TrustRadius Insights
Biller Genie has proven to be an effective tool for automating the accounts receivable process, according to users. By simplifying …
Starting at $24.95 per month
View PricingOverview
What is Biller Genie?
Biller Genie is an accounts receivable automation platform designed to streamline the billing process for small to medium-sized businesses. According to the vendor, this solution caters to various professions and industries, including accountants/bookkeepers, financial institutions, franchises, payment...
Recent Reviews
Leaving a review helps other professionals like you evaluate Accounting Software
Be the first one in your network to review Biller Genie, and make your voice heard!
Get StartedPricing
Basic
$24.95
Cloud
per month
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Details
- About
- Tech Details
What is Biller Genie?
Biller Genie is an accounts receivable automation platform designed to streamline the billing process for small to medium-sized businesses. According to the vendor, this solution caters to various professions and industries, including accountants/bookkeepers, financial institutions, franchises, payment providers, and solopreneurs.
Key Features
Invoice Messenger: According to the vendor, users can send messages along with invoices to provide additional information or instructions to customers.
Customer Portal: The vendor states that Biller Genie offers a fully-functional customer portal where subscribers and their customers can log in, make payments, view payment history, and set up auto-pay.
Integrated Payments: According to the vendor, the platform seamlessly integrates with the subscriber's existing payment processor, enabling customers to make payments directly through Biller Genie.
Technology Fees: The vendor claims that businesses can add technology fees to invoices to cover the costs associated with using the Biller Genie platform.
Lender Center: According to the vendor, Biller Genie provides a lender center feature that allows businesses to manage their relationships with lenders and streamline the financing process.
Auto Pay: The vendor states that customers can set up automatic recurring payments using the Auto Pay feature, ensuring convenience and timely payments.
Paper Mail: According to the vendor, Biller Genie offers the option to send physical copies of invoices and other documents through traditional mail.
Late Fee Manager: The vendor claims that businesses can easily add and manage late fees for overdue invoices using the Late Fee Manager feature, encouraging prompt payment from customers.
Payment Planner: According to the vendor, Biller Genie provides a payment planner tool that helps businesses forecast their cash flow by allowing them to schedule and track expected payments.
Software Integrations: The vendor states that Biller Genie seamlessly integrates with popular accounting software like QuickBooks Online, Xero, AccountingSuite, and others, eliminating duplicate work and simplifying reconciliation.
Biller Genie Features
- Supported: Accounts Receivable
- Supported: Bank Reconciliation
- Supported: Billing & Invoicing
- Supported: Budgeting/Forecasting
- Supported: CPA Firms
- Supported: Financial Reporting
- Supported: General Ledger
- Supported: Inventory Management
- Supported: Nonprofits
- Supported: Client Management
- Supported: Client Portal
- Supported: Document Management
- Supported: Due Date Tracking
- Supported: For CPA Firms
- Supported: Staff Management
- Supported: Task Management
- Supported: Workflow Management
- Supported: ACH Payment Processing
- Supported: Aging Tracking
- Supported: Check Processing
- Supported: Customer Statements
- Supported: Online Payments
- Supported: Partial Payments
- Supported: Payment Collection
- Supported: Receivables Ledger
- Supported: Recurring/Subscription Billing
- Supported: Billing Portal
- Supported: Contact Database
- Supported: Customizable Invoices
- Supported: Dunning Management
- Supported: Invoice Creation
- Supported: Invoice History
- Supported: Mobile Payments
- Supported: Online Invoicing
- Supported: Payment Processing
- Supported: Project Billing
- Supported: Accounting
- Supported: Cash Management
- Supported: Data Import/Export
- Supported: Real Time Data
- Supported: Revenue Recognition
- Supported: Data Security
- Supported: Debit/Credit Card Processing
- Supported: Electronic Payments
- Supported: Electronic Signature
- Supported: In-Person Payments
- Supported: Multiple Payment Options
- Supported: PCI Compliance
- Supported: Payment Processing Services Integration
- Supported: Point of Sale (POS)
- Supported: Reporting/Analytics
- Supported: Deferred Billing
- Supported: Multi-Period Recurring Billing
- Supported: Recurring Invoicing
- Supported: Self Service Portal
- Supported: Activity Dashboard
- Supported: Alerts/Notifications
- Supported: Customizable Branding
- Supported: Customizable Fields
- Supported: Customizable Reports
- Supported: Invoice Processing
Biller Genie Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Web-Based |
Comparisons
Compare with
Reviews
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
Biller Genie has proven to be an effective tool for automating the accounts receivable process, according to users. By simplifying invoicing and eliminating the need for manual reminders, businesses are able to streamline their payment processes. The software seamlessly syncs with QuickBooks Online, allowing for direct integration with invoices, which customers appreciate for its convenience. Additionally, the payment portal provided by Biller Genie has been praised for making the payment process quick and easy. Users have found the interface to be simple and easy to use, allowing them to focus on other aspects of their business while improving collections and billing procedures. The software's ability to automate reminder emails based on user-defined schedules has received positive feedback, making it a recommended tool for improving accounts receivable management. Biller Genie has also proven particularly beneficial for businesses that do not consistently invoice enough to meet minimum processing fees. With reliable performance and highly praised support, small business owners have found value in utilizing Biller Genie to enhance their payment processes.
Efficient Account Receivable Management: Users have found Biller Genie to be a simple and efficient solution for managing their accounts receivable. Many reviewers have stated that the software automates much of the billing process, resulting in improved efficiency and better cash flow. The automatic reminders feature has been particularly effective in getting invoices paid on time, reducing late payments and improving collection rates.
Seamless Integration with QuickBooks: Reviewers highly appreciate the seamless integration between Biller Genie and QuickBooks Online. They find it easy to use and enjoy the benefits of automated invoice updates, which save them time and ensure accurate financial records. This integration has significantly improved their accounts receivables, allowing them to turn late payments into current ones within a short period of time.
Excellent Customer Service: Users consistently praise the customer service provided by Biller Genie's team. They describe the customer support as helpful, supportive, quick, and super fast. The office staff is often mentioned as being supportive and helpful during setup as well as ongoing support. Customers value this level of service and feel confident knowing they have access to reliable assistance when needed.
Pricing Structure: Some users have expressed frustration with the pricing structure of Biller Genie. They have found the automatic payments feature to be unclear, with an additional cost of $49.95 required for full functionality. Users feel that this lack of transparency is a deliberate tactic aimed at making them pay more later on.
Customer Service: Several users have raised concerns about the customer service provided by Biller Genie. They have mentioned long waiting times, particularly for ACH approvals, and a desire to directly communicate with the underwriting team. Users also reported a lack of response from customer service, which has led to dissatisfaction.
Bugs and Lack of Fixes: Users have encountered bugs while using Biller Genie, particularly related to issues with invoice layout and note sections. These known issues are not being fixed promptly, causing inconvenience for users who rely on accurate invoicing and insertion of terms and conditions.