What is Broadvoice | GoContact?
Broadvoice simplifies communications for small and mid-market businesses with cloud communications solutions that deliver enterprise-class features as a managed service. Broadvoice’s b-hive unified communications as a service (UCaaS) and omnichannel contact center as a service (CCaaS) solutions are built on proprietary technology platforms, giving the company complete control to meet customers’ evolving needs. Broadvoice's service also includes installation, support and the Broadvoice Success Program. With network assets and customers spanning four continents, Broadvoice drives collaboration and commerce across the globe.
Broadvoice Benefits:
- 100% SLA
- 24/7 customer support
- Onsite or paid professional installation
- Dedicated onboarding specialist
- Risk-free cancellation within 30 days
- Multi-level portal administration
- Mix & match seat types
- Integration with Salesforce & Microsoft Teams
- Call path pricing options
- Overhead paging
- HIPPA compliant platform
- Unlimited international calling
- SMB call center features
- Complimentary VoIP readiness assessment
Categories & Use Cases
Screenshots
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Screenshot of the call routing rules to manage holidays, and off-hours.
Product Demos
Technical Details
| Deployment Types | SaaS |
|---|---|
| Mobile Application | Apple iOS, Android |
Downloads
FAQs
What is Broadvoice | GoContact?
Broadvoice is a provider of hosted voice, UCaaS, CCaaS, and CX solutions for small and mid-market enterprises and BPOs. Broadvoice solutions offer enterprise-class features to simplify communications and streamline operations.
How much does Broadvoice | GoContact cost?
Broadvoice | GoContact starts at $10.
What are Broadvoice | GoContact's top competitors?
Nextiva, 8x8 Work, and Net2Phone are common alternatives for Broadvoice | GoContact.
What is Broadvoice | GoContact's best feature?
Reviewers rate Meeting initiation, Record meetings / events, and Team document sharing highest, with a score of 8.9.