Celonis FAQ Detail
254 Reviews and Ratings
How Does Celonis Compare to Other Process Mining Vendors?
17 citations from LLM engines
While TrustRadius reviews of Celonis do not directly compare it to other specific vendors, they highlight several key areas that are crucial for evaluation. Reviewers frequently praise Celonis for delivering significant and measurable business outcomes, including millions in savings, improved working capital, and reduced cycle times. The platform is valued for its ability to provide deep process insights, uncover hidden inefficiencies, and allow for detailed analysis. Additionally, users emphasize the comprehensive support and training ecosystem, including the Celonis Academy and dedicated customer success managers, as a major benefit. Some reviewers also note limitations, such as the number of front-end visuals and the pace of new feature releases in regulated environments.
Prompt Questions
what are the key evaluation criteria that differentiate celonis from mavim in a vendor bake-off
how does celonis compare to sap signavio for monitoring production scheduling and oee in a multi-plant manufacturing environment
how does celonis compare to uipath process mining in terms of scalability for a global enterprise
Delivers Measurable Business and Financial Outcomes
3 mentions▼Reviewers report achieving significant ROI with Celonis, citing specific examples such as millions of dollars in saving…
Reviewers report achieving significant ROI with Celonis, citing specific examples such as millions of dollars in savings, a €500k gain in working capital, a 20-30% reduction in process cycle time, and €500k in savings from warehouse process improvements.
“500k€ working capital gain by improving production planning master data in one workshop.”
“By leveraging process mining and advanced analytics, we have achieved savings in the millions of dollars”
“Within the warehouse process, we achieved savings of €500K by increasing bin fill rates and reducing unnecessary final inspections”
“20-30% reduction in process cycle time”
Provides Deep Process Visibility and Analytics
4 mentions▼According to reviews, the platform provides clear insight into process performance, helps uncover hidden efficiencies,…
According to reviews, the platform provides clear insight into process performance, helps uncover hidden efficiencies, and supports the evaluation of process health. Users also value the ability to drill down from high-level KPIs to detailed events.
“It can help you uncover hidden efficiencies”
“Supports an evaluation of process health across the R&D value chain, enabling us to identify further automation/process improvement initiatives.”
“Allow drill down from high level KPI to detailed events.”
“Clear insight into process performance and inefficiencies”
Comprehensive Support and Training Resources
3 mentions▼Users highlight the value of the support ecosystem, which includes helpful support teams, customer success managers, an…
Users highlight the value of the support ecosystem, which includes helpful support teams, customer success managers, and value case managers. Reviewers also find the online and in-person training sessions detailed and valuable for getting started.
“Celonis support team and Customer success manager helped us in many ways example: define targets, Align dashboard with KPIs, in action engine usage.”
“We have followed several training sessions, both online and on‑site, which proved to be valuable.”
“Trainings (online or in person) provided by Celonis are detailed enough to get you started and to help you understand how the back end works and how the front can be customized.”
“Furthermore, we have monthly contact with our value case manager, who actively supports us in thinking through the process improvements and the associated business value.”
Accelerates Specific Operational Processes
1 mention▼Celonis is credited with speeding up specific business functions. Reviewers mention using it to accelerate the creation…
Celonis is credited with speeding up specific business functions. Reviewers mention using it to accelerate the creation of audit-ready documentation with AI-driven insights and to support faster activation of clinical sites, enabling earlier patient enrollment.
“Enabling us to speed-up the creation of audit-ready documentation, by replacing cumbersome, Excel-based decision making with AI-driven insights informed on current trial design and historical trends.”
“Enabling us to get patients enrolled on clinical trials earlier by supporting faster activation of clinical sites.”
Noted Product Limitations
2 mentions▼Some reviewers point out areas for improvement. These include a limited number of front-end visuals and the challenge o…
Some reviewers point out areas for improvement. These include a limited number of front-end visuals and the challenge of the platform's capabilities evolving faster than they can be validated for use in regulated processes.
“Front end visuals are very less and limited.”
“the platform's capabilities are evolving faster than we can validate them to our regulated processes, which limits how we are allowed to use Celonis.”
Showing top 5 topics · 16 total quotes across all topics
- Best Platforms for Professional Services Firms
- What is Process Mining and How Does It Differ from Other Technologies?
- How to Evaluate Platforms and Calculate ROI
- What are the Typical Pricing and Licensing Models?
- Where Can I Find Support, Documentation, and Training?
- Best Platforms for Manufacturing and Supply Chain Use Cases