Overview
What is CentraHub CRM?
CentraHub is a digital transformation solutions vendor that provides vertical-specific business process automation suites, CRM, HCM, and Studio platforms. CemtraHib CRM for sales automation helps maximize sales conversions while increasing accountability, and building lasting relationships with customers through a mobile-ready,…
Pricing
Startup
$120
Professional
$204
Enterprise
$336
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $120 per year per user (starts with 3 users)
Product Details
- About
- Tech Details
What is CentraHub CRM?
CentraHub CRM Video
CentraHub CRM Technical Details
Deployment Types | On-premise, Software as a Service (SaaS), Cloud, or Web-Based |
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Operating Systems | , |
Mobile Application | No |
Comparisons
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Reviews
Community Insights
- Business Problems Solved
- Pros
- Cons
Users of CentraHub CRM have reported significant improvements in their sales processes and overall business experiences. With its robust features, the software has proven to be invaluable for handling franchise businesses, as well as streamlining estimation processes. Its primary use case revolves around presales activities, empowering businesses to effectively manage leads and convert them into sales.
One key challenge that users with high volume and low margin deals face is keeping track of these complex transactions. However, CentraHub CRM provides a feasible solution by offering comprehensive tracking and reporting capabilities. Additionally, the software's Campaign Management and Analytics features prove to be essential for businesses, enabling them to launch targeted marketing campaigns, track their effectiveness, and gain valuable insights for decision-making.
While some users have expressed initial difficulties during installation, such as server capacity issues and user login problems over a nine-month period, they have ultimately found value in using CentraHub CRM for their business operations. Despite occasional dissatisfaction with the user interface being perceived as outdated, the software has been utilized successfully for several months before any dissatisfaction leads to it being shut down. Overall, CentraHub CRM remains a versatile tool that addresses critical business problems and enhances the sales process for diverse industry verticals.
Email Organization: Users have found the email feature in CentraHub CRM helpful for keeping sales reps organized and productive. Several reviewers have mentioned that it allows them to effectively manage their email communications within the CRM, ensuring that important emails are not missed and sales activities are seamlessly integrated.
Comprehensive Features: CentraHub CRM has been praised for its comprehensive set of features in managing customer relationships. Many users appreciate its ability to handle various aspects such as lead management, contact management, sales automation, marketing campaigns, customer service, and analytics. This range of functionalities provides users with a holistic approach to managing customer interactions throughout the entire sales cycle.
Customization and Flexibility: The customization options provided by CentraHub CRM allow users to tailor the software according to their specific needs. Multiple reviewers have highlighted this aspect as a positive attribute of the software. The flexibility provided by CentraHub CRM enables businesses to adapt the system to their unique requirements and workflows without relying on IT staff or external developers.
Slow support response time: Some users have expressed dissatisfaction with the support team's slow response time. They feel that the support could be more efficient and timely in addressing their concerns.
Complexity for non-tech-savvy users: Several users have mentioned that CentraHub CRM can be complex, especially for those who are not tech-savvy or have limited experience with such systems. They believe that employees may require training to fully understand and utilize all the features of the software.
Issues with mobile application performance: Multiple users have reported that the mobile application of CentraHub CRM is slow, which negatively impacts their user experience. They would like to see improvements in the performance and responsiveness of the mobile app.