Name: ChatGen
Price: 89 USD
Author: Selekt

Help Desk

Web and Video Conferencing

Customer Support

Automation Testing

Image Recognition

Development

Academic Advising

Education

Business Intelligence (BI)

Collaboration

Contract Management

Supply Chain Management

Enterprise

Accounting

Cash Flow Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

HR Management

HR Service Delivery

Payroll

Talent Intelligence

Talent Management

Technical Skills Assessment

Workforce Analytics

Workforce Management

Human Resources

Cloud Storage

Data Integration

Data Mapping

Data Privacy Management

Database Load Balancing

Database Performance Monitoring

Debugging

Edge Computing

Event Monitoring

Fraud Detection

Governance, Risk & Compliance

IT Asset Disposal

Integration Platform as a Service (iPaaS)

Internet Security

Managed Hosting

Master Data Management (MDM)

Network Diagnostics

Network Performance Monitoring

Secret Managers

Security Analytics

Storage Management

Tape Storage

Unified Endpoint Management (UEM)

Virtual Private Cloud (VPC)

WAN Optimization

Wireless LAN

Wireless WAN

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Audience Intelligence

Community

Computer-Assisted Translation

Content Management

Digital Rewards

Email Marketing

Marketing Analytics

Marketing Automation

Predictive Analytics

Social Media Analytics

Social Media Management

Survey & Forms Building

Video Collaboration

Web Analytics

Marketing

Project Management

Professional Services

Customer Relationship Management (CRM)

Sales Consulting

Sales

Microsegmentation

Security

Animation

Chargeback Management

Chiropractic

Construction Management

Tax Practice Management

Vertical-Specific

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ChatGen is a conversational sales and marketing chatbot platform offered by DbyDx Technologies Private Limited. According to the vendor, it is designed to automate conversations and improve productivity, customer support, lead generation, and sales conversion for businesses of all sizes. ChatGen is said to be beneficial for sales and marketing professionals, customer support teams, insurance companies, real estate agents and agencies, as well as e-commerce businesses.

## Key Features

According to the vendor, ChatGen offers the following key features:

**Automate conversations**: ChatGen allows businesses to automate conversations with prospects, customers, and internal employees, potentially reducing turnaround time and improving productivity.

**Create hybrid chatbots**: Businesses can create hybrid chatbots with ChatGen that can communicate effectively across various platforms such as websites, social media, and messaging apps.

**Qualify and convert leads**: The vendor claims that ChatGen can help businesses automatically qualify and convert website and social media visitors into leads by engaging with visitors, collecting lead information, and routing qualified leads to the appropriate sales representatives.

**Lead customers to a sale**: ChatGen's conversational sales feature is said to guide customers through the sales process, recommending purchases, and facilitating easy ordering or scheduling through the chat.

**Provide automated customer support**: According to the vendor, ChatGen enables businesses to provide quick, easy, personalized, and automated customer support at scale. The chatbot can handle support queries, provide solutions, and escalate to live agents when necessary.

**Deploy one solution everywhere**: ChatGen offers an omni-channel platform, allowing businesses to deploy their chatbot solution across various channels such as WhatsApp, Messenger, Twitter, and Slack, potentially ensuring consistent and seamless customer experiences.

**Automate lead qualification**: The vendor claims that ChatGen's chatbot can qualify leads 24/7 by asking the right questions, helping sales representatives focus on the most qualified leads and potentially reducing conversion time cycles.

**Live view of website visitors**: ChatGen provides a live view of website visitors, enabling businesses to initiate chat based on visitor behavior and potentially engage with them effectively in real-time.

**Intelligent routing**: According to the vendor, ChatGen's chatbot can intelligently route leads to the best performing sales representatives at any stage based on the chatbot's built construct.

**Extensive analytics**: ChatGen provides extensive analytics to monitor the performance of both the chatbot and the agents. According to the vendor, businesses can track key metrics and make data-driven decisions to potentially improve chatbot effectiveness.

Basic

Standard

Advanced

REVE Chat

Comm100

ChatGen

Customer Engagement

Selekt

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ChatGen

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What is ChatGen?