TrustRadius: an HG Insights company

What is BotPenguin?

BotPenguin can be used to engage customers and visitors anywhere, anytime with live chat, 60+ no-code integrations, and a unified inbox to access all chats. It helps to build stronger customer relationships at every touch point with an omni-channel chatbot that can carry conversations in a brand’s voice.


By harnessing web scraping, URL sleuthing, and FAQ file uploads, along with the wisdom from past conversations, BotPenguins can create smart assistants.


These AI chatbots can provide conversational experience to customers on WhatsApp, Facebook, Instagram, Telegram, Websites, or Mobile Apps. It is a virtual assistant trained on company data to generate leads, support customers, and schedule appointments. It also supports marketing automation through drip, broadcasts, and bulk message campaigns.


Key integrations like HubSpot, SalesForce, SimplyBook, Google Calendar and are available, for a total of 80+ integrations.


Bot Languages: English, Spanish, Portuguese, Arabic, Chinese, Danish, Dutch, French, German, Hebrew, Hindi, Italian, Japanese, Korean, Persian, Polish, Romanian, Russian, Swedish


BotPenguin is an AI chatbot imbued with the ChatGPT model trained on company data to offer fast responses to customer queries 24/7. Plus, agents can switch to Live Chat for complex issues.

Videos

Screenshots

Screenshot of the BotPenguin WhiteLabel Partner Program
Product screenshot
Product screenshot

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Screenshot of the BotPenguin WhiteLabel Partner Program

Technical Details

Technical Details
Deployment TypesSaaS
Mobile ApplicationApple iOS, Android, Mobile Web
Supported CountriesUnited States, Brazil, Australia, United Kingdom, South Africa, Singapore, Canada, Indonesia, UAE
Supported LanguagesEnglish, Spanish, Portuguese, Arabic, Chinese, Danish, Dutch, French, German, Hebrew, Hindi, Italian, Japanese, Korean, Persian, Polish, Romanian, Russian, Swedish

FAQs

How much does BotPenguin cost?
BotPenguin starts at $0.
What are BotPenguin's top competitors?
Fin, Tidio, and Engati, duplicate are common alternatives for BotPenguin.