TrustRadius Insights for Brevo are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Recommendations
Users have recommended trying SendinBlue for its ease of use and lack of unnecessary clutter, suggesting it as a reliable and cost-effective option for mailing/email newsletters or SMS marketing. They also recommend SendinBlue over other HTML service providers on the market. Users suggest signing up for the free account to explore the email campaign options and highlight the tool's simplicity in setting up and integrating into websites.
Furthermore, users emphasize that SendinBlue is a great tool for small and medium businesses, allowing them to quickly and easily conduct campaigns. They also recommend it as a better alternative to MailChimp, considering its affordability and easy management. Additionally, users appreciate the customer service provided by SendinBlue. Some users point out that SendinBlue's email layout builder and automation features are particularly beneficial for indie artists or writers, especially those new to email marketing or autoresponders.
However, it is worth noting that some users found SendinBlue difficult to navigate and lacking in transparency. They suggest using a bulk email cleaning service before sending the contact list through SendinBlue. Despite this, other users recommend trying SendinBlue without hesitation, considering it a good software option that meets their needs while providing an alternative to Mailchimp.
I've been using Brevo for the last two months, and I found it really complete CRM. It´s very easy to use and has a lot of functions. The support area replyed my questions successfully. I highly recommend this tool as a CRM and as a powerful tool to grow your business.
Pros
Email marketing
Automatications
CRM
Cons
Integrations in another chanels
Likelihood to Recommend
People who feel they need to buy a lot of different platforms to do different tasks. Using this CRM will improve the job.
With Brevo, I create communication campaigns for our training services. It's an app that consolidates all the options into a single dashboard, from contacts and campaigns to metrics. It's very easy to use and offers templates. Plus, it has a free plan and allows scalability to suit our needs as a company. As a small business, it meets our expectations and fulfills our requirements. We're very happy with this tool. Thank you, Brevo!
Con Brevo genero campañas de comunicación de nuestro servicio de Capacitaciones, es una app que en un dashboard ha consolidado todas las opciones, desde contactos, campañas y métricas, muy fácil de usar y ofrece templates, además de ello tiene plan gratuito y permite escalabilidad a nuestra conveniencia como empresa; como pequeña empresa cumple con nuestras expectativas y cubre nuestras necesidades. Estamos conforme con esta herramienta. Gracias Brevo
Pros
Secure email delivery
Campaign design
SMTP security validation
envío asegurado de mails
diseño de campañas
validación de seguridad SMTP
Cons
When you have more than 300 contacts, in the free version, it would be helpful if the campaign allowed you to edit the contact list, thus avoiding having to create new campaigns and maintaining the history of mailings.
In the free version, allow the extraction of the contact list.
In the free version, allow scheduling more than one campaign.
cuando se tienen mas de 300 contactos, en la version gratuita, ayudaria que la campaña se pueda editar la lista de contactos, y asi no tener que crear nuevas campañas, manteniendo el historico de los envíos
en la version gratis, permitir la extracción de la lista de contactos
en la version gratuita, permitir la programación de más de 1 campaña
Likelihood to Recommend
Brevo is very useful for small businesses. The lack of a CRM is a bit limiting, but it's very helpful for a small business. I recommend it for its affordable plans for those starting a business, as well as its scalability and ease of use.
Brevo es muy útil para pequeñas empresas, al no tener CRM limita un poco, pero para una pequeña empresa es de mucha ayuda, la recomiendo por los planes accesibles que tiene para quien inicia como empresa y además de la escalabilidad que nos ofrece, asi como también la facilidad de uso.
<i>This review was originally written in Spanish and has been translated into English using a third-party translation tool. While we strive for accuracy, some nuances or meanings may not be perfectly captured.</i>
VU
Verified User
Executive in Information Technology (1-10 employees)
we use Brevo as tools to conducting our email marketing campaign. we use it on daily basis by connecting it to our own email. Brevo solve our problem to fill our daily target which up to 2000 email per day, furthermore Brevo template and simple interface helps us to easily understand the tools feature.
Pros
Email campaign
Simple interface
Many usable template
Provide both computer screen and phone screen preview
Cons
interface is simple but too monoton, sometime it hurt users eye
Even though it simple, the step needs to move to different section each
Great email campaign and interval automation between mails
Likelihood to Recommend
I have to fullfill my daily target which 2000 email each day. Brevo, even with its free plan, could send at least 500 email each day, so it really usefull and helps a lot to finish the task before deadline. however, the monthly limit (for a free plan user) is still something to sorry, i mean you already had daily limit, so what is happen with that monthly limit.
VU
Verified User
Employee in Human Resources (5001-10,000 employees)
We use Brevo for email campaigns. It helps us build customer loyalty by sending reminders, announcements, marketing materials, promotions, event updates, and other news we want to share with our customers and the wider community. Brevo also contributes significantly to building a strong company image, in addition to the communication it provides.
Usamos Brevo para campañas de Mail. Aporta a la fidelización de nuestros clientes y así enviamos recordatorios, avisos, marketing y publicidad, promociones, eventos y demas noticias que queremos comunicar a nuestros clientes y a nuestra comunidad en general. Brevo aporta mucho a construir una imagen robusta como empresa ademas de la comunicación que da.
Pros
Its functionality is simple
Effective tools
It has templates that make the work easier.
We can fully customize our campaigns
Su funcionalidad es sencilla
Herramientas efectivas
Tiene plantillas que hacen mas facil el trabajo
Podemos personalizar al 100% nuestas campañas
Cons
I wish the CRM was more user-friendly; we wanted to use it but we didn't understand it.
Have more templates
That it has more images and resources saved
Me gustaría que el crm sea mas amigable, lo quisimos usar pero no lo entendimos
Que tenga mas plantillas
Que tenga mas imagenes y recursos guardados
Likelihood to Recommend
Brevo is very suitable for companies and individuals who want to run email marketing campaigns, create a strong corporate image, manage customer relationships, and build customer loyalty. Like any application, there are areas for improvement, such as more templates and a simpler CRM application, but I believe it has more positive features than negative ones, and for us, it has become a strategic partner.
Brevo es muy adecuado para empresas y personas que desean realizar campañas de mailing marketing, crear un sólida imagen corporativa, el CRM con los clientes y fidelizarlos. Hay puntos de mejora como toda aplicación como mas plantillas, mejor sencilles en su aplicativo de CRM pero considero que tiene mas funcionalidades positivas que negativas y para nosotros se ha convertido en un aliado estrategico
<i> This review was originally written in Spanish and has been translated into English using a third-party translation tool. While we strive for accuracy, some nuances or meanings may not be perfectly captured.</i>
I'm trying Brevo as a replacement for another service I use. I noticed that the free Brevo account offers better features and more features compared to similar services.It's a very intuitive interface. One improvement I would make is to log in with a username and password for the free accounts. This way, I can have all the free accounts independently associated with the same email address, as with Mailchimp. In any case, I prefer you guys.
Estoy probando Brevo como sustitucion de otro servicio que uso, pude percibir en la cuenta gratuita de Brevo mejores y mas herramientas comparadas con servicios similares. Es una interfase muy intuitiva, una mejora que haría es para la cuentas gratuitas poder hacer login con usuario y contraseña de esa forma todas las cuentas gratuitas las puedo tener independientes asociadas a una misma cuenta de correo electronico como ocurre con Mailchimp. De todas formas los estoy prefiriendo a ustedes.
Pros
intuitive interface (interfase intuitiva)
very good help system and FAQ (muy buen sistema de ayuda y pregunta frecuentes)
a very good segmentation system. (un muy buen sistema de segmentacion).
Cons
being able to link different free accounts to the same email address (vincular diferentes cuentas gratuitas a una misma direccion de correo)
You can change your account from a free account to a paid account depending on the situation. Sometimes there are situations where you need to send a lot of emails, but that doesn't happen every month. (poder segun la situacion cambiar de cuenta gratuita a cuenta paga porque a veces se dan situaciones que se requieren mandar muchos mails pero no ocurre todos los meses)
Likelihood to Recommend
Appropriate scenarios would be newsletters, marketing, etc.
Escenarios apropiados, serian boletines de noticias, marketing, etc
We use Brevo to help with emailing from WordPress site and also for a standalone email newsletter that is sent twice monthly.
The first was very important. We had to substitute web host contact forms and email for a reliable solution and Brevo was inexpensive and reliable. There are even free price plans available for a low volume of transaction emails (contact forms, etc.)
Pros
Once configured, it simply works. Every single time.
There are robust analytics and tracking of individual emails even on free plans.
You can buy extra credits for overages instead of having to upgrade your plan.
Cons
Onboarding can be a bit tricky. As with most WordPress additions, different plugins will have different configurations. Don't expect to install and just click activate.
Online support is highly technical. Email is its own beast and even good digital may not know more than the basics.
The reporting is strangely not intuitive or even very end-user friendly even with the robust data being tracked.
Composing in their editor can sometimes sync differently. Just like a video game, it's helpful to save often despite the autosave.
Likelihood to Recommend
I wanted to pull a publication from MailChimp and park it elsewhere. Brevo was a bit of a pain to set up, but after I invested the onboarding time, it's been a cost-effective way to produce this newsletter. I would encourage someone to build in the time with both templates and editor. After that, using Brevo is as easy as using other services.
Through cold outreach, we successfully secured numerous sales using Brevo by sending targeted training campaigns.
Pros
Creating campaigns.
Client retention management.
Sending bulk emails.
AI enabled copy writing.
Cons
Pricing
Likelihood to Recommend
Brevo is the best email marketing tool, specifically for bulk emailing. its easy to secure deals; however, the pricing is too much, especially for people who want to send more than 100k emails.
We needed a bulk emailing platform to inform members and the general public about our opportunities. We use the platform to send emails out about open positions, fellowships, programs, and some general announcements. The platform was also a great solution to allow us to send colorful emails with photos without knowing how to code.
Pros
Setting time to send emails.
Adding images.
Text alignment.
Cons
Sometimes, the font isn't always easy to control.
Difficult, not "easy," not to have hyperlinks underlined and turned blue.
Limited blocks of text and images from the start, but it can be manipulated.
Likelihood to Recommend
User-friendly. Easy to use. I love the feature that allows you to send test emails (as many as you want) so you can test them on your own client and email. Price point is good too. Not too fancy. Helpful tracking tools, too.
I use Brevo to keep my customers informed about real estate news and tips. they contact me back if they need help selling their houses. My business is mostly a relationship based marketing and adding Brevo helps a lot my customers to keep them informed
Pros
Email gets delivered to main inbox
Excellent builder
Great prices
Cons
More analytics data
Likelihood to Recommend
For newsletters or keep you customers informed about news of your business. Information with great value
Sending mail campaigns to promote my events. Collect e-mail by integrating the Brevo plugin in my Wordpress website. I don't use it for newsletters, as I don't use that way to promote my work. I have a tiny educational theatre company, so my target audience is mainly teachers and administrators from schools.
Pros
Drag and drop editor.
Campaign analytics.
importing contacts.
Cons
Credits are a bit to expensive in comparison to subscriptions.
Likelihood to Recommend
Perfect for e-mail subscription, as the annual plan offers a competitive price and good functionality. Less apt for those who, like me, use it only to send an e-mail campaign once in a while. Perhaps reducing the price of credits would make sporadic use like mine more effective, but I prefer the "pause subscription" option.
