additionally, the software has proven invaluable in seamlessly transferring reports between Shopify stores without any extra charges, providing convenience and cost savings for users.
The user-friendly nature of Better Reports has been widely praised by customers. It offers the flexibility of a SQL database combined with the simplicity of a visual reporting system, resulting in an intuitive experience. As a result, many users have made it their go-to app extension on Shopify and highly recommend its installation to others.
Furthermore, Better Reports has helped businesses gain visibility into multi-merchant data at scale, surpassing the capabilities of other reporting tools such as Stripe's Sigma. Users have expressed relief at finding a solution to complex reporting requirements that were not available in accounting systems like QuickBooks. This software has provided a much-needed avenue for generating custom reports on a regular basis, whether daily, weekly, or monthly, enabling businesses to stay organized and informed.
In addition to its features, Better Reports differentiates itself through its attentive and accessible support team. Users appreciate the availability of the Better Reports team to assist in configuring and exploring data in new ways. The willingness to guide users through the software's functionalities ensures that they can maximize its potential and make the most of their data analysis efforts.
Exceptional Customer Support: Reviewers consistently praise the exceptional customer support provided by Better Reports. Many users have expressed their satisfaction with the quick response times, personable interactions, and willingness of the support team to go above and beyond in assisting them with their queries and issues.
Customizable Reporting: Users highly appreciate the ability of Better Reports to create custom fields at various levels of data. This feature has transformed their ability to analyze their businesses and provides them with accurate information. They find it easy to use and mention that without Better Reports, they would not be able to accurately report on their businesses.
Responsive Development Team: The responsiveness of the Better Reports development team sets them apart from other apps. Reviewers highlight that the developers respond quickly, often within the same day, and provide solutions to their queries or requests. This level of responsiveness is considered crucial and highly valued by users as it ensures a smooth user experience.
Complex Custom Fields: Some users have found the custom fields in Better Reports to be complex and challenging to navigate without assistance. They expressed a need for more intuitive options or clearer instructions within the software.
Daunting Interface for Custom Reports: The interface of Better Reports has been described as daunting, particularly when it comes to creating custom reports. Users mentioned that it took some time and effort to understand how to use the interface effectively.
Data Accuracy Limitations: A few users noted that due to certain restraints and updates in Shopify, there were instances where the data pulled by Better Reports did not accurately reflect the current situation. However, they acknowledged that this issue was beyond the control of the software itself.