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Celonis

Celonis

Overview

What is Celonis?

Celonis is a Process Intelligence platform that helps companies improve their operations, customer experience, and sustainability. The company’s technology provides a digital twin of a company’s processes, giving everyone in the organization a common language and the ability to identify…

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Learn from top reviewers

Celonis is a gamechanger in process optimization

Rating: 10 out of 10
March 28, 2024
IncentivizedVetted ReviewVerified User
The scope of our use case with Celonis involves five core processes across three companies. Currently, we have process management and optimization teams but struggle to priori...
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Verified user
Employee
Celonis1 year of experience

High performing methodology to build economic value addressing inefficiencies with Celonis

Rating: 10 out of 10
March 20, 2024
IncentivizedVetted ReviewVerified User
We use Celonis to help our clients detecting inefficiencies that can be addressed, in order to generate economic value
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Verified user
Consultant
Celonis7 years of experience

Celonis's implementation as great

Rating: 10 out of 10
March 20, 2024
IncentivizedVetted ReviewVerified User
Our organization has several streams for the Celonis implementation, from the procure-to-pay process to the HR process. As an internal audit department, we use Celonis for aud...
Continue reading
Alessandro Kossuth
Manager - Sales
Continuous Monitoring and Auditing
Saipem
Celonis2 years of experience

Celonis is good for discovering the actual processes and what type of variants one can find.

Rating: 10 out of 10
March 20, 2024
IncentivizedVetted ReviewVerified User
I use Celonis to improve financial and accounting processes in our organization; we are using it to find bottlenecks that impair automation in our processes. By using Celonis,...
Continue reading
Verified user
Analyst
Celonis3 years of experience

Celonis offers limitless opportunities to develop new Use cases and improve our processes

Rating: 9 out of 10
March 18, 2024
Vetted ReviewVerified User
We are using Celonis for Accounts Payable, P2P, as well as for Supply Chain processes like measuring externally procured Finished Goods Lead Times and calculating accurate Saf...
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Verified user
Project Manager
Celonis2 years of experience
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How Celonis Differs From Its Competitors

Resources Provided

The involvement of the Celonis team has been fantastic. They are a very professional team, and they manage the project implementation with a strict plan and weekly follow-up on the progress of the project. The team has always been available for any new request or functionality that arises from the …
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Digital Transformation

For my audit activity, Celonis helped us to extract and analyze data that in the past were difficult to extract and in which there was an enormous human effort with the consequent possibility of errors. In my company, in addition, some routine administrative department activities have been …
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Resources Provided

In general, people within the organization who work with Celonis have to enroll in the academy's online courses. We see this as a great starting point for familiarizing ourselves with the topic and future tasks. Training sessions with hands-on experience, however, have a greater effect a lot of …
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Resources Provided

Celonis are offering comprehensive resources for free on their Elearning websites and it's possible to complete modules and receive badges confirming completion. They also now offer certifications but I personally didn't complete one yet. Apart from that it's also possible to get access via the …
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Resources Provided

Celonis provided in-depth documentation, user guides and tutorials to help users from Uniper understand the platform's features and functionalities. Some users also attended training sessions and webinars to better understand how Uniper can use Celonis for specific use cases. The feedback from …
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Digital Transformation

Last year at Uniper IT we introduced a new community for Process Automation services. This community is comprised of several different application teams including Celonis and allows users from across the Uniper business to submit requests for support with their process automation requirements. …
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Resources Provided

Initial training are very insightful and help you get onboarded and start utilizing the tool pretty fast.
Celonis support is also very helpful for beginners.
For advanced trainings, the training sessions are more appropriate.
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Resources Provided

We are currently discussing Value Training provided by Celonis. We attended some webinars, but those were more sales pitches than info sessions. We subscribed to Premium Support, which was quite bumpy in the beginning but has gotten better.
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Digital Transformation

We replaced manual Excel and SharePoint lists. We also reduced the number of regular alignment calls by using the comments feature in operational apps. Furthermore, Celonis helps us visualize the differences between R/3 and S/4.
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Resources Provided

Free material available on the Celonis Academy is a great starting point for learning about the platform. Yet, it is suggested to include/offer more training while projects are implemented and certification paths.
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Resources Provided

We integrated the online Celonis Academy into our internal Celonis Onboarding process. Specific user roles require proof of conducted training sessions. Additionally the Celonis product documentation supports Analyst with insights into features and assets.
The Celonis Online Training enable us to …
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Resources Provided

Celonis has a great academy that helps different roles to get to know Celonis and improve their skills. From a simple business user to a business analyst up to a data scientist everyone can access learning material and can improve their skillset. The academy helps to onboard new user and to …
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Digital Transformation

Through Celonis we provided executional excellence in our compliance and quality management. We are scanning our HR system towards quality issues and directly route them inside of Celonis to our operations. This reduced the time to resolve from 30 days to 1 day. We also got a much higher payroll …
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Resources Provided

The information provided by Celonis is very helpful when it comes to the further development and possibilities of process mining. In addition to the extensive training courses that can be held in the Academy, the network with Celonis is also an enriching factor. In the endeavor to anchor Process …
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Digital Transformation

Celonis provides us with a new way of looking at our processes. By seeing the processes from start to finish, we can better assess the connections between a large number of activities and thus use this information to also support collaboration between stakeholders.
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Resources Provided

The online training is helpful but I think it’s too general. Other trainings I haven’t experienced myself yet. What I found helpful is the forum, also documentations in EMS support. I use it whenever I face some questions during my daily work.
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Resources Provided

With Celonis you become part of a family of improvers. By giving you the attention for success, you are not a regular application provider, but a real solution provider. Make it transparent to the rest of the world an help each other. It motivates you to go on with this tough internal battle.
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Resources Provided

We are using the online Review and Interpret analysis course as a mandatory training for business user to be onboarded to our Celonis application. Additionally, we continuously use the training ourselves for new hired developers and to be well-informed about new Celonis features and topics like …
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Digital Transformation

Besides analyzing our global service processes, we have additionally taken advantage of the opportunity of the action flows and action engine before. We analyze our HR ERP system closely and defined a couple of scenarios and actions that allow us to save time, improve services and save costs. Our …
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Digital Transformation

The greatest benefit of Celonis so far was the transparency provided by the integration of big data for all regions, spotlighting the areas and departments with the highest number of invoices blocked waiting for error resolution.
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Resources Provided

celonis provides good support staff who are in direct contact and provides their valuable feedbacks and improvement ideas and also enables us in user engagements and suggest new ideas for the other process to bring in our way of working and the training sessions are User friendly and access to the …
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Digital Transformation

Celonis has the latest trend analysis and applications which drive through many automations which helps us in process improvements which drive us in improving the processes and brings value and improves cost effectiveness to the Company.
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Resources Provided

I think the basic documentation is sufficient.
But if I need to more in depth, it's hard to understand only with the free documentation.
Celonis support is also not enough and it's always the case that we need to reach out to consultants.
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Digital Transformation

As it is a browser-based approach, it is easy for us to use anywhere during this pandemic situation. Also, it has a self-paced training program, our employees can easily migrate to this tool. It has a very good user community where we can enhance and widen the breadth of services.
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Digital Transformation

Celonis has allowed us to monitor and improve process automation over time. Specifically, we noticed an SAP configuration that was causing several sales orders to go on immediate block. We were able to significantly reduce blocks by removing the SAP configuration. We have also used Celonis to …
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Digital Transformation

It has allowed us to reduce non-value-added, highly manual activities. An example would be to take data from three different systems, transform it, apply business rules, and automate the dissemination of the information to the action owners.
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Features

Process Mining

Process mining tools assist companies in combining data science and process management.

7.3
Avg 8.2
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Product Details

What is Celonis?

Celonis provides organizations across industries with real-time process observability – capturing every movement of every in-flight process end-to-end across the enterprise, going beyond just static transparency into what’s happening in its processes. The intelligence Celonis provides is used to orchestrate processes: providing decision support for the right actions, triggering individual workflows or process steps based on intelligent process insights, and feeding into other technologies in place to make them more effective.


The Celonis Process Intelligence Platform takes data from an organization's systems - from an ERP and CRM to Excel – and uses process mining technology to turn that data into a living, system-agnostic digital twin of its end-to-end processes. It then makes sense of that data by using specialized process improvement knowledge, built up from thousands of implementations over the last decade, and AI algorithms to uncover where value is hiding in these processes. Then, Celonis offers tools to enable it to be captured — by empowering the organization's employees with insights, and by helping users to deploy technologies like AI and automation to improve these processes.


Celonis is headquartered in Munich, Germany, and New York City, USA with more than 20 offices worldwide.

Celonis Features

Process Mining Features

  • Supported: Data Connection
  • Supported: Process Discovery
  • Supported: Visual Process Representation
  • Supported: Process Variants
  • Supported: Performance Metrics
  • Supported: Process Mining Algorithms
  • Supported: Root Cause Investigation
  • Supported: Process Optimization
  • Supported: What-if Analysis
  • Supported: Process Compliance and Audit

Celonis Video

What is Process Mining?

Celonis Competitors

Celonis Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Linux, Mac
Mobile ApplicationNo
Supported CountriesGlobal
Supported LanguagesEnglish, German, Spanish, Portuguese, Japanese, and Russian.

Celonis Downloadables

Frequently Asked Questions

Celonis is a Process Intelligence platform that helps companies improve their operations, customer experience, and sustainability. The company’s technology provides a digital twin of a company’s processes, giving everyone in the organization a common language and the ability to identify and capture value.

SAP Signavio Process Transformation Suite, Software AG Universal Messaging, and Apromore are common alternatives for Celonis.

Reviewers rate Process Discovery and Process Mining Algorithms highest, with a score of 7.9.

The most common users of Celonis are from Enterprises (1,001+ employees).
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Comparisons

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Reviews From Top Reviewers

View all reviews
(1-5 of 158)

Celonis's implementation as great

Rating: 10 out of 10
Incentivized
March 20, 2024
AK
Alessandro Kossuth
Continuous Monitoring and Auditing
Saipem (Oil & Energy, 1001-5000 employees)
Vetted Review
Verified User
Celonis
2 years of experience
Use Cases and Deployment Scope
Our organization has several streams for the Celonis implementation, from the procure-to-pay process to the HR process. As an internal audit department, we use Celonis for audit purposes, particularly for the verification of double payments and the maverick buying for the AFC Process. Business problems are managing the big data stored in our application systems more efficiently.

Celonis is a gamechanger in process optimization

Rating: 10 out of 10
Incentivized
March 28, 2024
Verified User
Employee in Other
Logistics & Supply Chain Company, 1001-5000 employees
Vetted Review
Verified User
Celonis
1 year of experience
Use Cases and Deployment Scope
The scope of our use case with Celonis involves five core processes across three companies. Currently, we have process management and optimization teams but struggle to prioritize and sometimes to cooperate across silos. We want to leverage Process Mining, especially OCPM, to find the real bottlenecks and problems within our processes and departments.

Celonis is good for discovering the actual processes and what type of variants one can find.

Rating: 10 out of 10
Incentivized
March 20, 2024
Verified User
Analyst in Finance and Accounting
Mining & Metals Company, 10,001+ employees
Vetted Review
Verified User
Celonis
3 years of experience
Use Cases and Deployment Scope
I use Celonis to improve financial and accounting processes in our organization; we are using it to find bottlenecks that impair automation in our processes. By using Celonis, we can easily find the Vendors, Document types, etc, and other attributes that are affecting the processes with more manual work.

Celonis offers limitless opportunities to develop new Use cases and improve our processes

Rating: 9 out of 10
March 18, 2024
Verified User
Project Manager in Manufacturing
Pharmaceuticals Company, 10,001+ employees
Vetted Review
Verified User
Celonis
2 years of experience
Use Cases and Deployment Scope
We are using Celonis for Accounts Payable, P2P, as well as for Supply Chain processes like measuring externally procured Finished Goods Lead Times and calculating accurate Safety Stock levels. I have been mainly involved in the Supply Chain use cases. Our main objective was in a first step to analyze patterns in our lead times and demand forecast. Then in a 2nd step we wanted to actively improve Master Data in our SAP ERP systems, that would help the Supply Planning teams to plan new purchase requisitions more accurately.
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