Celonis's implementation as great
Updated March 27, 2025

Celonis's implementation as great

Alessandro Kossuth | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Celonis

Our organization has several streams for the Celonis implementation, from the procure-to-pay process to the HR process. As an internal audit department, we use Celonis for audit purposes, particularly for the verification of double payments and the maverick buying for the AFC Process. Business problems are managing the big data stored in our application systems more efficiently.

Pros

  • mapping of processes starting from data
  • automatically extracts some Key Control Indicators
  • automatic data analysis

Cons

  • expanding their activities to offer a complete suite of services
  • double payments found in a short period of analysis 125K€
  • 0,3 FTE reduction
The involvement of the Celonis team has been fantastic. They are a very professional team, and they manage the project implementation with a strict plan and weekly follow-up on the progress of the project. The team has always been available for any new request or functionality that arises from the use of the system.
For my audit activity, Celonis helped us to extract and analyze data that in the past were difficult to extract and in which there was an enormous human effort with the consequent possibility of errors. In my company, in addition, some routine administrative department activities have been automatized.

Do you think Celonis delivers good value for the price?

Yes

Are you happy with Celonis's feature set?

Yes

Did Celonis live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Celonis go as expected?

Yes

Would you buy Celonis again?

Yes

I feel that the Celonis team should study the best cases to be applied as a starting point of cooperation (quick win points) and explain the opportunities the suite can offer to maximize the advantages gained from applying Celonis to day-to-day operations or monitoring purposes.

Celonis Feature Ratings

Data Connection
10
Process Discovery
10
Process Variants
10
Performance Metrics
10
Process Mining Algorithms
10
Process Compliance and Audit
10

Using Celonis

20 - there are 4 different streams: 1 for supply chain, 1 for accounts payable, 1 for internal controls over financial reporting and 1 for continuous audit activities. Each team is composed of from 2 up to 5 people for the implementation of different use cases for each subject. moreover COE is in the IT function
2 - operational people is important do define the scope of the activities and the goals that must be reached with the implemention of use cases. moreover a solid coe is a success of the implementtion because it harmozes all the request and help to implement them in the best way is possible
  • duplicate checker
  • maverick buying
  • internal audit controls
  • new ways to implement the bidder list for procurement activities
  • semi-authomatic registration of invoices
  • authomatization of continuous audit activities
  • from the mapping of the process to the rationalization of the process
every year there are lots of innovative solutions and apps the help the organization to improve the performances of each process. AI application can be in the future an important driver for development of the next steps to be done in this important segment of activities.this will be the new improvement to be applied for each organization

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